TrustRadius, the most-trusted customer voice and insights platform for B2B technology, awarded 2019 Top Rated Badges in Business Process Management (BPM) Software. The TrustRadius Top Rated awards are the most trusted in the industry because they are an unbiased reflection of customer sentiment, based solely on user feedback and satisfaction scores. Top Rated awards are the voice of the market and are not influenced by analyst opinion, the vendor’s company size, popularity, or status as a TrustRadius customer.
In addition to the trScore rating, recency (are the reviews current) and relevancy (does the product have a meaningful share of TrustRadius website traffic) are factors in determining winners. These three criteria make the Top Rated award a true voice of the market.
“The customer voice is now more critical than ever in how buyers choose business software,” said TrustRadius CEO Vinay Bhagat. “Reviews can help buyers understand how successful others have been with these products, as well as understand which tool is right for them, and help them build a successful software stack that suites their business needs. We need to continue expanding our coverage, and our Top Rated program, to give customer-powered vendors the recognition they deserve as well as help technology buyers make important choices more easily.”
What is BPM Software?
According to TrustRadius, BPM tools help businesses improve their overall performance by managing, automating, and optimizing business processes. By deploying applications that interact with and conform to standardized workflows and business rules, companies can ensure that important repeated tasks are carried out in the same way across employees, teams, and departments.
Most BPM tools include process modelling environments, business rules engines, workflow management tools, form generators, collaboration features, and analytics capability. Although BPM tools often include low-code development environments, they differ from low-code development platforms in purpose and scope.
BPM tools are designed specifically to implement business rules and connect different processes to increase corporate efficiency. Low-code development tools are intended to allow non-technical users to quickly create and deploy multipurpose business applications, and may not include tools designed specifically for managing business rules and processes.
Top BPM Software Winners
The process of searching, evaluating, purchasing, implementing, and deploying a business process management solution is not as simple as it once was. There’s no such thing as a one-size-fits-all approach when it comes to BPM software. Solutions today come in a variety of different flavors, each features a particular set of capabilities, strengths, and drawbacks. Choosing the right vendor and solution is a complicated process—one that requires in-depth research and often comes down to more than just the solution and its technical capabilities.
So, without further adieu, below are the top rated BPM systems from TrustRadius.
The Pega Platform from Pegasystems is a low-code application development platform with BPM capability. Its industry-specific frameworks help users implement relevant workflow processes, data models, and user roles into their applications. Pega Platform also includes automation, reporting, security, auditing, and machine learning components for BPM applications.
Appian is a low-code BPM platform with application components including RPA, content management, machine learning, data integration, case management features and skills-based work routing. Appian’s management and optimization tools show businesses how well their applications and employees are performing, where their processes can be optimized, and what process problems might occur in the future.
Nintex Platform is a low-code BPM and workflow automation solution. With Nintex, businesses can implement RPA, generate and distribute documents automatically, and analyze workflow efficiency. A process mapping tool enables users to create visual representations of company processes, suggest and approve process changes, and manage process variants. Nintex Platform also includes features like customizable dynamic forms, e-signature automation, mobile app support, and integration with applications like SharePoint and Salesforce.
For more information and details regarding these vendors, we encourage you to read the 2019 Top Rated Badges in Business Process Management (BPM) Software.
Looking for more? Download our Business Process Management Buyer’s Guide for free to compare the top-24 products available on the market with full page vendor profiles. The guide includes four key capabilities to look for in a BPM platform, plus questions to ask before purchasing. It’s truly the perfect resource for anyone looking to find the right BPM for their business/organization, or those looking to replace an existing one.
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