{"id":1151,"date":"2021-09-23T21:35:50","date_gmt":"2021-09-23T21:35:50","guid":{"rendered":"https:\/\/solutionsreview.com\/crm\/?p=1151"},"modified":"2021-09-23T21:36:03","modified_gmt":"2021-09-23T21:36:03","slug":"insightly-expands-its-offerings-with-the-launch-of-a-new-service-platform","status":"publish","type":"post","link":"https:\/\/solutionsreview.com\/crm\/2021\/09\/23\/insightly-expands-its-offerings-with-the-launch-of-a-new-service-platform\/","title":{"rendered":"Insightly Expands its Offerings with the Launch of a New Service Platform"},"content":{"rendered":"<div id=\"attachment_1152\" style=\"width: 810px\" class=\"wp-caption alignleft\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-1152\" class=\"wp-image-1152 size-full\" src=\"https:\/\/solutionsreview.com\/crm\/files\/2021\/09\/Insightly-.jpg\" alt=\"Insightly Service\" width=\"800\" height=\"400\" \/><p id=\"caption-attachment-1152\" class=\"wp-caption-text\"><em>Source: Insightly<\/em><\/p><\/div>\n<p style=\"text-align: justify\">Insightly has announced the launch of <a href=\"https:\/\/www.insightly.com\/service\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external\">Insightly Service<\/a>, a new addition to its unified suite of CRM applications. The new service platform is designed to be a customer service and support ticketing product capable of working in tandem with the other business applications a company uses. With Insightly Service, users across an organization can access &#8220;mission-critical&#8221; customer data in real-time, helping them provide better experiences for their customers.<\/p>\n<p style=\"text-align: justify\"><span data-preserver-spaces=\"true\"><div class=\"box box3\">Our<\/span><a class=\"editor-rtfLink\" href=\"https:\/\/solutionsreview.com\/crm\/crm-buyers-guide\/\" target=\"_blank\" rel=\"noopener\"><em> Free <span data-preserver-spaces=\"true\">CRM Buyer&#8217;s Guide<\/span><\/em><\/a><span data-preserver-spaces=\"true\">\u00a0helps you evaluate the best solution for your use case and features profiles of the leading providers, as well as a category overview of the marketplace.<\/div><\/span><\/p>\n<p style=\"text-align: justify\">Insightly is a unified CRM platform designed to align sales, marketing, and project teams around a single view of their customer base. The CRM includes workflow automation, lead routing, segmentation, campaigns, reporting, and email integration services to help marketers build meaningful relationships with present and future customers. With the Insightly AppConnect platform, users will also have access to hundreds of pre-built app connectors.<\/p>\n<p style=\"text-align: justify\">With the Insightly Service platform launch, service teams can improve their visibility into customer health and help support teams close tickets faster. Insightly Service can also help companies discover new sales opportunities, create custom dashboard cards, track performance in real-time, leverage cross-platform integrations to drive engagement, set up automated reminders to follow up with customers, and more.<\/p>\n<p style=\"text-align: justify\">Anthony Smith, the CEO of Insightly, in <a href=\"https:\/\/martechseries.com\/sales-marketing\/crm\/insightly-launches-new-service-software-to-help-businesses-exceed-customer-expectations\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external\">an article from Martech Series<\/a>, says, &#8220;Businesses have the opportunity to differentiate themselves by ensuring they have insights that help them demonstrate knowledge and empathy in every single customer interaction. Our focus is on bringing together all of these touchpoints \u2013 from customer service to marketing, CRM, and project management so that teams have a unified view of the customer experience to proactively guide customer success and strengthen long-term relationships.&#8221;<\/p>\n<p style=\"text-align: justify\">Learn more <a href=\"https:\/\/www.insightly.com\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external\">about Insightly.<\/a><\/p>\n<hr \/>\n<p style=\"text-align: justify\"><div class=\"widget\"><div class=\"aside-card\">\t\t\t<div class=\"textwidget\"><p><a class=\"speedbump-3\" href=\"https:\/\/solutionsreview.com\/crm\/crm-buyers-guide\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-1682\" title=\"CRM Buyer's Guide\" src=\"https:\/\/solutionsreview.com\/crm\/files\/2019\/06\/crm-speedbump.jpg\" alt=\"Download Link to CRM Buyer's Guide\" width=\"800\" height=\"225\" \/><\/a><\/p>\n<\/div>\n\t\t<\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Insightly has announced the launch of Insightly Service, a new addition to its unified suite of CRM applications. The new service platform is designed to be a customer service and support ticketing product capable of working in tandem with the other business applications a company uses. With Insightly Service, users across an organization can access [&hellip;]<\/p>\n","protected":false},"author":57,"featured_media":1152,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"footnotes":"","_jetpack_memberships_contains_paid_content":false,"jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false},"version":2}},"categories":[4],"tags":[526,1028,25,1027],"jetpack_publicize_connections":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Insightly Expands its Offerings with the Launch of a New Service Platform<\/title>\n<meta name=\"description\" content=\"Insightly has announced the launch of Insightly Service, a new service platform for its unified suite of CRM applications.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/solutionsreview.com\/crm\/2021\/09\/23\/insightly-expands-its-offerings-with-the-launch-of-a-new-service-platform\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Insightly Expands its Offerings with the Launch of a New Service Platform\" \/>\n<meta property=\"og:description\" content=\"Insightly has announced the launch of Insightly Service, a new service platform for its unified suite of CRM applications.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/solutionsreview.com\/crm\/2021\/09\/23\/insightly-expands-its-offerings-with-the-launch-of-a-new-service-platform\/\" \/>\n<meta property=\"og:site_name\" content=\"Top CRM and Customer Relationship Management, Vendors, Companies, &amp; 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