{"id":3002,"date":"2024-05-22T13:40:11","date_gmt":"2024-05-22T13:40:11","guid":{"rendered":"https:\/\/solutionsreview.com\/crm\/?p=3002"},"modified":"2024-05-24T14:07:51","modified_gmt":"2024-05-24T14:07:51","slug":"what-to-expect-from-the-solutions-spotlight-with-observe-ai-on-june-18th-2023","status":"publish","type":"post","link":"https:\/\/solutionsreview.com\/crm\/2024\/05\/22\/what-to-expect-from-the-solutions-spotlight-with-observe-ai-on-june-18th-2023\/","title":{"rendered":"What to Expect from the Solutions Spotlight with Observe.AI on June 18th, 2023"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium_large wp-image-3008\" src=\"https:\/\/solutionsreview.com\/crm\/files\/2024\/05\/What-to-Expect-from-the-Solutions-Spotlight-with-Observe.AI_-768x384.jpg\" alt=\"Solutions Spotlight with Observe.AI\" width=\"768\" height=\"384\" srcset=\"https:\/\/solutionsreview.com\/crm\/files\/2024\/05\/What-to-Expect-from-the-Solutions-Spotlight-with-Observe.AI_-768x384.jpg 768w, https:\/\/solutionsreview.com\/crm\/files\/2024\/05\/What-to-Expect-from-the-Solutions-Spotlight-with-Observe.AI_-300x150.jpg 300w, https:\/\/solutionsreview.com\/crm\/files\/2024\/05\/What-to-Expect-from-the-Solutions-Spotlight-with-Observe.AI_.jpg 800w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/p>\n<h3><strong>What is a Solutions Spotlight?<\/strong><\/h3>\n<p style=\"text-align: justify;\">Solutions Review\u2019s Solution Spotlights are\u00a0<strong><a href=\"https:\/\/solutionsreview.com\/lead-generation-programs\/\" target=\"_blank\" rel=\"noopener\">exclusive, expert webinar events<\/a><\/strong>\u00a0for industry professionals across the enterprise technology and MarTech fields. Since its first virtual event in June 2020, Solutions Review has expanded its multimedia capabilities in response to the overwhelming demand for these events. Solutions Review\u2019s\u00a0<strong><a href=\"https:\/\/solutionsreview.com\/three-key-aspects-of-a-successful-virtual-event-in-the-post-covid-era\/\" target=\"_blank\" rel=\"noopener\">current menu of online offerings<\/a><\/strong>\u00a0includes the Demo Day, Solution Spotlight, Expert Webinars, and panel discussions. And the best part about the \u201cSpotlight\u201d series? They are\u00a0<em><strong>free<\/strong><\/em>\u00a0to attend!<\/p>\n<h3><strong>Why You Should Attend<\/strong><\/h3>\n<p style=\"text-align: justify;\">Solutions Review is one of the largest communities of IT executives, directors, and decision-makers in enterprise technology marketplaces. Every year, over 10 million people visit Solutions Review\u2019s collection of sites for the latest news, best practices, and insights into solving some of their most complex problems.<\/p>\n<p style=\"text-align: justify;\">With the next Solutions Spotlight event, the team at Solutions Review has partnered with <a href=\"https:\/\/www.linkedin.com\/events\/7199450253870161920\/comments\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external\"><strong>Observe.AI<\/strong><\/a>, a conversation intelligence software for contact centers, to give viewers an Expert Webinar on how generative AI (GenAI) and conversation intelligence can help companies revolutionize their contact center operations. Alongside a product demo for Observe.AI, the webinar will feature a Q&amp;A section with Vache Moroyan, SVP of Product, and Alex Lustig, Senior Solutions Engineer at Observe.AI.<\/p>\n<h3><strong>Speakers<\/strong><\/h3>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.linkedin.com\/in\/vmoroyan\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-3003 alignleft\" src=\"https:\/\/solutionsreview.com\/crm\/files\/2024\/05\/vache-moroyan.jpg\" alt=\"\" width=\"95\" height=\"95\" srcset=\"https:\/\/solutionsreview.com\/crm\/files\/2024\/05\/vache-moroyan.jpg 200w, https:\/\/solutionsreview.com\/crm\/files\/2024\/05\/vache-moroyan-150x150.jpg 150w, https:\/\/solutionsreview.com\/crm\/files\/2024\/05\/vache-moroyan-60x60.jpg 60w\" sizes=\"(max-width: 95px) 100vw, 95px\" \/><\/a><a href=\"https:\/\/www.linkedin.com\/in\/vmoroyan\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external\"><strong>Vache Moroyan<\/strong><\/a> runs Product and Design at Observe.AI. He has over 20 years of experience, primarily in enterprise B2B high-tech start-ups focused on Data, AI, and Machine Learning technologies. He holds a BA from UC Berkeley in Applied Mathematics and an MBA from Santa Clara University.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.linkedin.com\/in\/alex-lustig\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-3006 alignleft\" src=\"https:\/\/solutionsreview.com\/crm\/files\/2024\/05\/Alex-Lustig-headshot.jpg\" alt=\"\" width=\"95\" height=\"95\" srcset=\"https:\/\/solutionsreview.com\/crm\/files\/2024\/05\/Alex-Lustig-headshot.jpg 362w, https:\/\/solutionsreview.com\/crm\/files\/2024\/05\/Alex-Lustig-headshot-300x300.jpg 300w, https:\/\/solutionsreview.com\/crm\/files\/2024\/05\/Alex-Lustig-headshot-150x150.jpg 150w, https:\/\/solutionsreview.com\/crm\/files\/2024\/05\/Alex-Lustig-headshot-60x60.jpg 60w\" sizes=\"(max-width: 95px) 100vw, 95px\" \/><\/a><a href=\"https:\/\/www.linkedin.com\/in\/alex-lustig\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external\"><strong>Alex Lustig<\/strong><\/a> is a senior solution engineer at observe AI. With years of experience at Observe.AI, he has worked with mid-market, enterprise, and strategic clients, and works alongside the Observe.AI eyes channel and partnership team. He approaches the role with a customer-first and empathetic mindset to ensure the best possible experience for each client.<\/p>\n<h3><strong>About Observe.AI<\/strong><\/h3>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.observe.ai\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-3007 alignleft\" src=\"https:\/\/solutionsreview.com\/crm\/files\/2024\/05\/Observe.AI_.png\" alt=\"\" width=\"100\" height=\"100\" srcset=\"https:\/\/solutionsreview.com\/crm\/files\/2024\/05\/Observe.AI_.png 600w, https:\/\/solutionsreview.com\/crm\/files\/2024\/05\/Observe.AI_-300x300.png 300w, https:\/\/solutionsreview.com\/crm\/files\/2024\/05\/Observe.AI_-150x150.png 150w, https:\/\/solutionsreview.com\/crm\/files\/2024\/05\/Observe.AI_-60x60.png 60w\" sizes=\"(max-width: 100px) 100vw, 100px\" \/><\/a>Observe.AI is a conversation intelligence software for contact centers. Built on a thirty-billion parameter content center large language model (LLM) and an accurate Generative AI engine, Observe.AI is designed to help companies extract valuable insights from customer interactions and use them to maximize frontline team performance, drive better business outcomes, maximize sales, support customer retention, and maintain compliance.<\/p>\n<h3><strong>FAQ<\/strong><\/h3>\n<ul>\n<li><strong>What:\u00a0<\/strong>Revolutionizing Contact Centers with GenAI Conversation Intelligence<\/li>\n<li><strong>When:<\/strong> Tuesday, June 18th, 2023, at 12:00 PM Eastern Time<\/li>\n<li><strong>Where:<\/strong>\u00a0Zoom meeting (see\u00a0<span style=\"text-decoration: underline;\"><strong><a class=\"external\" href=\"https:\/\/us06web.zoom.us\/webinar\/register\/3417164701963\/WN_TpxZ95y2Qy2flYj7ID-Xqw#\/registration\" target=\"_blank\" rel=\"noopener nofollow\">registration page<\/a><\/strong><\/span> for more details), <a href=\"https:\/\/www.linkedin.com\/events\/7199450253870161920\/comments\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external\"><strong>LinkedIn<\/strong><\/a>, and<strong> <a href=\"https:\/\/insightjam.com\/posts\/57452541?utm_source=manual\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external\">Insight Jam<\/a>.<\/strong><\/li>\n<\/ul>\n<h3 style=\"text-align: center;\"><span style=\"text-decoration: underline;\"><span style=\"color: #ff0000;\"><a class=\"external\" style=\"color: #ff0000;\" href=\"https:\/\/us06web.zoom.us\/webinar\/register\/3417164701963\/WN_TpxZ95y2Qy2flYj7ID-Xqw#\/registration\" target=\"_blank\" rel=\"noopener nofollow\"><strong>Register for the Solutions Spotlight with Observe.AI for FREE<\/strong><\/a><\/span><\/span><\/h3>\n","protected":false},"excerpt":{"rendered":"<p>What is a Solutions Spotlight? Solutions Review\u2019s Solution Spotlights are\u00a0exclusive, expert webinar events\u00a0for industry professionals across the enterprise technology and MarTech fields. Since its first virtual event in June 2020, Solutions Review has expanded its multimedia capabilities in response to the overwhelming demand for these events. Solutions Review\u2019s\u00a0current menu of online offerings\u00a0includes the Demo Day, [&hellip;]<\/p>\n","protected":false},"author":57,"featured_media":3008,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"footnotes":"","_jetpack_memberships_contains_paid_content":false,"jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false},"version":2}},"categories":[1365,208],"tags":[2457,2456,2397,2458],"jetpack_publicize_connections":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What to Expect from the Solutions Spotlight with Observe.AI on June 18th, 2023<\/title>\n<meta name=\"description\" content=\"Learn more about the upcoming Solutions Spotlight with Observe.AI with this quick summary of the event, how to register, and more!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/solutionsreview.com\/crm\/2024\/05\/22\/what-to-expect-from-the-solutions-spotlight-with-observe-ai-on-june-18th-2023\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What to Expect from the Solutions Spotlight with Observe.AI on June 18th, 2023\" \/>\n<meta property=\"og:description\" content=\"Learn more about the upcoming Solutions Spotlight with Observe.AI with this quick summary of the event, how to register, and more!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/solutionsreview.com\/crm\/2024\/05\/22\/what-to-expect-from-the-solutions-spotlight-with-observe-ai-on-june-18th-2023\/\" \/>\n<meta property=\"og:site_name\" content=\"Top CRM and Customer Relationship Management, Vendors, Companies, &amp; 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