{"id":1584,"date":"2022-08-11T17:15:01","date_gmt":"2022-08-11T17:15:01","guid":{"rendered":"https:\/\/solutionsreview.com\/crm\/?p=1584"},"modified":"2022-08-12T17:38:06","modified_gmt":"2022-08-12T17:38:06","slug":"best-experience-management-platforms-to-consider","status":"publish","type":"post","link":"https:\/\/solutionsreview.com\/crm\/2022\/08\/11\/best-experience-management-platforms-to-consider\/","title":{"rendered":"14 of the Best Experience Management Platforms to Consider"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1587\" src=\"https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Experience-Management-Platforms-to-Consider.jpg\" alt=\"Experience Management Platforms to Consider\" width=\"800\" height=\"400\" srcset=\"https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Experience-Management-Platforms-to-Consider.jpg 800w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Experience-Management-Platforms-to-Consider-300x150.jpg 300w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Experience-Management-Platforms-to-Consider-768x384.jpg 768w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Experience-Management-Platforms-to-Consider-540x270.jpg 540w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Experience-Management-Platforms-to-Consider-162x81.jpg 162w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Experience-Management-Platforms-to-Consider-360x180.jpg 360w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p style=\"text-align: justify;\"><em><strong>The editors at Solutions Review have compiled the following list to spotlight some top-ranked experience management platforms companies should consider implementing into their business.<\/strong><\/em><\/p>\n<p style=\"text-align: justify;\">Experience Management Software provides companies with a consolidated suite of tools that cover everything from surveys to employee management, customer service, <strong><a href=\"https:\/\/solutionsreview.com\/crm\/2022\/07\/08\/extending-customer-experience-programs-into-the-partner-ecosystem\/\" target=\"_blank\" rel=\"noopener\">customer experience (CX) management<\/a><\/strong>, market research, product experiences, B2B account management, and others. While most experience management platforms will focus on a specific use case, many cover several factors and help companies develop, maintain, and optimize experiences for various internal and external audiences.<\/p>\n<p style=\"text-align: justify;\">However, considering how dynamic these platforms&#8217; capabilities can be, it can be challenging to identify the best experience management solution for your company&#8217;s <a href=\"https:\/\/solutionsreview.com\/crm\/2022\/04\/12\/how-to-compete-with-customer-experience-and-not-price-or-features\/\" target=\"_blank\" rel=\"noopener\">customer experience<\/a> and employee management needs. To help, the editors at Solutions Review have compiled the following list to spotlight some of the top-ranked solutions across use cases for businesses to consider. Our editors selected these experience management platforms and solutions based on each provider&#8217;s Authority Score, a meta-analysis of user sentiment through the web&#8217;s most trusted business software review sites, and our proprietary five-point inclusion criteria.<\/p>\n<aside id=\"text-5\" class=\"twa-wrap widget_text amr_widget\">\n<div class=\"textwidget\">\n<div class=\"widget\"><div class=\"aside-card\">\t\t\t<div class=\"textwidget\"><p><a class=\"speedbump-3\" href=\"https:\/\/solutionsreview.com\/crm\/crm-buyers-guide\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-1682\" title=\"CRM Buyer's Guide\" src=\"https:\/\/solutionsreview.com\/crm\/files\/2019\/06\/crm-speedbump.jpg\" alt=\"Download Link to CRM Buyer's Guide\" width=\"800\" height=\"225\" \/><\/a><\/p>\n<\/div>\n\t\t<\/div><\/div>\n<h2 style=\"text-align: center;\"><strong>The Best Experience Management Platforms<\/strong><\/h2>\n<hr \/>\n<\/div>\n<\/aside>\n<h3><strong><a href=\"https:\/\/business.adobe.com\/solutions\/experience-management-platform.html\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external\">Adobe Experience Cloud<\/a><\/strong><\/h3>\n<p><a href=\"https:\/\/business.adobe.com\/solutions\/experience-management-platform.html\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1588\" src=\"https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Adobe-Experience-Cloud-logo.png\" alt=\"\" width=\"265\" height=\"40\" srcset=\"https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Adobe-Experience-Cloud-logo.png 813w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Adobe-Experience-Cloud-logo-300x45.png 300w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Adobe-Experience-Cloud-logo-768x115.png 768w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Adobe-Experience-Cloud-logo-800x120.png 800w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Adobe-Experience-Cloud-logo-600x90.png 600w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Adobe-Experience-Cloud-logo-180x27.png 180w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Adobe-Experience-Cloud-logo-400x60.png 400w\" sizes=\"(max-width: 265px) 100vw, 265px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\"><strong>Description: <\/strong>Adobe is a global provider of digital media and marketing solutions for companies and individuals across industries. With Adobe Experience Cloud, the company provides clients with applications designed to help them develop and manage customer experiences. Capabilities include the integrated data infrastructure, data science tools, advertising, and marketing tools needed to provide target audiences with personalized, relevant experiences across digital channels. Products in the Experience Cloud include Adobe Analytics, Marketo Engage, Adobe Commerce, Adobe Experience Platform, and more.<\/p>\n<p style=\"text-align: justify;\"><span data-preserver-spaces=\"true\"><div class=\"box box3\"><\/span>Learn more about leading software solutions with Solutions Review&#8217;s <strong><em><a href=\"https:\/\/solutionsreview.com\/crm\/crm-buyers-guide\/\" target=\"_blank\" rel=\"noopener\">Free CRM Buyer&#8217;s Guide<\/a>.<\/em><\/strong><span data-preserver-spaces=\"true\"><\/div><\/span><\/p>\n<hr \/>\n<h3><strong><a href=\"https:\/\/www.alida.com\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external\">Alida<\/a><\/strong><\/h3>\n<p><a href=\"https:\/\/www.alida.com\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1589\" src=\"https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Alida-logo.png\" alt=\"Alida - logo\" width=\"141\" height=\"45\" srcset=\"https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Alida-logo.png 543w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Alida-logo-300x96.png 300w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Alida-logo-180x57.png 180w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Alida-logo-400x127.png 400w\" sizes=\"(max-width: 141px) 100vw, 141px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\"><strong>Description:\u00a0<\/strong>Alida provides &#8220;customer-obsessed&#8221; companies across industries with a Total Experience Management (TXM) Platform capable of transforming their customer, employee, product, and brand experiences. Alida&#8217;s flexible TXM platform comes equipped with survey development, customer experience management, sentiment analysis, integrated customer insights, artificial intelligence (AI) tools, advanced analytics, case management, &#8220;zero-touch&#8221; automation tools, employee performance, video tools, and other capabilities to help businesses improve ROI.<\/p>\n<p style=\"text-align: justify;\"><span data-preserver-spaces=\"true\"><div class=\"box box3\"><\/span>Learn more about leading software solutions with Solutions Review&#8217;s <strong><em><a href=\"https:\/\/solutionsreview.com\/crm\/crm-buyers-guide\/\" target=\"_blank\" rel=\"noopener\">Free CRM Buyer&#8217;s Guide<\/a>.<\/em><\/strong><span data-preserver-spaces=\"true\"><\/div><\/span><\/p>\n<hr \/>\n<h3><strong><a href=\"https:\/\/www.asknicely.com\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external\">AskNicely<\/a><\/strong><\/h3>\n<p><a href=\"https:\/\/www.asknicely.com\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1590\" src=\"https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/AskNicely-logo.png\" alt=\"AskNicely - logo\" width=\"182\" height=\"40\" srcset=\"https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/AskNicely-logo.png 743w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/AskNicely-logo-300x66.png 300w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/AskNicely-logo-600x132.png 600w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/AskNicely-logo-180x39.png 180w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/AskNicely-logo-400x88.png 400w\" sizes=\"(max-width: 182px) 100vw, 182px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\"><strong>Description:\u00a0<\/strong>AskNicely is a top-rated customer experience platform and coaching tool tailored to the needs of frontline teams and service-centric businesses. The platform includes functionalities for managing customer feedback, measuring Net Promoter Scores (NPS), coaching frontline workers, and recognizing employee successes. These tools allow users to track customer experience metrics across channels, set up personalized coaching plans for employees, create rule-based automations, track employee sentiment, automatically check in with teams, and more.<\/p>\n<p style=\"text-align: justify;\"><span data-preserver-spaces=\"true\"><div class=\"box box3\"><\/span>Learn more about leading software solutions with Solutions Review&#8217;s <strong><em><a href=\"https:\/\/solutionsreview.com\/crm\/crm-buyers-guide\/\" target=\"_blank\" rel=\"noopener\">Free CRM Buyer&#8217;s Guide<\/a>.<\/em><\/strong><span data-preserver-spaces=\"true\"><\/div><\/span><\/p>\n<hr \/>\n<h3><strong><a href=\"https:\/\/birdeye.com\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external\">Birdeye<\/a><\/strong><\/h3>\n<p><a href=\"https:\/\/birdeye.com\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1591\" src=\"https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Birdeye-logo.png\" alt=\"Birdeye - logo\" width=\"169\" height=\"45\" srcset=\"https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Birdeye-logo.png 376w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Birdeye-logo-300x80.png 300w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Birdeye-logo-180x48.png 180w\" sizes=\"(max-width: 169px) 100vw, 169px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\"><strong>Description:\u00a0<\/strong>Birdeye is a review management and messaging platform for multi-location businesses. Alongside its review management and generation tools across channels, Birdeye includes referral marketing, online reputation management, customer messaging, website chat, customer experience, and business listings management capabilities. Companies can use these tools to attract new leads to their site, convert them into customers, and maintain customer delight with personalized surveys, ticketing, and customer insights.<\/p>\n<p style=\"text-align: justify;\"><span data-preserver-spaces=\"true\"><div class=\"box box3\"><\/span>Learn more about leading software solutions with Solutions Review&#8217;s <strong><em><a href=\"https:\/\/solutionsreview.com\/crm\/crm-buyers-guide\/\" target=\"_blank\" rel=\"noopener\">Free CRM Buyer&#8217;s Guide<\/a>.<\/em><\/strong><span data-preserver-spaces=\"true\"><\/div><\/span><\/p>\n<hr \/>\n<h3><strong><a href=\"https:\/\/www.forsta.com\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external\">Forsta<\/a><\/strong><\/h3>\n<p><a href=\"https:\/\/www.forsta.com\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1592\" src=\"https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Forsta-logo.png\" alt=\"Forsta - logo\" width=\"165\" height=\"32\" srcset=\"https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Forsta-logo.png 2331w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Forsta-logo-300x58.png 300w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Forsta-logo-1024x198.png 1024w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Forsta-logo-768x149.png 768w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Forsta-logo-1536x297.png 1536w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Forsta-logo-2048x396.png 2048w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Forsta-logo-800x155.png 800w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Forsta-logo-1000x193.png 1000w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Forsta-logo-600x116.png 600w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Forsta-logo-180x35.png 180w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Forsta-logo-400x77.png 400w\" sizes=\"(max-width: 165px) 100vw, 165px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\"><strong>Description:\u00a0<\/strong>Forsta is a global provider and developer of customer experience and research technology. The company works alongside its clients to design a solution that speaks to their unique customer experience, lead generation, customer journey, employee experience, brand insights, and product experience needs. Specific tools and capabilities available on Forsta&#8217;s platform include survey design, social listening, behavioral data, centralized data hubs, mobile reporting, interactive dashboards, workflows, and integrations with leading CRM, analytics, digital marketing, and web data connector platforms.<\/p>\n<p style=\"text-align: justify;\"><span data-preserver-spaces=\"true\"><div class=\"box box3\"><\/span>Learn more about leading software solutions with Solutions Review&#8217;s <strong><em><a href=\"https:\/\/solutionsreview.com\/crm\/crm-buyers-guide\/\" target=\"_blank\" rel=\"noopener\">Free CRM Buyer&#8217;s Guide<\/a>.<\/em><\/strong><span data-preserver-spaces=\"true\"><\/div><\/span><\/p>\n<hr \/>\n<h3><strong><a href=\"https:\/\/www.gainsight.com\/product-experience\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external\">Gainsight<\/a><\/strong><\/h3>\n<p><a href=\"https:\/\/www.gainsight.com\/product-experience\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1593\" src=\"https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Gainsight-logo.png\" alt=\"Gainsight - logo\" width=\"187\" height=\"40\" srcset=\"https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Gainsight-logo.png 486w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Gainsight-logo-300x64.png 300w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Gainsight-logo-180x39.png 180w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Gainsight-logo-400x86.png 400w\" sizes=\"(max-width: 187px) 100vw, 187px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\"><strong>Description:\u00a0<\/strong>Gainsight provides customer success and product experience software for companies across the healthcare, education, and security industries. The company&#8217;s SaaS platform can help executives, sales, IT, and customer-facing teams centralize customer data, extract meaningful insights from that data, model customer relationships, manage data architectures, and more. Its Product Experience platform empowers businesses to understand how users interact with their product, collect feedback from customer experiences, use that data to drive adoption, maintain a holistic view of their customers, and, ultimately, place their product as the centerpiece of the user experience.<\/p>\n<p style=\"text-align: justify;\"><span data-preserver-spaces=\"true\"><div class=\"box box3\"><\/span>Learn more about leading software solutions with Solutions Review&#8217;s <strong><em><a href=\"https:\/\/solutionsreview.com\/crm\/crm-buyers-guide\/\" target=\"_blank\" rel=\"noopener\">Free CRM Buyer&#8217;s Guide<\/a>.<\/em><\/strong><span data-preserver-spaces=\"true\"><\/div><\/span><\/p>\n<hr \/>\n<h3><strong><a href=\"https:\/\/www.getfeedback.com\/en\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external\">GetFeedback<\/a><\/strong><\/h3>\n<p><a href=\"https:\/\/www.getfeedback.com\/en\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1595\" src=\"https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/GetFeedback-logo.png\" alt=\"GetFeedback - logo\" width=\"217\" height=\"35\" srcset=\"https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/GetFeedback-logo.png 558w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/GetFeedback-logo-300x48.png 300w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/GetFeedback-logo-180x29.png 180w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/GetFeedback-logo-400x65.png 400w\" sizes=\"(max-width: 217px) 100vw, 217px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\"><strong>Description:\u00a0<\/strong>GetFeedback is a customer experience (CX) platform provider that helps companies in the Salesforce ecosystem monitor customer satisfaction and engagement. The platform collects customer feedback in real-time across channels like email, website, mobile apps, and SMS. With that feedback, brands can identify trends in behavior, analyze customer sentiments, understand the factors that impact their business, communicate those findings to the rest of the company, and improve customer satisfaction and loyalty.<\/p>\n<p style=\"text-align: justify;\"><span data-preserver-spaces=\"true\"><div class=\"box box3\"><\/span>Learn more about leading software solutions with Solutions Review&#8217;s <strong><em><a href=\"https:\/\/solutionsreview.com\/crm\/crm-buyers-guide\/\" target=\"_blank\" rel=\"noopener\">Free CRM Buyer&#8217;s Guide<\/a>.<\/em><\/strong><span data-preserver-spaces=\"true\"><\/div><\/span><\/p>\n<hr \/>\n<h3><strong><a href=\"https:\/\/inmoment.com\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external\">InMoment<\/a><\/strong><\/h3>\n<p><a href=\"https:\/\/inmoment.com\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1599\" src=\"https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/InMoment-logo.png\" alt=\"InMoment - logo\" width=\"204\" height=\"40\" srcset=\"https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/InMoment-logo.png 1297w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/InMoment-logo-300x59.png 300w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/InMoment-logo-1024x201.png 1024w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/InMoment-logo-768x151.png 768w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/InMoment-logo-800x157.png 800w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/InMoment-logo-1000x197.png 1000w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/InMoment-logo-600x118.png 600w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/InMoment-logo-180x35.png 180w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/InMoment-logo-400x79.png 400w\" sizes=\"(max-width: 204px) 100vw, 204px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\"><strong>Description:\u00a0<\/strong>InMoment is a global provider of Experience Improvement (XI) and Experience Intelligence (XI) platform solutions that help companies improve customer, employee, and market experiences with data, modern technology tools, and human expertise. The company&#8217;s capabilities include data collection, experience improvement, action planning, case management, text analytics, persona-based reporting, artificial intelligence (AI), data management, and micro surveys. InMoment also integrates with leading solutions like Salesforce, Workday, Oracle, Tableau, HubSpot, Zendesk, Freshdesk, Facebook, and more.<\/p>\n<p style=\"text-align: justify;\"><span data-preserver-spaces=\"true\"><div class=\"box box3\"><\/span>Learn more about leading software solutions with Solutions Review&#8217;s <strong><em><a href=\"https:\/\/solutionsreview.com\/crm\/crm-buyers-guide\/\" target=\"_blank\" rel=\"noopener\">Free CRM Buyer&#8217;s Guide<\/a>.<\/em><\/strong><span data-preserver-spaces=\"true\"><\/div><\/span><\/p>\n<hr \/>\n<h3><strong><a href=\"https:\/\/www.medallia.com\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external\">Medallia<\/a><\/strong><\/h3>\n<p><a href=\"https:\/\/www.medallia.com\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1600\" src=\"https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Medallia-logo.png\" alt=\"Medallia - logo\" width=\"159\" height=\"38\" srcset=\"https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Medallia-logo.png 1108w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Medallia-logo-300x72.png 300w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Medallia-logo-1024x245.png 1024w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Medallia-logo-768x184.png 768w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Medallia-logo-800x191.png 800w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Medallia-logo-1000x239.png 1000w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Medallia-logo-600x144.png 600w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Medallia-logo-180x43.png 180w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Medallia-logo-400x96.png 400w\" sizes=\"(max-width: 159px) 100vw, 159px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\"><strong>Description:\u00a0<\/strong>Medallia is an Enterprise Experience Platform built to help companies across industries manage and optimize customer, employee, contact center, and digital experiences. With Medallia Experience Cloud, businesses can access a suite of experience management capabilities for HR, customer service, sales, marketing, operations, research, and product teams. Those capabilities include tools for employee engagement, performance management, digital experience analytics, agent coaching, customer experience management, support team performance tracking, mobile feedback, and more.<\/p>\n<p style=\"text-align: justify;\"><span data-preserver-spaces=\"true\"><div class=\"box box3\"><\/span>Learn more about leading software solutions with Solutions Review&#8217;s <strong><em><a href=\"https:\/\/solutionsreview.com\/crm\/crm-buyers-guide\/\" target=\"_blank\" rel=\"noopener\">Free CRM Buyer&#8217;s Guide<\/a>.<\/em><\/strong><span data-preserver-spaces=\"true\"><\/div><\/span><\/p>\n<hr \/>\n<h3><strong><a href=\"https:\/\/www.momentive.ai\/en\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external\">Momentive<\/a><\/strong><\/h3>\n<p><a href=\"https:\/\/www.momentive.ai\/en\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1601\" src=\"https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Momentive-logo.png\" alt=\"Momentive-logo\" width=\"210\" height=\"32\" srcset=\"https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Momentive-logo.png 2501w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Momentive-logo-300x46.png 300w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Momentive-logo-1024x156.png 1024w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Momentive-logo-768x117.png 768w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Momentive-logo-1536x234.png 1536w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Momentive-logo-2048x312.png 2048w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Momentive-logo-800x122.png 800w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Momentive-logo-1000x152.png 1000w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Momentive-logo-600x91.png 600w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Momentive-logo-180x27.png 180w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Momentive-logo-400x61.png 400w\" sizes=\"(max-width: 210px) 100vw, 210px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\"><strong>Description:\u00a0<\/strong>Momentive is an experience management company offering solutions for enterprise feedback management, guided employee experiences, Net Promoter Score (NPS) programs, brand tracking, concept testing, employee engagement, industry tracking, and customer satisfaction. With its AI-powered solution, Momentive customers can identify emerging customer sentiments, optimize buyer targeting, capture data insights from target audiences, track brand health, and more.<\/p>\n<p style=\"text-align: justify;\"><span data-preserver-spaces=\"true\"><div class=\"box box3\"><\/span>Learn more about leading software solutions with Solutions Review&#8217;s <strong><em><a href=\"https:\/\/solutionsreview.com\/crm\/crm-buyers-guide\/\" target=\"_blank\" rel=\"noopener\">Free CRM Buyer&#8217;s Guide<\/a>.<\/em><\/strong><span data-preserver-spaces=\"true\"><\/div><\/span><\/p>\n<hr \/>\n<h3><strong><a href=\"https:\/\/www.qualtrics.com\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external\">Qualtrics<\/a><\/strong><\/h3>\n<p><a href=\"https:\/\/www.qualtrics.com\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1240\" src=\"https:\/\/solutionsreview.com\/crm\/files\/2021\/12\/Qualtrics-logo.png\" alt=\"\" width=\"153\" height=\"50\" srcset=\"https:\/\/solutionsreview.com\/crm\/files\/2021\/12\/Qualtrics-logo.png 862w, https:\/\/solutionsreview.com\/crm\/files\/2021\/12\/Qualtrics-logo-300x98.png 300w, https:\/\/solutionsreview.com\/crm\/files\/2021\/12\/Qualtrics-logo-768x251.png 768w, https:\/\/solutionsreview.com\/crm\/files\/2021\/12\/Qualtrics-logo-800x262.png 800w, https:\/\/solutionsreview.com\/crm\/files\/2021\/12\/Qualtrics-logo-600x196.png 600w, https:\/\/solutionsreview.com\/crm\/files\/2021\/12\/Qualtrics-logo-180x59.png 180w, https:\/\/solutionsreview.com\/crm\/files\/2021\/12\/Qualtrics-logo-400x131.png 400w\" sizes=\"(max-width: 153px) 100vw, 153px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\"><strong>Description:\u00a0<\/strong><span class=\"TextRun SCXW7638996 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW7638996 BCX0\">Qualtrics is the &#8220;Experience Management (XM)&#8221; service category creator and works with organizations to improve and manage their customer, employee, product, and brand experiences. The XM Platform is designed to help users create customer-centric products and develop memorable brand identities that attract, retain, and delight customers and employees in retail, healthcare, financial, travel, government, automotive, and other industries.<\/span><\/span><span class=\"EOP SCXW7638996 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\"> Capabilities include account management, ad testing tools, pricing research, employee experience management, brand tracking, market segmentation, automated workflows, and more.<\/span><\/p>\n<p style=\"text-align: justify;\"><span data-preserver-spaces=\"true\"><div class=\"box box3\"><\/span>Learn more about leading software solutions with Solutions Review&#8217;s <strong><em><a href=\"https:\/\/solutionsreview.com\/crm\/crm-buyers-guide\/\" target=\"_blank\" rel=\"noopener\">Free CRM Buyer&#8217;s Guide<\/a>.<\/em><\/strong><span data-preserver-spaces=\"true\"><\/div><\/span><\/p>\n<hr \/>\n<h3><strong><a href=\"https:\/\/www.qwary.com\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external\">Qwary<\/a><\/strong><\/h3>\n<p><a href=\"https:\/\/www.qwary.com\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1602\" src=\"https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Qwary-logo.png\" alt=\"Qwary - logo\" width=\"151\" height=\"40\" srcset=\"https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Qwary-logo.png 703w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Qwary-logo-300x79.png 300w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Qwary-logo-600x159.png 600w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Qwary-logo-180x48.png 180w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Qwary-logo-400x106.png 400w\" sizes=\"(max-width: 151px) 100vw, 151px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\"><strong>Description:\u00a0<\/strong>Qwary is a customer and employee experience management platform for healthcare, retail, education, hospitality, and B2B companies. The platform&#8217;s customer experience tools allow users to track Customer Satisfaction Scores (CSAT), Net Promoter Scores (NPS), and Customer Effort Scores (CES). Meanwhile, its employee experience tools provide brands with tools for conducting 360-degree surveys, employee engagement scores, and employee satisfaction surveys (ESS) across web, text, email, and other channels. Qwary also integrated with other leading software solutions, including Salesforce, Zapier, Google, HubSpot, and more.<\/p>\n<p style=\"text-align: justify;\"><span data-preserver-spaces=\"true\"><div class=\"box box3\"><\/span>Learn more about leading software solutions with Solutions Review&#8217;s <strong><em><a href=\"https:\/\/solutionsreview.com\/crm\/crm-buyers-guide\/\" target=\"_blank\" rel=\"noopener\">Free CRM Buyer&#8217;s Guide<\/a>.<\/em><\/strong><span data-preserver-spaces=\"true\"><\/div><\/span><\/p>\n<hr \/>\n<h3><strong><a href=\"https:\/\/www.reputation.com\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external\">Reputation<\/a><\/strong><\/h3>\n<p><a href=\"https:\/\/www.reputation.com\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1603\" src=\"https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Reputation-logo.png\" alt=\"Reputation - logo\" width=\"208\" height=\"38\" srcset=\"https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Reputation-logo.png 526w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Reputation-logo-300x55.png 300w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Reputation-logo-180x33.png 180w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Reputation-logo-400x73.png 400w\" sizes=\"(max-width: 208px) 100vw, 208px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\"><strong>Description:\u00a0<\/strong>Reputation is an online reputation management platform for businesses across the healthcare, automotive, property management, hospitality, and retail industries. With Reputation&#8217;s survey, review management, support ticketing, social media messaging, web page optimization, social listening, and prescriptive AI capabilities, businesses can manage and improve their digital, customer, and social experiences. These tools can also help companies to drive in-store traffic, improve local search, boost social engagement, identify insights into competitor performance, and more.<\/p>\n<p style=\"text-align: justify;\"><span data-preserver-spaces=\"true\"><div class=\"box box3\"><\/span>Learn more about leading software solutions with Solutions Review&#8217;s <strong><em><a href=\"https:\/\/solutionsreview.com\/crm\/crm-buyers-guide\/\" target=\"_blank\" rel=\"noopener\">Free CRM Buyer&#8217;s Guide<\/a>.<\/em><\/strong><span data-preserver-spaces=\"true\"><\/div><\/span><\/p>\n<hr \/>\n<h3><strong><a href=\"https:\/\/www.zoho.com\/crm\/crmplus\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external\">Zoho CRM Plus<\/a><\/strong><\/h3>\n<p><a href=\"https:\/\/www.zoho.com\/crm\/crmplus\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1594\" src=\"https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Zoho-CRM-Plus-logo.png\" alt=\"Zoho CRM Plus - logo\" width=\"230\" height=\"35\" srcset=\"https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Zoho-CRM-Plus-logo.png 1338w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Zoho-CRM-Plus-logo-300x46.png 300w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Zoho-CRM-Plus-logo-1024x156.png 1024w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Zoho-CRM-Plus-logo-768x117.png 768w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Zoho-CRM-Plus-logo-800x122.png 800w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Zoho-CRM-Plus-logo-1000x152.png 1000w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Zoho-CRM-Plus-logo-600x91.png 600w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Zoho-CRM-Plus-logo-180x27.png 180w, https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Zoho-CRM-Plus-logo-400x61.png 400w\" sizes=\"(max-width: 230px) 100vw, 230px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\"><strong>Description:<\/strong>\u00a0<span class=\"TextRun SCXW216422071 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW216422071 BCX0\">Zoho is a multinational company specializing in software development, cloud computing, and web-based business tools. It offers products and applications across major business categories, including marketing, sales, customer service, email, human resources, financial, management, business intelligence, and other back-office operations.<\/span><\/span><span class=\"EOP SCXW216422071 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\"> Zoho CRM Plus is a single, integrated customer experience platform that unifies sales, marketing, and customer service teams on a single platform, helping them create personalized experiences for every customer touchpoint.<\/span><\/p>\n<p style=\"text-align: justify;\"><span data-preserver-spaces=\"true\"><div class=\"box box3\"><\/span>Learn more about leading software solutions with Solutions Review&#8217;s <strong><em><a href=\"https:\/\/solutionsreview.com\/crm\/crm-buyers-guide\/\" target=\"_blank\" rel=\"noopener\">Free CRM Buyer&#8217;s Guide<\/a>.<\/em><\/strong><span data-preserver-spaces=\"true\"><\/div><\/span><\/p>\n<hr \/>\n<div class=\"widget\"><div class=\"aside-card\">\t\t\t<div class=\"textwidget\"><p><a class=\"speedbump-3\" href=\"https:\/\/solutionsreview.com\/crm\/crm-buyers-guide\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-1682\" title=\"CRM Buyer's Guide\" src=\"https:\/\/solutionsreview.com\/crm\/files\/2019\/06\/crm-speedbump.jpg\" alt=\"Download Link to CRM Buyer's Guide\" width=\"800\" height=\"225\" \/><\/a><\/p>\n<\/div>\n\t\t<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>The editors at Solutions Review have compiled the following list to spotlight some top-ranked experience management platforms companies should consider implementing into their business. Experience Management Software provides companies with a consolidated suite of tools that cover everything from surveys to employee management, customer service, customer experience (CX) management, market research, product experiences, B2B account [&hellip;]<\/p>\n","protected":false},"author":57,"featured_media":1587,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"footnotes":"","_jetpack_memberships_contains_paid_content":false,"jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false},"version":2}},"categories":[6],"tags":[660,1552,1553,1554,1568,405,1551,1555,1278,1556,1557,1558,1100,402,1559,1560,155],"jetpack_publicize_connections":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>14 of the Best Experience Management Platforms to Consider<\/title>\n<meta name=\"description\" content=\"Start improving your company&#039;s customer, employee, and digital experiences by working with one of these top-rated experience management platforms.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/solutionsreview.com\/crm\/2022\/08\/11\/best-experience-management-platforms-to-consider\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"14 of the Best Experience Management Platforms to Consider\" \/>\n<meta property=\"og:description\" content=\"Start improving your company&#039;s customer, employee, and digital experiences by working with one of these top-rated experience management platforms.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/solutionsreview.com\/crm\/2022\/08\/11\/best-experience-management-platforms-to-consider\/\" \/>\n<meta property=\"og:site_name\" content=\"Solutions Review | CRM\" \/>\n<meta property=\"article:published_time\" content=\"2022-08-11T17:15:01+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-08-12T17:38:06+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Experience-Management-Platforms-to-Consider.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"400\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"William Jepma\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@WorktechReview\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"William Jepma\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"10 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/solutionsreview.com\/crm\/2022\/08\/11\/best-experience-management-platforms-to-consider\/\",\"url\":\"https:\/\/solutionsreview.com\/crm\/2022\/08\/11\/best-experience-management-platforms-to-consider\/\",\"name\":\"14 of the Best Experience Management Platforms to Consider\",\"isPartOf\":{\"@id\":\"https:\/\/solutionsreview.com\/crm\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/solutionsreview.com\/crm\/2022\/08\/11\/best-experience-management-platforms-to-consider\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/solutionsreview.com\/crm\/2022\/08\/11\/best-experience-management-platforms-to-consider\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Experience-Management-Platforms-to-Consider.jpg\",\"datePublished\":\"2022-08-11T17:15:01+00:00\",\"dateModified\":\"2022-08-12T17:38:06+00:00\",\"author\":{\"@id\":\"https:\/\/solutionsreview.com\/crm\/#\/schema\/person\/b7f0c44f1344c174fcf3ca4d617e9976\"},\"description\":\"Start improving your company's customer, employee, and digital experiences by working with one of these top-rated experience management platforms.\",\"breadcrumb\":{\"@id\":\"https:\/\/solutionsreview.com\/crm\/2022\/08\/11\/best-experience-management-platforms-to-consider\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/solutionsreview.com\/crm\/2022\/08\/11\/best-experience-management-platforms-to-consider\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/solutionsreview.com\/crm\/2022\/08\/11\/best-experience-management-platforms-to-consider\/#primaryimage\",\"url\":\"https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Experience-Management-Platforms-to-Consider.jpg\",\"contentUrl\":\"https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Experience-Management-Platforms-to-Consider.jpg\",\"width\":800,\"height\":400,\"caption\":\"Experience Management Platforms to Consider\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/solutionsreview.com\/crm\/2022\/08\/11\/best-experience-management-platforms-to-consider\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/solutionsreview.com\/crm\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"14 of the Best Experience Management Platforms to Consider\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/solutionsreview.com\/crm\/#website\",\"url\":\"https:\/\/solutionsreview.com\/crm\/\",\"name\":\"Solutions Review | CRM\",\"description\":\"CRM News, Best Practices and Buyer&#039;s Guide\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/solutionsreview.com\/crm\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/solutionsreview.com\/crm\/#\/schema\/person\/b7f0c44f1344c174fcf3ca4d617e9976\",\"name\":\"William Jepma\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/solutionsreview.com\/crm\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/solutionsreview.com\/crm\/files\/2023\/08\/William_Jepma_600-1.jpg\",\"contentUrl\":\"https:\/\/solutionsreview.com\/crm\/files\/2023\/08\/William_Jepma_600-1.jpg\",\"caption\":\"William Jepma\"},\"description\":\"William Jepma is an editor and analyst at Solutions Review who aims to keep readers across industries informed and excited about the newest developments in the worktech, marketing, cybersecurity, and broader enterprise technology and AI categories. You can connect with him on LinkedIn or reach him via email at wjepma@solutionsreview.com.\",\"sameAs\":[\"https:\/\/solutionsreview.com\/\",\"https:\/\/www.linkedin.com\/in\/william-jepma\/\",\"https:\/\/x.com\/WorktechReview\"],\"url\":\"https:\/\/solutionsreview.com\/crm\/author\/wjepma\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"14 of the Best Experience Management Platforms to Consider","description":"Start improving your company's customer, employee, and digital experiences by working with one of these top-rated experience management platforms.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/solutionsreview.com\/crm\/2022\/08\/11\/best-experience-management-platforms-to-consider\/","og_locale":"en_US","og_type":"article","og_title":"14 of the Best Experience Management Platforms to Consider","og_description":"Start improving your company's customer, employee, and digital experiences by working with one of these top-rated experience management platforms.","og_url":"https:\/\/solutionsreview.com\/crm\/2022\/08\/11\/best-experience-management-platforms-to-consider\/","og_site_name":"Solutions Review | CRM","article_published_time":"2022-08-11T17:15:01+00:00","article_modified_time":"2022-08-12T17:38:06+00:00","og_image":[{"width":800,"height":400,"url":"https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Experience-Management-Platforms-to-Consider.jpg","type":"image\/jpeg"}],"author":"William Jepma","twitter_card":"summary_large_image","twitter_creator":"@WorktechReview","twitter_misc":{"Written by":"William Jepma","Est. reading time":"10 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/solutionsreview.com\/crm\/2022\/08\/11\/best-experience-management-platforms-to-consider\/","url":"https:\/\/solutionsreview.com\/crm\/2022\/08\/11\/best-experience-management-platforms-to-consider\/","name":"14 of the Best Experience Management Platforms to Consider","isPartOf":{"@id":"https:\/\/solutionsreview.com\/crm\/#website"},"primaryImageOfPage":{"@id":"https:\/\/solutionsreview.com\/crm\/2022\/08\/11\/best-experience-management-platforms-to-consider\/#primaryimage"},"image":{"@id":"https:\/\/solutionsreview.com\/crm\/2022\/08\/11\/best-experience-management-platforms-to-consider\/#primaryimage"},"thumbnailUrl":"https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Experience-Management-Platforms-to-Consider.jpg","datePublished":"2022-08-11T17:15:01+00:00","dateModified":"2022-08-12T17:38:06+00:00","author":{"@id":"https:\/\/solutionsreview.com\/crm\/#\/schema\/person\/b7f0c44f1344c174fcf3ca4d617e9976"},"description":"Start improving your company's customer, employee, and digital experiences by working with one of these top-rated experience management platforms.","breadcrumb":{"@id":"https:\/\/solutionsreview.com\/crm\/2022\/08\/11\/best-experience-management-platforms-to-consider\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/solutionsreview.com\/crm\/2022\/08\/11\/best-experience-management-platforms-to-consider\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/solutionsreview.com\/crm\/2022\/08\/11\/best-experience-management-platforms-to-consider\/#primaryimage","url":"https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Experience-Management-Platforms-to-Consider.jpg","contentUrl":"https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Experience-Management-Platforms-to-Consider.jpg","width":800,"height":400,"caption":"Experience Management Platforms to Consider"},{"@type":"BreadcrumbList","@id":"https:\/\/solutionsreview.com\/crm\/2022\/08\/11\/best-experience-management-platforms-to-consider\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/solutionsreview.com\/crm\/"},{"@type":"ListItem","position":2,"name":"14 of the Best Experience Management Platforms to Consider"}]},{"@type":"WebSite","@id":"https:\/\/solutionsreview.com\/crm\/#website","url":"https:\/\/solutionsreview.com\/crm\/","name":"Solutions Review | CRM","description":"CRM News, Best Practices and Buyer&#039;s Guide","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/solutionsreview.com\/crm\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/solutionsreview.com\/crm\/#\/schema\/person\/b7f0c44f1344c174fcf3ca4d617e9976","name":"William Jepma","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/solutionsreview.com\/crm\/#\/schema\/person\/image\/","url":"https:\/\/solutionsreview.com\/crm\/files\/2023\/08\/William_Jepma_600-1.jpg","contentUrl":"https:\/\/solutionsreview.com\/crm\/files\/2023\/08\/William_Jepma_600-1.jpg","caption":"William Jepma"},"description":"William Jepma is an editor and analyst at Solutions Review who aims to keep readers across industries informed and excited about the newest developments in the worktech, marketing, cybersecurity, and broader enterprise technology and AI categories. You can connect with him on LinkedIn or reach him via email at wjepma@solutionsreview.com.","sameAs":["https:\/\/solutionsreview.com\/","https:\/\/www.linkedin.com\/in\/william-jepma\/","https:\/\/x.com\/WorktechReview"],"url":"https:\/\/solutionsreview.com\/crm\/author\/wjepma\/"}]}},"jetpack_featured_media_url":"https:\/\/solutionsreview.com\/crm\/files\/2022\/08\/Experience-Management-Platforms-to-Consider.jpg","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pajVGf-py","jetpack-related-posts":[],"_links":{"self":[{"href":"https:\/\/solutionsreview.com\/crm\/wp-json\/wp\/v2\/posts\/1584"}],"collection":[{"href":"https:\/\/solutionsreview.com\/crm\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/solutionsreview.com\/crm\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/solutionsreview.com\/crm\/wp-json\/wp\/v2\/users\/57"}],"replies":[{"embeddable":true,"href":"https:\/\/solutionsreview.com\/crm\/wp-json\/wp\/v2\/comments?post=1584"}],"version-history":[{"count":0,"href":"https:\/\/solutionsreview.com\/crm\/wp-json\/wp\/v2\/posts\/1584\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/solutionsreview.com\/crm\/wp-json\/wp\/v2\/media\/1587"}],"wp:attachment":[{"href":"https:\/\/solutionsreview.com\/crm\/wp-json\/wp\/v2\/media?parent=1584"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/solutionsreview.com\/crm\/wp-json\/wp\/v2\/categories?post=1584"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/solutionsreview.com\/crm\/wp-json\/wp\/v2\/tags?post=1584"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}