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Gartner Announces Web Content Management Software Peer Insights Customers’ Choice Winners

Gartner Announces Web Content Management Software Peer Insights Customers' Choice Winners

Gartner Announces Web Content Management Software Peer Insights Customers' Choice WinnersResearch analyst house, Gartner Inc., best known for their Magic Quadrant reports, has announced the 2019 Gartner Peer Insights Customers’ Choice for Web Content Management Software. Gartner Peer Insights is an online platform of ratings of solutions and solution providers from IT professionals, offering a collection of customer feedback to both vendors and prospective customers. The goal of these awards is to assist IT leaders with making insightful purchase choices, as well as help providers better their solutions by receiving objective and unbiased feedback from their customers.

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The Gartner Peer Insights Customers’ Choice Winners are determined by compiling customers’ overall rankings of products by solution ratings, the number of published reviews, and subjective customer opinions. The Peer Insights include over 100,000 reviews across more than 300 markets and industries.

Gartner defines Web Content Management (WCM) as “the process of controlling content consumed over one or more digital channels through the use of specific management solutions based on a core repository. These solutions may be procured as commercial products, open-source tools, cloud services, or hosted services.” The 2019 Web Content Management Peer Insights Customer’s Choice Winners were four solution providers who, according to the Gartner Peer Insights respondents, best fit Gartner’s definition of the market: Contentstack, Kentico Software, Progress, and WP Engine.

In a press statement, Chairwoman and Chief Executive Officer of WP Engine, Heather Brunner said, “as a values-driven company, one of our core values is Customer Inspired. We know our customers have many choices to power their online businesses and we work hard every day to earn their advocacy. We believe being named an April 2019 Customers’ Choice for Web Content Management gives our team even more inspiration to work harder to deliver excellence on our customers’ behalf.”

To learn more about the 2019 Gartner Peer Insights Customers’ Choice for Web Content Management Software, click here.

For WP Engine’s full press release, click here.


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This article was written by Tess Hanna on April 23, 2019

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Tess Hanna

Tess Hanna is an editor and writer at Solutions Review covering Backup and Disaster Recovery, Data Storage, Cloud Computing, and Network Monitoring. Recognized by Onalytica in the 2021 "Who's Who in Data Management," and "Who's Who in Automation" reports. You can contact her at thanna@solutionsreview.com

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The editorWhat's Changed- 2021 Gartner Magic Quadrant for Content Services Platformss at Solutions Review highlight what’s changed since the last iteration of Gartner’s Magic Quadrant for Content Services Platforms and provide an analysis of the new report. Analyst house Gartner, Inc. has released its 2021 Magic Quadrant for Content Services Platforms. The researcher defines Content Services Platforms (CSPs) as “the foundational component in an organization for the management and use of content.” CSPs also deliver a way for employees to retrieve and work with content in a seamless way across devices and organizational boundaries, making them an essential component of digital workplace strategies. Core capabilities of CSPs include content repository; document and content management library services; reporting; mobility; open APIs; enterprise administration; metadata, and content collaboration, among others. 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New vendor, Fabasoft places emphasis on model-driven, low-code deployment of content and business process services, which could have resulted in its niche player status. AODocs’ placement is possibly because its operations are mainly based in Europe and North America. DocuWare touts a long-standing SaaS platform that has full feature parity with its on-prem solution, so users can deploy either without sacrificing capabilities. Finally, Kyocera has a strong presence in the DACH region, primarily with yuuvis, which offers a relatively complete set of CSP capabilities. The final quadrant, the visionaries, houses the last six vendors. Laserfiche is placed closest to the X-axis. The vendor has recently continued to roll out its hybrid architecture and SaaS services, while also expanding its Microsoft 365, Teams, and Outlook integrations. M-Files, located close to Laserfiche, focuses its CSP on the automation of business administration and business operation scenarios. 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