{"id":974,"date":"2018-08-23T16:27:22","date_gmt":"2018-08-23T16:27:22","guid":{"rendered":"https:\/\/solutionsreview.com\/business-process-management\/?p=974"},"modified":"2018-08-23T16:28:00","modified_gmt":"2018-08-23T16:28:00","slug":"idc-identifies-3-stages-in-intelligent-automation-value-chain-for-organizations-implementing-process-automation-solutions","status":"publish","type":"post","link":"https:\/\/solutionsreview.com\/business-process-management\/idc-identifies-3-stages-in-intelligent-automation-value-chain-for-organizations-implementing-process-automation-solutions\/","title":{"rendered":"IDC Identifies 3 Stages in the Intelligent Automation Value Chain for Organizations Implementing Process Automation Solutions"},"content":{"rendered":"

\"IDC<\/p>\n

A new report titled, Intelligent Automation Services Value Chain<\/i><\/a>, from International Data Corporation (IDC<\/a>) describes the intelligent automation value chain and provides insight into service providers’ consulting-to-operating models for their clients’ automation journey. The report\u00a0describes the three main stages of IDC’s intelligent automation value chain for services, identifies the enabling technologies and use cases for each stage, and provides insight into developing a process automation strategy and choosing a services provider.<\/p>\n

Since process automation, or Robotic Process Automation (RPA), is an important part of most organizations’ digital transformation strategy, automating key tasks and decisions has given organizations the potential to increase business process and IT operations efficiency. It can also impact customer experience, business and manufacturing processes, and strategies. Because many service providers are already embedding automation into their business process outsourcing (BPO) and business process as a service (BPaaS) offerings, organizations are turning to these firms for help with their own automation efforts.<\/p>\n

“Cost reduction and workforce and process efficiency are a few of the benefits that are driving major interest in automation across many organizations. While most organizations are still in the early phase of RPA and AI-enabled automation adoption, developing an overarching automation strategy and developing the right use cases that map to specific business and IT outcomes will be crucial to the successful adoption of intelligent automation in the near term,” said\u00a0Ali Zaidi<\/a>, research director,\u00a0IT Consulting and Systems Integration Strategies<\/a>\u00a0at IDC.<\/p>\n

The three states in the intelligent automation value chain that IDC identifies in the report include:<\/p>\n

Basic Automation<\/b>\u00a0is the automation of rules-based tasks (units of work performed by a human or computer) and documented process rules across applications. These are generally repeatable tasks leveraging structured data and addressed with basic technologies like macros and scripts. Use cases include executing data manipulations, creating new documents, completing manual data entry, or extracting data from multiple sources.<\/p>\n

Machine Augmented Decision Making<\/b>\u00a0is process automation (or RPA) enabled by software tools that are programmed to automate processes that were formerly performed by a human by following a predetermined set of rules. When exceptions arise while using RPA, both humans and machines address them. Use cases include analyzing and processing invoices, best recommendations, route and track work across ecosystem, and connecting data sources to tasks at runtime based on context.<\/p>\n

Autonomous Decision Making<\/b>\u00a0or decision-centric process automation is enabled by systems or machines solving nondeterministic tasks by continuously receiving and analyzing data to discover patterns that predict a decision and offer a recommendation to improve it. Use cases include recommendation engines, unplanned outage prevention, customer onboarding medical diagnostics, and Intelligent virtual agents.<\/p>\n

According to IDC,”\u00a0Organizations seeking to build process automation capabilities should consider the entire intelligent automation value chain, including solutions based on self-learning systems and decisions, rather than just looking at basic process automation. The ability to identify potential use cases should be an important attribute when selecting an intelligent automation vendor.”<\/p>\n

Download the\u00a0IDC report,\u00a0Intelligent Automation Services Value Chain.<\/i><\/a><\/span><\/p>\n

\n

Looking for more? Download our\u00a0Business Process Management Buyer\u2019s Guide\u00a0<\/a>for free to compare the top-24 products available on the market with full page vendor profiles. The guide includes four key capabilities to look for in a BPM platform, plus questions to ask before purchasing. It\u2019s truly the perfect resource for anyone looking to find the right BPM for their business\/organization, or those looking to replace an existing one.<\/p>\n

And don\u2019t forget to follow us on\u00a0Twitter,\u00a0LinkedIn\u00a0and\u00a0Facebook\u00a0for all the latest in Work Tech!<\/p>\n

\t\t\t

\"Insight<\/a><\/p>\n<\/div>\n\t\t<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

A new report titled, Intelligent Automation Services Value Chain, from International Data Corporation (IDC) describes the intelligent automation value chain and provides insight into service providers’ consulting-to-operating models for their clients’ automation journey. The report\u00a0describes the three main stages of IDC’s intelligent automation value chain for services, identifies the enabling technologies and use cases for […]<\/p>\n","protected":false},"author":34,"featured_media":975,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[5],"tags":[264,263,262,67],"acf":[],"yoast_head":"\nIDC Identifies 3 Stages in the Intelligent Automation Value Chain for Organizations Implementing Process Automation Solutions<\/title>\n<meta name=\"description\" content=\"The Intelligent Automation Services Value Chain report from IDC describes the intelligent automation value chain and 3 stages in intelligent automation.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/solutionsreview.com\/business-process-management\/idc-identifies-3-stages-in-intelligent-automation-value-chain-for-organizations-implementing-process-automation-solutions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"IDC Identifies 3 Stages in the Intelligent Automation Value Chain for Organizations Implementing Process Automation Solutions\" \/>\n<meta property=\"og:description\" content=\"The Intelligent Automation Services Value Chain report from IDC describes the intelligent automation value chain and 3 stages in intelligent automation.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/solutionsreview.com\/business-process-management\/idc-identifies-3-stages-in-intelligent-automation-value-chain-for-organizations-implementing-process-automation-solutions\/\" \/>\n<meta property=\"og:site_name\" content=\"Best BPM Tools, Vendors, Software and BPMS\" \/>\n<meta property=\"article:published_time\" content=\"2018-08-23T16:27:22+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2018-08-23T16:28:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/solutionsreview.com\/business-process-management\/files\/2018\/08\/IDC-Identifies-3-Stages-in-the-Intelligent-Automation-Value-Chain-for-Organizations-Implementing-Process-Automation-Solutions.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"400\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Elizabeth Quirk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@Worktech_Review\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Elizabeth Quirk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/solutionsreview.com\/business-process-management\/idc-identifies-3-stages-in-intelligent-automation-value-chain-for-organizations-implementing-process-automation-solutions\/\",\"url\":\"https:\/\/solutionsreview.com\/business-process-management\/idc-identifies-3-stages-in-intelligent-automation-value-chain-for-organizations-implementing-process-automation-solutions\/\",\"name\":\"IDC Identifies 3 Stages in the Intelligent Automation Value Chain for Organizations Implementing Process Automation Solutions\",\"isPartOf\":{\"@id\":\"https:\/\/solutionsreview.com\/business-process-management\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/solutionsreview.com\/business-process-management\/idc-identifies-3-stages-in-intelligent-automation-value-chain-for-organizations-implementing-process-automation-solutions\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/solutionsreview.com\/business-process-management\/idc-identifies-3-stages-in-intelligent-automation-value-chain-for-organizations-implementing-process-automation-solutions\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/solutionsreview.com\/business-process-management\/files\/2018\/08\/IDC-Identifies-3-Stages-in-the-Intelligent-Automation-Value-Chain-for-Organizations-Implementing-Process-Automation-Solutions.jpg\",\"datePublished\":\"2018-08-23T16:27:22+00:00\",\"dateModified\":\"2018-08-23T16:28:00+00:00\",\"author\":{\"@id\":\"https:\/\/solutionsreview.com\/business-process-management\/#\/schema\/person\/feeeb7918882f3214ef325bc102b4546\"},\"description\":\"The Intelligent Automation Services Value Chain report from IDC describes the intelligent automation value chain and 3 stages in intelligent automation.\",\"breadcrumb\":{\"@id\":\"https:\/\/solutionsreview.com\/business-process-management\/idc-identifies-3-stages-in-intelligent-automation-value-chain-for-organizations-implementing-process-automation-solutions\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/solutionsreview.com\/business-process-management\/idc-identifies-3-stages-in-intelligent-automation-value-chain-for-organizations-implementing-process-automation-solutions\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/solutionsreview.com\/business-process-management\/idc-identifies-3-stages-in-intelligent-automation-value-chain-for-organizations-implementing-process-automation-solutions\/#primaryimage\",\"url\":\"https:\/\/solutionsreview.com\/business-process-management\/files\/2018\/08\/IDC-Identifies-3-Stages-in-the-Intelligent-Automation-Value-Chain-for-Organizations-Implementing-Process-Automation-Solutions.jpg\",\"contentUrl\":\"https:\/\/solutionsreview.com\/business-process-management\/files\/2018\/08\/IDC-Identifies-3-Stages-in-the-Intelligent-Automation-Value-Chain-for-Organizations-Implementing-Process-Automation-Solutions.jpg\",\"width\":800,\"height\":400,\"caption\":\"IDC Identifies 3 Stages in the Intelligent Automation Value Chain for Organizations Implementing Process Automation Solutions\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/solutionsreview.com\/business-process-management\/idc-identifies-3-stages-in-intelligent-automation-value-chain-for-organizations-implementing-process-automation-solutions\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/solutionsreview.com\/business-process-management\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"IDC Identifies 3 Stages in the Intelligent Automation Value Chain for Organizations Implementing Process Automation Solutions\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/solutionsreview.com\/business-process-management\/#website\",\"url\":\"https:\/\/solutionsreview.com\/business-process-management\/\",\"name\":\"Best BPM Tools, Vendors, Software and BPMS\",\"description\":\"Buyer's Guide and Best Practices\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/solutionsreview.com\/business-process-management\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/solutionsreview.com\/business-process-management\/#\/schema\/person\/feeeb7918882f3214ef325bc102b4546\",\"name\":\"Elizabeth Quirk\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/solutionsreview.com\/business-process-management\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/57b5a4f7ddeacb3c21ec36e60492a204?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/57b5a4f7ddeacb3c21ec36e60492a204?s=96&d=mm&r=g\",\"caption\":\"Elizabeth Quirk\"},\"description\":\"Liz is a leading enterprise technology writer covering Enterprise Resource Planning (ERP), Business Process Management (BPM) and Talent Management Suites (TMS) at Solutions Review. She writes to bridge the gap between consumer and technical expert to help readers understand what they're looking for. Liz attended Massachusetts College of Liberal Arts, where she obtained her Bachelor of Arts Degree in English and Communications. You can reach her at equirk@solutionsreview.com\",\"sameAs\":[\"https:\/\/x.com\/Worktech_Review\"],\"url\":\"https:\/\/solutionsreview.com\/business-process-management\/author\/equirk\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"IDC Identifies 3 Stages in the Intelligent Automation Value Chain for Organizations Implementing Process Automation Solutions","description":"The Intelligent Automation Services Value Chain report from IDC describes the intelligent automation value chain and 3 stages in intelligent automation.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/solutionsreview.com\/business-process-management\/idc-identifies-3-stages-in-intelligent-automation-value-chain-for-organizations-implementing-process-automation-solutions\/","og_locale":"en_US","og_type":"article","og_title":"IDC Identifies 3 Stages in the Intelligent Automation Value Chain for Organizations Implementing Process Automation Solutions","og_description":"The Intelligent Automation Services Value Chain report from IDC describes the intelligent automation value chain and 3 stages in intelligent automation.","og_url":"https:\/\/solutionsreview.com\/business-process-management\/idc-identifies-3-stages-in-intelligent-automation-value-chain-for-organizations-implementing-process-automation-solutions\/","og_site_name":"Best BPM Tools, Vendors, Software and BPMS","article_published_time":"2018-08-23T16:27:22+00:00","article_modified_time":"2018-08-23T16:28:00+00:00","og_image":[{"width":800,"height":400,"url":"https:\/\/solutionsreview.com\/business-process-management\/files\/2018\/08\/IDC-Identifies-3-Stages-in-the-Intelligent-Automation-Value-Chain-for-Organizations-Implementing-Process-Automation-Solutions.jpg","type":"image\/jpeg"}],"author":"Elizabeth Quirk","twitter_card":"summary_large_image","twitter_creator":"@Worktech_Review","twitter_misc":{"Written by":"Elizabeth Quirk","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/solutionsreview.com\/business-process-management\/idc-identifies-3-stages-in-intelligent-automation-value-chain-for-organizations-implementing-process-automation-solutions\/","url":"https:\/\/solutionsreview.com\/business-process-management\/idc-identifies-3-stages-in-intelligent-automation-value-chain-for-organizations-implementing-process-automation-solutions\/","name":"IDC Identifies 3 Stages in the Intelligent Automation Value Chain for Organizations Implementing Process Automation Solutions","isPartOf":{"@id":"https:\/\/solutionsreview.com\/business-process-management\/#website"},"primaryImageOfPage":{"@id":"https:\/\/solutionsreview.com\/business-process-management\/idc-identifies-3-stages-in-intelligent-automation-value-chain-for-organizations-implementing-process-automation-solutions\/#primaryimage"},"image":{"@id":"https:\/\/solutionsreview.com\/business-process-management\/idc-identifies-3-stages-in-intelligent-automation-value-chain-for-organizations-implementing-process-automation-solutions\/#primaryimage"},"thumbnailUrl":"https:\/\/solutionsreview.com\/business-process-management\/files\/2018\/08\/IDC-Identifies-3-Stages-in-the-Intelligent-Automation-Value-Chain-for-Organizations-Implementing-Process-Automation-Solutions.jpg","datePublished":"2018-08-23T16:27:22+00:00","dateModified":"2018-08-23T16:28:00+00:00","author":{"@id":"https:\/\/solutionsreview.com\/business-process-management\/#\/schema\/person\/feeeb7918882f3214ef325bc102b4546"},"description":"The Intelligent Automation Services Value Chain report from IDC describes the intelligent automation value chain and 3 stages in intelligent automation.","breadcrumb":{"@id":"https:\/\/solutionsreview.com\/business-process-management\/idc-identifies-3-stages-in-intelligent-automation-value-chain-for-organizations-implementing-process-automation-solutions\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/solutionsreview.com\/business-process-management\/idc-identifies-3-stages-in-intelligent-automation-value-chain-for-organizations-implementing-process-automation-solutions\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/solutionsreview.com\/business-process-management\/idc-identifies-3-stages-in-intelligent-automation-value-chain-for-organizations-implementing-process-automation-solutions\/#primaryimage","url":"https:\/\/solutionsreview.com\/business-process-management\/files\/2018\/08\/IDC-Identifies-3-Stages-in-the-Intelligent-Automation-Value-Chain-for-Organizations-Implementing-Process-Automation-Solutions.jpg","contentUrl":"https:\/\/solutionsreview.com\/business-process-management\/files\/2018\/08\/IDC-Identifies-3-Stages-in-the-Intelligent-Automation-Value-Chain-for-Organizations-Implementing-Process-Automation-Solutions.jpg","width":800,"height":400,"caption":"IDC Identifies 3 Stages in the Intelligent Automation Value Chain for Organizations Implementing Process Automation Solutions"},{"@type":"BreadcrumbList","@id":"https:\/\/solutionsreview.com\/business-process-management\/idc-identifies-3-stages-in-intelligent-automation-value-chain-for-organizations-implementing-process-automation-solutions\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/solutionsreview.com\/business-process-management\/"},{"@type":"ListItem","position":2,"name":"IDC Identifies 3 Stages in the Intelligent Automation Value Chain for Organizations Implementing Process Automation Solutions"}]},{"@type":"WebSite","@id":"https:\/\/solutionsreview.com\/business-process-management\/#website","url":"https:\/\/solutionsreview.com\/business-process-management\/","name":"Best BPM Tools, Vendors, Software and BPMS","description":"Buyer's Guide and Best Practices","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/solutionsreview.com\/business-process-management\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/solutionsreview.com\/business-process-management\/#\/schema\/person\/feeeb7918882f3214ef325bc102b4546","name":"Elizabeth Quirk","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/solutionsreview.com\/business-process-management\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/57b5a4f7ddeacb3c21ec36e60492a204?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/57b5a4f7ddeacb3c21ec36e60492a204?s=96&d=mm&r=g","caption":"Elizabeth Quirk"},"description":"Liz is a leading enterprise technology writer covering Enterprise Resource Planning (ERP), Business Process Management (BPM) and Talent Management Suites (TMS) at Solutions Review. She writes to bridge the gap between consumer and technical expert to help readers understand what they're looking for. Liz attended Massachusetts College of Liberal Arts, where she obtained her Bachelor of Arts Degree in English and Communications. You can reach her at equirk@solutionsreview.com","sameAs":["https:\/\/x.com\/Worktech_Review"],"url":"https:\/\/solutionsreview.com\/business-process-management\/author\/equirk\/"}]}},"_links":{"self":[{"href":"https:\/\/solutionsreview.com\/business-process-management\/wp-json\/wp\/v2\/posts\/974"}],"collection":[{"href":"https:\/\/solutionsreview.com\/business-process-management\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/solutionsreview.com\/business-process-management\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/solutionsreview.com\/business-process-management\/wp-json\/wp\/v2\/users\/34"}],"replies":[{"embeddable":true,"href":"https:\/\/solutionsreview.com\/business-process-management\/wp-json\/wp\/v2\/comments?post=974"}],"version-history":[{"count":0,"href":"https:\/\/solutionsreview.com\/business-process-management\/wp-json\/wp\/v2\/posts\/974\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/solutionsreview.com\/business-process-management\/wp-json\/wp\/v2\/media\/975"}],"wp:attachment":[{"href":"https:\/\/solutionsreview.com\/business-process-management\/wp-json\/wp\/v2\/media?parent=974"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/solutionsreview.com\/business-process-management\/wp-json\/wp\/v2\/categories?post=974"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/solutionsreview.com\/business-process-management\/wp-json\/wp\/v2\/tags?post=974"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}