{"id":1911,"date":"2021-02-23T11:24:27","date_gmt":"2021-02-23T11:24:27","guid":{"rendered":"https:\/\/solutionsreview.com\/business-process-management\/?p=1911"},"modified":"2021-05-17T16:41:24","modified_gmt":"2021-05-17T16:41:24","slug":"gartner-names-winners-of-2021-voice-of-the-customer-for-enterprise-low-code-application-platforms","status":"publish","type":"post","link":"https:\/\/solutionsreview.com\/business-process-management\/gartner-names-winners-of-2021-voice-of-the-customer-for-enterprise-low-code-application-platforms\/","title":{"rendered":"Gartner Names Winners of 2021 Voice of the Customer for Enterprise Low-Code Application Platforms"},"content":{"rendered":"

\"GartnerAnalyst house Gartner, Inc., recently announced the winners of its new <\/span>2021 Peer Insights Voice of the Customer: Enterprise Low-Code Application Platforms. <\/span><\/i><\/a>The report marks the latest addition to the researcher\u2019s expansive list of buyer-centric resources, which already includes its popular <\/span>Magic Quadrant <\/span><\/i>and <\/span>Critical Capabilities. <\/span><\/i>Gartner Peer Insights provides first-hand reviews of software and services contributed by enterprise users. The new report is an extension of Gartner\u2019s <\/span>Customer Choice Awards <\/span><\/i>released in previous years.\u00a0<\/span><\/p>\n

Peer Insights <\/span>Voice of the Customer <\/span><\/i>does not include an expansive vendor listing or proprietary graphic to help organizations select the best tools. Rather, it provides reviews that go through a strict validation process to ensure they are authentic. Gartner Peer Insights are meant to be a complement to its expert-led research reports. At Solutions Review, we read the report, available here,<\/a> and pulled out the key takeaways.<\/span><\/p>\n

Our<\/span><\/span> Buyer\u2019s Guide for Business Process Management<\/i><\/b><\/a><\/span> helps you evaluate the best solution for your use case and features profiles of the leading providers, as well as a category overview of the marketplace.<\/span><\/div><\/span><\/p>\n

Kuali and ProntoForms record the top overall scores<\/b><\/h4>\n

Kuali and ProntoForms, receiving overall ratings of 5.0 and 4.9, respectively, these two low-code application providers boast the top scores in the industry. Though they have received the top overall scores of this report, both vendors were on the lower end with regard to the total number of reviews. Kuali was reviewed 13 times and ProntoForms was reviewed 14 times. Kuali also received a 100 percent <\/span>willingness to recommend <\/span><\/i>score, while ProntoForms recorded a 93 percent score.<\/span><\/p>\n

Appian, Microsoft, and Zoho received the highest number of reviews<\/b><\/h4>\n

Appian received the most reviews, at 109. Close behind was Microsoft with 100, and Zoho came in third with 78 reviews. Of these three providers, Appian also received a 90 percent <\/span>willingness to recommend <\/span><\/i>score, and an overall rating of 4.7. Microsoft and Zoho both beat out Appian with regard to <\/span>willingness to recommend, <\/span><\/i>receiving matching scores of 91 percent. However, they received lower overall ratings, with Microsoft getting a score of 4.4 and Zoho earning a 4.5.<\/span><\/p>\n

Appian, Oracle, and OutSystems are the official \u201cCustomers\u2019 Choice\u201d<\/b><\/h4>\n

These three providers received the distinction of \u201cCustomers\u2019 Choice\u201d from Gartner based on their high review coverage and high market rating with a score of at least 4.6. As mentioned above, Appian earned an overall rating of 4.7 from 109 reviews. OutSystems and Oracle both received an overall rating of 4.8, from 77 and 59 reviews, respectively. Of these three vendors, Oracle earned the strongest <\/span>willingness to recommend <\/span><\/i>score, at 95 percent, followed by OutSystems at 94 percent. Additionally, Appian was named the sole Customers\u2019 Choice for Global Enterprises, Large Enterprises, finance industries, and North America.<\/span><\/p>\n

Read Gartner\u2019s 2021 Peer Insights Voice of the Customer for Enterprise Low-Code Application Platforms.<\/b><\/span><\/a><\/h3>\n

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\"Download<\/a><\/p>\n<\/div>\n\t\t<\/div><\/div><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Analyst house Gartner, Inc., recently announced the winners of its new 2021 Peer Insights Voice of the Customer: Enterprise Low-Code Application Platforms. The report marks the latest addition to the researcher\u2019s expansive list of buyer-centric resources, which already includes its popular Magic Quadrant and Critical Capabilities. Gartner Peer Insights provides first-hand reviews of software and […]<\/p>\n","protected":false},"author":43,"featured_media":1903,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[5],"tags":[479,57,161,478],"acf":[],"yoast_head":"\nGartner Names Winners of 2021 Voice of the Customer for Enterprise Low-Code Application Platforms<\/title>\n<meta name=\"description\" content=\"Analyst house Gartner, Inc., recently announced the winners of its new 2021 Peer Insights Voice of the Customer: Enterprise Low-Code Application Platforms.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/solutionsreview.com\/business-process-management\/gartner-names-winners-of-2021-voice-of-the-customer-for-enterprise-low-code-application-platforms\/\" \/>\n<meta property=\"og:locale\" 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