{"id":607,"date":"2017-05-10T11:37:30","date_gmt":"2017-05-10T15:37:30","guid":{"rendered":"https:\/\/solutionsreview.com\/content-management\/?p=607"},"modified":"2017-05-10T11:52:00","modified_gmt":"2017-05-10T15:52:00","slug":"takeaways-from-forresters-latest-wave-report-for-ecm-transactional-content-services","status":"publish","type":"post","link":"https:\/\/solutionsreview.com\/content-management\/takeaways-from-forresters-latest-wave-report-for-ecm-transactional-content-services\/","title":{"rendered":"Takeaways from Forrester&#8217;s Latest Wave Report for ECM, Transactional Content Services"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-328\" src=\"https:\/\/solutionsreview.com\/content-management\/files\/2016\/09\/The-Forrester-Wave-and-How-Vendors-Behave-ECM-Business-Content-Services-Q3-2015.png\" alt=\"The Forrester Wave and How Vendors Behave: ECM Business Content Services, Q3 2015\" width=\"800\" height=\"350\" srcset=\"https:\/\/solutionsreview.com\/content-management\/files\/2016\/09\/The-Forrester-Wave-and-How-Vendors-Behave-ECM-Business-Content-Services-Q3-2015.png 800w, https:\/\/solutionsreview.com\/content-management\/files\/2016\/09\/The-Forrester-Wave-and-How-Vendors-Behave-ECM-Business-Content-Services-Q3-2015-300x131.png 300w, https:\/\/solutionsreview.com\/content-management\/files\/2016\/09\/The-Forrester-Wave-and-How-Vendors-Behave-ECM-Business-Content-Services-Q3-2015-768x336.png 768w, https:\/\/solutionsreview.com\/content-management\/files\/2016\/09\/The-Forrester-Wave-and-How-Vendors-Behave-ECM-Business-Content-Services-Q3-2015-640x280.png 640w, https:\/\/solutionsreview.com\/content-management\/files\/2016\/09\/The-Forrester-Wave-and-How-Vendors-Behave-ECM-Business-Content-Services-Q3-2015-128x56.png 128w, https:\/\/solutionsreview.com\/content-management\/files\/2016\/09\/The-Forrester-Wave-and-How-Vendors-Behave-ECM-Business-Content-Services-Q3-2015-400x175.png 400w, https:\/\/solutionsreview.com\/content-management\/files\/2016\/09\/The-Forrester-Wave-and-How-Vendors-Behave-ECM-Business-Content-Services-Q3-2015-180x79.png 180w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>Forrester Research recently released their latest <a href=\"https:\/\/reprints.forrester.com\/#\/assets\/2\/713\/'RES136353'\/reports\" target=\"_blank\" rel=\"noopener noreferrer\">Wave Report for Enterprise Content Management, Transactional Content Services, Q2 2017.<\/a><\/p>\n<p>The analyst house uses a 28-criteria evaluation<span class=\"Apple-converted-space\">\u00a0<\/span>to<span class=\"Apple-converted-space\">\u00a0<\/span>plot vendors on a graph and<span class=\"Apple-converted-space\">\u00a0<\/span>show<span class=\"Apple-converted-space\">\u00a0<\/span>their market standings. In the latest report, 13 vendors were named, including Alfresco Software,<span class=\"Apple-converted-space\">\u00a0<\/span>Everteam, Hewlett Packard Enterprise (HPE), Hyland, IBM, Kofax, Laserfiche, M-Files, Newgen Software, OpenText Content Suite, OpenText Documentum, SER Group, and Upland Software. They all met the inclusion criteria, including that they have a minimum of $15 million in annual revenues, a minimum of 500 current maintenance\/subscription customers, and their products are actively sold and marketed in more than one geographic region.<\/p>\n<p>\u201cThis report shows how each provider measures up and helps enterprise architecture (EA) professionals make the right choice when requirements are skewed to capturing, analyzing, processing, and managing large volumes of content to support customer and operational transactions,\u201d according to the Forrester.<\/p>\n<p><em><strong>Here are some key takeaways:<\/strong><\/em><\/p>\n<p>The ECM market is in significant transition, according to the report, which refers to the change in brand. Enterprise Content Management solutions will now be referred to as Enterprise Content Services. And the Transactional Content Services segment of the market, \u201cdemonstrates that digitization, process automation, and paper elimination are core objectives that still drive technology investments,\u201d according to the report.<\/p>\n<p>Forrester predicts that the market will be worth $8 billion this year and $9 billion in 2018.<\/p>\n<p>\u201cDeployment plans remain healthy, with nearly 90 percent of current ECM decision makers planning to expand their rollouts over the next year,\u201d Forrester reported.<\/p>\n<p>OpenText, Hyland, IBM, Newgen Software, and Kofax lead the TCS segment of ECM. While Alfresco, M-Files, Laserfiche, SER Group, Everteam, Upland Software, and HPE trail closely behind with competitive options for customers.<\/p>\n<p>The report also states that leading vendors who have been at the forefront of this market are \u201con the defensive\u201d and working hard to consolidate, merge and divest. While newbies are getting ahead via deals with cloud-native content platforms or forward-thinking architectures.<\/p>\n<p>Vendor surveys, product demos and customer reference surveys were all used to compile this report.<\/p>\n<br \/>Widget not in any sidebars<br \/>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Forrester Research recently released their latest Wave Report for Enterprise Content Management, Transactional Content Services, Q2 2017. The analyst house uses a 28-criteria evaluation\u00a0to\u00a0plot vendors on a graph and\u00a0show\u00a0their market standings. In the latest report, 13 vendors were named, including Alfresco Software,\u00a0Everteam, Hewlett Packard Enterprise (HPE), Hyland, IBM, Kofax, Laserfiche, M-Files, Newgen Software, OpenText Content [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":328,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[37],"tags":[17,156,11,221,26,3,242,19,238,115,107,243,237,47,244,94,116,245,92,91,246,247,67,248,250,249],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Takeaways from Forrester&#039;s Latest Wave Report for ECM, Transactional Content Services - Best Content Services Platforms\u200e, Software and Content Management ECM Vendors<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/solutionsreview.com\/content-management\/takeaways-from-forresters-latest-wave-report-for-ecm-transactional-content-services\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Takeaways from Forrester&#039;s Latest Wave Report for ECM, Transactional Content Services - Best Content Services Platforms\u200e, Software and Content Management ECM Vendors\" \/>\n<meta property=\"og:description\" content=\"Forrester Research recently released their latest Wave Report for Enterprise Content Management, Transactional Content Services, Q2 2017. The analyst house uses a 28-criteria evaluation\u00a0to\u00a0plot vendors on a graph and\u00a0show\u00a0their market standings. In the latest report, 13 vendors were named, including Alfresco Software,\u00a0Everteam, Hewlett Packard Enterprise (HPE), Hyland, IBM, Kofax, Laserfiche, M-Files, Newgen Software, OpenText Content [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/solutionsreview.com\/content-management\/takeaways-from-forresters-latest-wave-report-for-ecm-transactional-content-services\/\" \/>\n<meta property=\"og:site_name\" content=\"Best Content Services Platforms\u200e, Software and Content Management ECM Vendors\" \/>\n<meta property=\"article:published_time\" content=\"2017-05-10T15:37:30+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2017-05-10T15:52:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/solutionsreview.com\/content-management\/files\/2016\/09\/The-Forrester-Wave-and-How-Vendors-Behave-ECM-Business-Content-Services-Q3-2015.png\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"350\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Doug Atkinson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Doug Atkinson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/solutionsreview.com\/content-management\/takeaways-from-forresters-latest-wave-report-for-ecm-transactional-content-services\/\",\"url\":\"https:\/\/solutionsreview.com\/content-management\/takeaways-from-forresters-latest-wave-report-for-ecm-transactional-content-services\/\",\"name\":\"Takeaways from Forrester's Latest Wave Report for ECM, Transactional Content Services - Best Content Services Platforms\u200e, Software and Content Management ECM Vendors\",\"isPartOf\":{\"@id\":\"https:\/\/solutionsreview.com\/content-management\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/solutionsreview.com\/content-management\/takeaways-from-forresters-latest-wave-report-for-ecm-transactional-content-services\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/solutionsreview.com\/content-management\/takeaways-from-forresters-latest-wave-report-for-ecm-transactional-content-services\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/solutionsreview.com\/content-management\/files\/2016\/09\/The-Forrester-Wave-and-How-Vendors-Behave-ECM-Business-Content-Services-Q3-2015.png\",\"datePublished\":\"2017-05-10T15:37:30+00:00\",\"dateModified\":\"2017-05-10T15:52:00+00:00\",\"author\":{\"@id\":\"https:\/\/solutionsreview.com\/content-management\/#\/schema\/person\/5992f02d38e7b28251ad933cd131dcae\"},\"breadcrumb\":{\"@id\":\"https:\/\/solutionsreview.com\/content-management\/takeaways-from-forresters-latest-wave-report-for-ecm-transactional-content-services\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/solutionsreview.com\/content-management\/takeaways-from-forresters-latest-wave-report-for-ecm-transactional-content-services\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/solutionsreview.com\/content-management\/takeaways-from-forresters-latest-wave-report-for-ecm-transactional-content-services\/#primaryimage\",\"url\":\"https:\/\/solutionsreview.com\/content-management\/files\/2016\/09\/The-Forrester-Wave-and-How-Vendors-Behave-ECM-Business-Content-Services-Q3-2015.png\",\"contentUrl\":\"https:\/\/solutionsreview.com\/content-management\/files\/2016\/09\/The-Forrester-Wave-and-How-Vendors-Behave-ECM-Business-Content-Services-Q3-2015.png\",\"width\":800,\"height\":350,\"caption\":\"The Forrester Wave and How Vendors Behave: ECM Business Content Services, Q3 2015\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/solutionsreview.com\/content-management\/takeaways-from-forresters-latest-wave-report-for-ecm-transactional-content-services\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/solutionsreview.com\/content-management\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Takeaways from Forrester&#8217;s Latest Wave Report for ECM, Transactional Content Services\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/solutionsreview.com\/content-management\/#website\",\"url\":\"https:\/\/solutionsreview.com\/content-management\/\",\"name\":\"Best Content Services Platforms\u200e, Software and Content Management ECM Vendors\",\"description\":\"Content Services Platforms &amp; 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