{"id":448,"date":"2020-02-07T21:07:29","date_gmt":"2020-02-07T21:07:29","guid":{"rendered":"https:\/\/solutionsreview.com\/crm\/?p=448"},"modified":"2020-02-07T21:07:29","modified_gmt":"2020-02-07T21:07:29","slug":"brekeke-pbx-unveils-new-integration-with-zoho-crm","status":"publish","type":"post","link":"https:\/\/solutionsreview.com\/crm\/2020\/02\/07\/brekeke-pbx-unveils-new-integration-with-zoho-crm\/","title":{"rendered":"Brekeke PBX Unveils New Integration With Zoho CRM"},"content":{"rendered":"<p style=\"text-align: justify\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-450 size-full\" title=\"Brekeke PBX Unveils New Integration With Zoho CRM\" src=\"https:\/\/solutionsreview.com\/crm\/files\/2020\/02\/h27JU8TdxSLl.jpg\" alt=\"Brekeke PBX Unveils New Integration With Zoho CRM\" width=\"800\" height=\"400\" srcset=\"https:\/\/solutionsreview.com\/crm\/files\/2020\/02\/h27JU8TdxSLl.jpg 800w, https:\/\/solutionsreview.com\/crm\/files\/2020\/02\/h27JU8TdxSLl-300x150.jpg 300w, https:\/\/solutionsreview.com\/crm\/files\/2020\/02\/h27JU8TdxSLl-768x384.jpg 768w, https:\/\/solutionsreview.com\/crm\/files\/2020\/02\/h27JU8TdxSLl-540x270.jpg 540w, https:\/\/solutionsreview.com\/crm\/files\/2020\/02\/h27JU8TdxSLl-162x81.jpg 162w, https:\/\/solutionsreview.com\/crm\/files\/2020\/02\/h27JU8TdxSLl-360x180.jpg 360w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p style=\"text-align: justify\">Brekeke Software <a href=\"https:\/\/www.brekeke.com\/press\/crm_zoho_pbx-integration.php\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"external\">has recently announced<\/a> the integration of Brekeke PBX with Zoho CRM. This integration will allow telephony services built with Brekeke PBX to easily connect with Zoho CRM. This decision will particularly benefit businesses that rely heavily on telephony for customer support, as well as businesses that use it internally and to boost company productivity.<\/p>\n<p style=\"text-align: justify\"><div class=\"box box3\">Our <a href=\"https:\/\/solutionsreview.com\/crm\/crm-buyers-guide\/\" target=\"_blank\" rel=\"noopener noreferrer\"><em>2020 CRM Buyer&#8217;s Guide<\/em><\/a> helps you evaluate the best solution for your use case and features profiles of the leading providers, as well as a category overview of the marketplace.<\/div><\/p>\n<p style=\"text-align: justify\">Zoho CRM offers a wide variety of tools to help organizations improve their selling capabilities. Core features include sales automation, marketing automation, pipeline management, multichannel management, artificial intelligence, and more. With Zoho marketing automation, users can observe the activity of their audience on native or outside web apps. Get a bird\u2019s eye view of ROI and budget distributions, and manage your presence across a variety of channels and social platforms.<\/p>\n<p style=\"text-align: justify\">The Zoho CRM and Brekeke PBX integration will offer the following features:<\/p>\n<ul style=\"text-align: justify\">\n<li><strong>True Multi-Tenancy: <\/strong>Brekeke PBX offers true multi-tenant capabilities, which allow service providers to work with multiple Zoho CRM organization accounts on a single server<\/li>\n<li><strong>WebSocket API:\u00a0<\/strong>Developers can create companion applications for Brekeke PBX with JavaScript or any major programming languages with easy-to-use APIs.<\/li>\n<li><strong>WebRTC Ready:\u00a0<\/strong>Users can receive incoming audio\/video calls on the WebRTC client connected with Zoho CRM. Site visitors can contact agents from their web browsers, eliminating the need to install any external applications or tools.<\/li>\n<\/ul>\n<p style=\"text-align: justify\">\u201cFrom the first call, a customer expects a personalized experience. While Zoho CRM helps businesses abstract contextual information for an engagement, Brekeke PBX facilitates that conversation to deliver seamless customer experiences,\u201d says Anand Nergunam, VP Revenue Growth at Zoho. \u201cThe integration will enable contextual engagement via web chat and video calls on our customers\u2019 websites.\u201d<\/p>\n<hr \/>\n<div class=\"widget\"><div class=\"aside-card\">\t\t\t<div class=\"textwidget\"><p><a class=\"speedbump-3\" href=\"https:\/\/solutionsreview.com\/crm\/crm-buyers-guide\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-1682\" title=\"CRM Buyer's Guide\" src=\"https:\/\/solutionsreview.com\/crm\/files\/2019\/06\/crm-speedbump.jpg\" alt=\"Download Link to CRM Buyer's Guide\" width=\"800\" height=\"225\" \/><\/a><\/p>\n<\/div>\n\t\t<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Brekeke Software has recently announced the integration of Brekeke PBX with Zoho CRM. This integration will allow telephony services built with Brekeke PBX to easily connect with Zoho CRM. This decision will particularly benefit businesses that rely heavily on telephony for customer support, as well as businesses that use it internally and to boost company [&hellip;]<\/p>\n","protected":false},"author":47,"featured_media":450,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"footnotes":"","_jetpack_memberships_contains_paid_content":false,"jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false},"version":2}},"categories":[4,5],"tags":[171,167],"jetpack_publicize_connections":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Brekeke PBX Unveils New Integration With Zoho CRM<\/title>\n<meta name=\"description\" content=\"Brekeke Software has recently announced the integration of Brekeke PBX with Zoho CRM, allowing easy acces to telephony services built with Brekeke PBX.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/solutionsreview.com\/crm\/2020\/02\/07\/brekeke-pbx-unveils-new-integration-with-zoho-crm\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Brekeke PBX Unveils New Integration With Zoho CRM\" \/>\n<meta property=\"og:description\" content=\"Brekeke Software has recently announced the integration of Brekeke PBX with Zoho CRM, allowing easy acces to telephony services built with Brekeke PBX.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/solutionsreview.com\/crm\/2020\/02\/07\/brekeke-pbx-unveils-new-integration-with-zoho-crm\/\" \/>\n<meta property=\"og:site_name\" content=\"Top CRM and Customer Relationship Management, Vendors, Companies, &amp; 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