Solutions Review compiles the 11 essential books that business process management professionals need to add to their reading lists.
Business process management professionals take on a massive responsibility. Knowing how to streamline business processes without incident is absolutely critical. Whether hardcover or digital, books are an excellent source for professionals looking to learn about a specific field of technology, and business process management professionals are no exception. We’ve listed the top 11 books that business process management professionals should add to their reading lists. These books are intended for beginners and experts alike and are written by authors with proficiency and recognition in business process management (BPM)
Be sure to also consult our Business Process Management Buyer’s Guide for information on the top BPM solution providers. It’s the perfect resource for finding the best BPM solution for your organization.
Note: Titles are listed in no particular order.
“Business Process Management, a huge bestseller, has helped thousands of leaders and BPM practitioners successfully implement BPM projects, enabling them to add measurable value to their organizations. The book’s runaway success can be attributed partly to its overview of all major useful frameworks (such as LEAN and Six Sigma) without over-investment in one over another, and a unique emphasis on BPM’s interrelationship with organizational management, culture and leadership. Its common-sense approach teaches how BPM must be well-integrated across an entire business if it’s to be successful: augmented and aligned with other management disciplines.”
“This Guide to the BPM Common Body of Knowledge is a fundamental reference for anyone who practices Business Process Management. The primary purpose of this guide is to provide BPM practitioners the fundamental Knowledge Areas, skills and competencies that are generally recognized and accepted as common, best practice. The Guide to the BPM CBOK provides a general overview of each Knowledge Area and discusses the skills and competencies necessary to become proficient in the practice of BPM.”
The Ultimate Guide to Business Process Management: Everything You Need to Know and How to Apply it to Your Organization
“In this step by step guide, former Management Consultant and change management expert Theodore Panagacos walks you through the entire discipline of Business Process Management. Learn how to fast track your orgnaization’s strategy to govern processes, create a process culture, and measure business performance. Best of all, this crystal-clear, convenient sized book can be put to work in your organization immediately!”
“A team of BPM experts from the global management consulting company Accenture provides some of the key ingredients you need to achieve the highest levels of differentiation and performance. Franz and Kirchmer explain how to launch value-driven BPM in synchronicity with existing BPM efforts, and they reveal common roadblocks along with clear steps for overcoming them… The authors include several end-to-end case studies from a range of industries. These deliver valuable insight into successfully linking processes to value.”
“Business process management is usually treated from two different perspectives: business administration and computer science. While business administration professionals tend to consider information technology as a subordinate aspect in business process management for experts to handle, by contrast, computer science professionals often consider business goals and organizational regulations as terms that do not deserve much thought but require the appropriate level of abstraction. Matthias Weske argues that all communities involved need to have a common understanding of the different aspects of business process management.”
Guide to Six Sigma and Process Improvement for Practitioners and Students, A: Foundations, DMAIC, Tools, Cases, and Certification
“Whether you’re a green belt, black belt, champion, or student, Howard Gitlow and Richard Melnyck cover all you need to know. Step by step, they systematically walk you through the five-step DMAIC implementation process, with detailed examples and many real-world case studies. You’ll find practical coverage of Six Sigma statistics and management techniques, from dashboards and control charts to hypothesis testing and experiment design.”
“This book provides how-to guidance and examples for three types of maps, namely relationship map, cross-functional process map, and flowchart. It helps readers to effectively apply all three types of maps to make work visible at the organization, process, and job/performer levels.”
“Unlike other books that promote a specific process and performance improvement discipline, this book shows organizations how to achieve success by fixing basic operational issues and problems using a broad and wide-sweeping process-based toolkit. In addition, it helps individuals who have worked in stale- or siloed-thinking enterprises make the transition to a process or improvement-oriented culture and teaches those who are unfamiliar with process tools to look at their work with a new lens and adopt a continuous improvement and analytical-thinking mindset.”
“How are business models purposeful designed and structured? How can the models be implemented professionally and managed successfully and sustainably? In what ways can existing business models be adapted to the constantly changing conditions? In this clearly structured reference work, Bernd W. Wirtz gives an answer to all these issues and provides the reader with helpful guidance. Although, ‘Business Model Management’ is first and foremost a scientific reference book, which comprehensively addresses the theory of business models, with his book Bernd W. Wirtz also turns to practitioners. Not least, the many clearly analyzed case studies of companies in different industries contribute to this practical relevance.”
“Business processes are what organizations use to get work done. Optimization of how businesses go about performing their work is fundamental to competitiveness. The practice of implementing business processes is straightforward in theory, but less so in practice. The focus of this book is on practical project-based methods that work for putting in place efficient, effective, and adaptable business processes suited for today’s competitive business environment.”
Strategy and Business Process Management: Techniques for Improving Execution, Adaptability, and Consistency
“Strategy and Business Process Management: Techniques for Improving Execution, Adaptability, and Consistency defines the planning framework and managerial mindset necessary to craft and drive highly effective business process improvement projects and continuous improvement programs. Readers will learn specific techniques used by industry leaders to formulate and execute business strategy that adapts organizational behavior, business processes, and information technology as a dynamic system designed to assure consistent performance and achievement, even when challenged with unexpected changes or opportunities.”
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