{"id":1266,"date":"2026-01-05T12:49:19","date_gmt":"2026-01-05T12:49:19","guid":{"rendered":"https:\/\/solutionsreview.com\/crm\/?p=1266"},"modified":"2026-05-26T19:52:06","modified_gmt":"2026-05-26T19:52:06","slug":"best-crm-companies-to-know-about","status":"publish","type":"post","link":"https:\/\/solutionsreview.com\/crm\/2026\/01\/05\/best-crm-companies-to-know-about\/","title":{"rendered":"27 of the Best CRM Software Companies to Know About for 2026"},"content":{"rendered":"

\"Best<\/p>\n

Solutions Review’s listing of the best CRM software companies is an annual review of the solution providers featured in our Buyer’s Guide<\/a><\/span> and Solutions Directory<\/a><\/span>.<\/b>\u00a0Solutions Review participates in affiliate programs. We may make a small commission from products purchased through this resource.<\/b><\/em><\/p>\n

A company’s interactions with its customers are a driving force behind its ever-evolving marketing and sales strategies. Many companies have turned to Customer Relationship Management (CRM)<\/a><\/strong> solutions to help them turn those interactions into ongoing relationships.<\/span><\/span> With these solutions, marketers can automate tasks, analyze large datasets, and enhance customer and employee experiences. Since CRM solutions\u00a0encompass a range of capabilities for businesses of all sizes\u2014just like\u00a0Act!’s CRM<\/a>\u2014the marketplace continues to evolve<\/span>\u00a0in new and unique ways. <\/span><\/span><\/span><\/span><\/p>\n

However, finding the best CRM solution for your company isn’t always easy. There’s no one-size-fits-all solution, as different products will have different pros and cons. With that in mind, Solutions Review editors updated this list of the best CRM software companies in the marketplace <\/span><\/span><\/span><\/span>to consider if you’re looking for a new solution in 2026 (and beyond).<\/span><\/span><\/p>\n

Our editors gathered this information via online materials, reports, product demonstrations, conversations with vendor representatives, and free trial examinations.\u00a0Companies are listed in alphabetical order.<\/p>\n

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\"Download<\/a><\/p>\n<\/div>\n\t\t<\/div><\/div><\/p>\n

The Best CRM Software Companies for 2026<\/strong><\/h2>\n
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Act!<\/a><\/strong><\/h3>\n

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Description:\u00a0<\/strong>The Act! platform provides CRM and marketing automation capabilities that include pipeline visuals and management, customer database management, pipeline management, business insights, reports, and more. The provider also offers an extensive library of support resources, including software tutorials, video training, and a ticket system for addressing in-depth issues. Act! can connect with hundreds of popular apps and software your business may already use. This product is best for small and medium-sized organizations.<\/span><\/span>\u00a0<\/span><\/p>\n

<\/span>Learn more and compare products with Solutions Review’s Free CRM Buyer’s Guide<\/a>.<\/em><\/strong><\/div><\/span><\/p>\n
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ActiveCampaign<\/strong><\/a><\/h3>\n

\"ActiveCampaign<\/a><\/p>\n

Description:\u00a0<\/strong>ActiveCampaign<\/span>\u00a0provides email marketing, marketing automation, CRM, and Sales Automation solutions to clients across industries.\u00a0Its Customer Experience Automation (CXA) platform has email marketing, marketing automation, CRM, and sales automation solutions for businesses across industries. Its CRM suite has lead scoring, contact management, sales pipelines, one-to-one email automation, customer attribution, and other capabilities to help teams improve their customer experiences. <\/span><\/span><\/span><\/span>Enterprise customers can also access an “expert-level” team member to consult or help with the platform.<\/span><\/span>\u00a0<\/span><\/p>\n

<\/span>Learn more and compare products with Solutions Review’s Free CRM Buyer’s Guide<\/a>.<\/em><\/strong><\/div><\/span><\/p>\n
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Agile CRM<\/strong><\/a><\/h3>\n

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Description:\u00a0<\/strong>Agile CRM offers an “all-in-one” CRM product suite that includes functionalities for sales, marketing, and customer service teams across the real estate, e-commerce, SaaS, and other small-to-midsize business markets. Other features cover social media, marketing automation, contact management, web engagement, sales enablement, telephony, email marketing, and more. <\/span><\/span>The platform also has a Free version that allows up to 10 users. Agile CRM integrates with Facebook, Twitter, and LinkedIn, allowing contacts and social pages to be easily transferred to benefit your marketing and sales strategies.<\/span><\/span><\/p>\n

<\/span>Learn more and compare products with Solutions Review’s Free CRM Buyer’s Guide<\/a>.<\/em><\/strong><\/div><\/span><\/p>\n
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Apptivo<\/a><\/strong><\/h3>\n

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Description:\u00a0<\/strong>Apptivo’s<\/span> Customer Relationship Management solution enables its users to attract, engage, and retain more customers. It offers a highly customizable experience, allowing users to manage each aspect of CRM through a network of connected applications. Industries such as retail, real estate, manufacturing, travel, and hospitality will find value in this software. With a comprehensive and intuitive lead conversion process and an affordable price point, <\/span>Apptivo<\/span> enables users to focus on customer needs with traditional and effective CRM capabilities.<\/span><\/span><\/span><\/span><\/p>\n

<\/span>Learn more and compare products with Solutions Review’s Free CRM Buyer’s Guide<\/a>.<\/em><\/strong><\/div><\/span><\/p>\n
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Bitrix24<\/a><\/strong><\/h3>\n

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Description:\u00a0<\/strong>Bitrix24 is a low-cost CRM software with marketing automation, customer support, and client management features. In addition to being available in the cloud and on-premise, Bitrix24 is accessible on desktop and mobile devices. Whether your organization is looking for a multichannel, marketing-oriented solution or a heavily sales-oriented CRM, Bitrix24 provides one of the best CRM tools for smaller businesses. The vendor even offers various pricing models that depend on the number of intended users, making it viable for emerging companies.<\/span><\/span><\/p>\n

<\/span>Learn more and compare products with Solutions Review’s Free CRM Buyer’s Guide<\/a>.<\/em><\/strong><\/div><\/span><\/p>\n
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Brevo<\/strong><\/a><\/h3>\n

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Description:\u00a0<\/strong>Brevo is a CRM solution suite that helps businesses develop, maintain, and retain customer relationships across email, SMS, chat, and other channels. As part of its solution suite, Brevo equips its users with marketing tools for growing email lists, designing messages, optimizing campaigns, and analyzing results. These include email marketing, SMS marketing, WhatsApp campaigns, live chat, chatbot, landing pages, marketing automation, payment management, deal pipeline, and other capabilities that empower teams to grow company revenue.<\/p>\n

<\/span>Learn more and compare products with Solutions Review’s Free CRM Buyer’s Guide<\/a>.<\/em><\/strong><\/div><\/span><\/p>\n
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Copper<\/a><\/strong><\/h3>\n

\"Copper<\/a><\/p>\n

Description:\u00a0<\/strong>Copper is a marketing and CRM solution for<\/span><\/span>\u00a0Google Workspaces designed to help\u00a0<\/span><\/span>entrepreneurs, startups, consultancies, agencies, media creators, and other small teams grow their businesses from a single, centralized system. The company’s CRM platform has lead management, contact management, actionable reports, task automation, visual pipelines, deal tracking, and custom reports, among additional capabilities designed to support a brand’s ongoing growth strategies. <\/span><\/span>Copper can also integrate with popular tools such as Google, HubSpot, Mailchimp, Dropbox, LinkedIn, Slack, and others.\u00a0<\/span><\/span><\/p>\n

<\/span>Learn more and compare products with Solutions Review’s Free CRM Buyer’s Guide<\/a>.<\/em><\/strong><\/div><\/span><\/p>\n
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Creatio<\/a><\/strong><\/h3>\n

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Description: <\/strong>Creatio is an AI CRM and workflow platform built around the idea that people and AI agents should work together, with no artificial limits on users, agents, workflows, or scale. The platform serves midsize and large organizations across financial services, public sector, telecommunications, manufacturing, pharma, transportation, retail, and beyond. <\/span>Creatio<\/span>\u00a0CRM is structured around three purpose-built products:<\/span>\u00a0Marketing, Sales, and Service,\u00a0<\/span>each packed with AI agents that handle routine work autonomously, all sitting on a shared AI-native, no-code foundation that lets business teams adapt workflows without touching code.<\/p>\n

<\/span>Learn more and compare products with Solutions Review’s Free CRM Buyer’s Guide<\/a>.<\/em><\/strong><\/div><\/span><\/p>\n
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Freshworks<\/a><\/strong><\/h3>\n

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Description:\u00a0<\/strong>Freshworks<\/span> provides business software solutions designed to be ready to go right “out of the box.” For example, the company’s CRM platform, Freshsales, comes equipped with the tools businesses need to identify loyal customers, improve engagement, personalize the shopping experience, and unify customer data. The sales and marketing <\/span>CRM offering can also integrate with Freshdesk, a customer support platform that helps businesses provide a holistic shopping experience.<\/span><\/span>\u00a0<\/span><\/p>\n

<\/span>Learn more and compare products with Solutions Review’s Free CRM Buyer’s Guide<\/a>.<\/em><\/strong><\/div><\/span><\/p>\n
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HubSpot<\/a><\/strong><\/h3>\n

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Description: <\/strong>HubSpot is frequently brought up in discussions on CRM integration, as most of the providers in the marketing world offer integrations with the company’s software. HubSpot is perhaps the most popular small business CRM since its core capabilities are free. Additional features, like enterprise licensing, can be purchased as an add-on to the commercially free options. HubSpot also has platforms and solutions for sales, service, content management, and operations.<\/span><\/span> HubSpot’s CRM is affordable for small businesses and organizations, particularly with its generous contact and data storage limits.<\/span><\/span><\/span><\/p>\n

<\/span>Learn more and compare products with Solutions Review’s Free CRM Buyer’s Guide<\/a>.<\/em><\/strong><\/div><\/span><\/p>\n
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Insightly<\/a><\/strong><\/h3>\n

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Description:\u00a0<\/strong>Insightly is a unified CRM platform designed to align sales, marketing, and project teams around a single view of their customer base. The CRM includes workflow automation, lead routing, segmentation, campaigns, reporting, and email integration services to help marketers build meaningful relationships with present and future customers. The Insightly <\/span>AppConnect<\/span> platform allows users to access hundreds of pre-built app connectors. Insightly works with companies across the manufacturing, financial, healthcare, consulting, sales, insurance, e-commerce, and professional services industries.<\/span><\/span><\/p>\n

<\/span>Learn more and compare products with Solutions Review’s Free CRM Buyer’s Guide<\/a>.<\/em><\/strong><\/div><\/span><\/p>\n
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Keap<\/a><\/strong><\/strong><\/h3>\n

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Description:\u00a0<\/strong>Keap is a CRM and marketing automation solutions provider for growth-oriented companies. While the company primarily focuses on small and medium-sized businesses, it also offers a solution for established, larger firms. Keap’s CRM platform can be configured to meet the needs of multiple industries, equipping them with the sales and marketing automation tools they need to grow their business. Those tools include landing pages, automated follow-ups, multichannel marketing campaigns, customizable forms, sales pipeline management, reporting, appointment scheduling, one-on-one email messaging, SMS, payment management, and more.<\/p>\n

<\/span>Learn more and compare products with Solutions Review’s Free CRM Buyer’s Guide<\/a>.<\/em><\/strong><\/div><\/span><\/p>\n
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Maximizer<\/a><\/strong><\/h3>\n

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Description:\u00a0<\/strong>Maximizer is a feature-rich CRM product highlighted by sales function capabilities alongside marketing automation, contact management, business intelligence, cloud-based data storage, deployment tools, customer service features, and a companion mobile application. Maximizer also includes features such as unlimited storage and investment account management, available through a range of different sales package add-ons. It even offers a variety of CRM solutions at other price points, making this a solid choice for various businesses.<\/span><\/span>\u00a0<\/span><\/span><\/span><\/p>\n

<\/span>Learn more and compare products with Solutions Review’s Free CRM Buyer’s Guide<\/a>.<\/em><\/strong><\/div><\/span><\/p>\n
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Microsoft Dynamics 365<\/a><\/strong><\/h3>\n

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Description: <\/strong>Microsoft Dynamics 365 spans multiple technology categories and offers more than traditional customer relationship management capabilities. The solution is more focused on customer support than its competitors. Dynamics 365 provides users with a complete customer view, agile support models, predictive analysis, and integrated AI functionality, and it easily integrates with other Microsoft products.\u00a0With deployment options suitable for small, medium, and enterprise-level businesses, this product is viable for almost any business, regardless of its size or needs.<\/span><\/span>\u00a0<\/span><\/span><\/span><\/p>\n

<\/span>Learn more and compare products with Solutions Review’s Free CRM Buyer’s Guide<\/a>.<\/em><\/strong><\/div><\/span><\/p>\n
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monday.com<\/a><\/strong><\/h3>\n

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Description:\u00a0<\/strong>Monday is a cloud-based, scalable, and flexible project management software for companies of all sizes. With Monday’s CRM solution, companies can create a custom platform using ready-made templates and tailor sales pipelines, workflows, and processes to meet business needs and drive growth. The integrated sales and marketing CRM includes sales pipeline visualizations, centralized data management, mobile access, workflow automation, customer tracking, custom automations, pipeline management, custom dashboards, and a collection of integrations.<\/p>\n

<\/span>Learn more and compare products with Solutions Review’s Free CRM Buyer’s Guide<\/a>.<\/em><\/strong><\/div><\/span><\/p>\n
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NetSuite<\/a><\/strong><\/h3>\n

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Description:\u00a0<\/strong>NetSuite, a property of Oracle, specializes in cloud-based solutions, including CRM, ERP, and e-commerce. NetSuite’s cloud-based CRM updates in real-time. Its cloud-based CRM tool updates in real-time and provides standard features such as SFA, customer service management, marketing automation, and more advanced capabilities like order management, commissions, sales forecasting, and integrated e-commerce. The platform encompasses the entire customer lifecycle, from lead to opportunity, sales order, fulfillment, and beyond.\u00a0<\/span><\/span><\/p>\n

<\/span>Learn more and compare products with Solutions Review’s Free CRM Buyer’s Guide<\/a>.<\/em><\/strong><\/div><\/span><\/p>\n
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Nextiva<\/a><\/strong><\/h3>\n

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Description:\u00a0<\/strong>Nextiva offers multiple CRM products to align with the needs of organizations in varying industries. The vendor’s sales and marketing solution portfolio includes tools designed to address traditional sales and customer service challenges. Nextiva brings a service-focused solution to a market populated by sales-oriented software. The key features bolster users’ capabilities in providing quality service and support experiences to their customers. With the increasing adoption of AI-based technology in the future, Nextiva is a worthwhile contender for organizations with a customer-centric focus.<\/span><\/span><\/p>\n

<\/span>Learn more and compare products with Solutions Review’s Free CRM Buyer’s Guide<\/a>.<\/em><\/strong><\/div><\/span><\/p>\n
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Nimble<\/a><\/strong><\/h3>\n

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Description:\u00a0<\/strong>Nimble offers various products and functionalities that integrate with Microsoft Office and Google. They provide middle-market and enterprise companies with CRM software that includes social insights into potential prospects. In addition to CRM software, Nimble is also known in the sales automation space. Social integration capabilities set Nimble apart in the market, as it collects critical information from online profiles to supplement data already within the system.<\/span><\/span><\/p>\n

<\/span>Learn more and compare products with Solutions Review’s Free CRM Buyer’s Guide<\/a>.<\/em><\/strong><\/div><\/span><\/p>\n
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Nutshell<\/strong><\/a><\/h3>\n

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Description:\u00a0<\/strong>The Nutshell CRM platform is equipped with sales automation, pipeline management, reporting, contact management, email, team collaboration, marketing features, and a collection of integrations with software like Mailchimp, Constant Contact, Gmail, Office 365, Outlook, Zendesk, and more. The company’s user-friendly platform is well-suited for small and medium-sized businesses across various industries, offering an accessible monthly pricing option.<\/span><\/span><\/p>\n

<\/span>Learn more and compare products with Solutions Review’s Free CRM Buyer’s Guide<\/a>.<\/em><\/strong><\/div><\/span><\/p>\n
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Pipedrive<\/a><\/strong><\/h3>\n

\"Pipedrive<\/a><\/p>\n

Description:\u00a0<\/strong>Pipedrive is a clean, intuitive, and interactive CRM tool for sales professionals to manage leads, track communications, automate tasks, measure performance with detailed metrics, and improve sales processes. Other features include visual sales pipelines, mobile apps, lead segmentation, revenue forecasting, web forms, pipeline management, reporting dashboards, email marketing campaigns, and integrations with other software platforms, including Slack, HubSpot, Zoom, QuickBooks, and more.<\/span><\/span><\/p>\n

<\/span>Learn more and compare products with Solutions Review’s Free CRM Buyer’s Guide<\/a>.<\/em><\/strong><\/div><\/span><\/p>\n
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Qualtrics<\/span><\/span><\/strong><\/a><\/h3>\n

\"\"<\/a><\/p>\n

Description:\u00a0<\/strong>Qualtrics is the “Experience Management (XM)” service category creator and works with organizations to improve and manage their customer, employee, product, and brand experiences. The XM Platform is designed to help users create customer-centric products and develop memorable brand identities that attract, retain, and delight customers and employees across various industries, including retail, healthcare, financial services, travel, government, automotive, and others.<\/span><\/span>\u00a0<\/span><\/p>\n

<\/span>Learn more and compare products with Solutions Review’s Free CRM Buyer’s Guide<\/a>.<\/em><\/strong><\/div><\/span><\/p>\n
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Sage<\/a><\/strong><\/h3>\n

\"Sage<\/a><\/p>\n

Description:\u00a0<\/strong>Sage offers sales, marketing, service, and CRM capabilities to small and mid-sized organizations in construction, non-profit, manufacturing, wholesale distribution, professional services, and food and beverage. The solution automates standard business practices, handles customer queries, creates targeted campaigns, sources <\/span>quotes<\/span> to meet shipping requirements, and provides companies with a complete view of their customers’ activity.\u00a0<\/span><\/p>\n

<\/span>Learn more and compare products with Solutions Review’s Free CRM Buyer’s Guide<\/a>.<\/em><\/strong><\/div><\/span><\/p>\n
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Salesforce<\/strong><\/a><\/h3>\n

\"Salesforce-logo\"<\/a><\/p>\n

Description:\u00a0<\/strong>Salesforce offers one of the most expansive and complete CRM products. The platform includes the company’s sales and marketing applications, most notably the Sales and Marketing Clouds, Service Cloud, Analytics Cloud, App Cloud, and IoT service. Salesforce is fully mobile, and its Complete Customer Management Solution is a best-in-class solution. In addition to its core CRM features, Salesforce offers an AI-based analytics tool called Einstein. The company boasts over 100,000 customers, spanning from small organizations to large, enterprise-level corporations. <\/span><\/span><\/p>\n

<\/span>Learn more and compare products with Solutions Review’s Free CRM Buyer’s Guide<\/a>.<\/em><\/strong><\/div><\/span><\/p>\n
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SAP<\/strong><\/a><\/h3>\n

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Description:\u00a0<\/strong>SAP’s CRM and Customer Experience solutions can help large companies attract and retain customers across industries. It offers omnichannel e-commerce services, a dynamic customer data platform (CDP), customer identity and access management (CIAM), sales automation, customer service, B2C marketing, B2B marketing, and configure, price, and quote (CPQ) tools. With various features and solutions, SAP is a good fit for large enterprises with complex software needs.\u00a0<\/span><\/span><\/p>\n

<\/span>Learn more and compare products with Solutions Review’s Free CRM Buyer’s Guide<\/a>.<\/em><\/strong><\/div><\/span><\/p>\n
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SugarCRM<\/a><\/strong><\/h3>\n

\"SugarCRM<\/p>\n

Description:\u00a0<\/strong>SugarCRM is designed to provide users with a simple UI and many customization options. The platform’s key features include sales automation and forecasting, lead management, sales campaigns, quote configurations, 24\/7 technical support services, 250GB of data storage, and marketing automation. There’s also a relationship intelligence add-on available to companies interested. In addition to standard CRM and service functions, Sugar offers solutions for sales, marketing, and IT.<\/span><\/span><\/span><\/span><\/p>\n

<\/span>Learn more and compare products with Solutions Review’s Free CRM Buyer’s Guide<\/a>.<\/em><\/strong><\/div><\/span><\/p>\n
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Zendesk<\/a><\/strong><\/h3>\n

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Description:\u00a0<\/strong>Zendesk provides customers with a CRM experience focused on customer service and sales needs. With Zendesk Sell, its sales CRM platform, users can access sales automation software, pipeline visualization and management tools, mobile access, lead management, reporting capabilities, and more. Zendesk is a good fit for organizations prioritizing sales pipeline development, rapid progression through the pipeline, and pipeline visualization data.<\/span><\/span><\/p>\n

<\/span>Learn more and compare products with Solutions Review’s Free CRM Buyer’s Guide<\/a>.<\/em><\/strong><\/div><\/span><\/p>\n
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Zoho<\/strong><\/a><\/h3>\n

\"Zoho<\/a><\/p>\n

Description:<\/strong> Zoho is a multinational company specializing in software development, cloud computing, and web-based business tools. It offers products and applications across major business categories, including marketing, sales, customer service, email, human resources, financial, management, business intelligence, and other back-office operations.<\/span><\/span> Its CRM solution suite includes journey orchestration, marketing automation, sales enablement, analytics, process management, and more.<\/span><\/p>\n

<\/span>Learn more and compare products with Solutions Review’s Free CRM Buyer’s Guide<\/a>.<\/em><\/strong><\/div><\/span><\/p>\n
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\"Download<\/a><\/p>\n<\/div>\n\t\t<\/div><\/div><\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Solutions Review’s listing of the best CRM software companies is an annual review of the solution providers featured in our Buyer’s Guide and Solutions Directory.\u00a0Solutions Review participates in affiliate programs. We may make a small commission from products purchased through this resource. A company’s interactions with its customers are a driving force behind its ever-evolving […]<\/p>\n","protected":false},"author":57,"featured_media":3423,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"footnotes":"","_jetpack_memberships_contains_paid_content":false,"jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false},"version":2}},"categories":[6,5],"tags":[98,33,26,1154,1155,19,2004,734,156,1158,1159,94,46,22,25,100,122,1107,588,69,1160,205,82,423,153,10,664,1156,52,154,167],"jetpack_publicize_connections":[],"acf":[],"yoast_head":"\n27 of the Best 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