An Introduction to BPM

This slideshow on Business Process Management (BPM) provides a management approach on how to continuously improve processes and achieve organizational objectives through a set of methodologies and technologies. This introduction to BPM provides definitions, key components, an IT request process example, plus methodologies to help the user to understand (fully) what BPM is and what it consists of. Although the Youtube video in the beginning no longer works, if you are curious and want to know more, Appian provides plenty of in depth information on their website. Enjoy!

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Elizabeth Quirk
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