{"id":4090,"date":"2019-10-18T16:31:43","date_gmt":"2019-10-18T20:31:43","guid":{"rendered":"https:\/\/solutionsreview.com\/endpoint-security\/?p=4090"},"modified":"2019-10-18T16:31:43","modified_gmt":"2019-10-18T20:31:43","slug":"the-secret-to-great-incident-response-is-employee-training","status":"publish","type":"post","link":"https:\/\/solutionsreview.com\/endpoint-security\/the-secret-to-great-incident-response-is-employee-training\/","title":{"rendered":"The Secret to Great Incident Response is Employee Training"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-1176\" src=\"https:\/\/solutionsreview.com\/endpoint-security\/files\/2018\/03\/endpoint-protection-lock-mod.jpg\" alt=\"The Secret to Great Incident Response is Employee Training\" width=\"800\" height=\"400\" srcset=\"https:\/\/solutionsreview.com\/endpoint-security\/files\/2018\/03\/endpoint-protection-lock-mod.jpg 800w, https:\/\/solutionsreview.com\/endpoint-security\/files\/2018\/03\/endpoint-protection-lock-mod-300x150.jpg 300w, https:\/\/solutionsreview.com\/endpoint-security\/files\/2018\/03\/endpoint-protection-lock-mod-768x384.jpg 768w, https:\/\/solutionsreview.com\/endpoint-security\/files\/2018\/03\/endpoint-protection-lock-mod-540x270.jpg 540w, https:\/\/solutionsreview.com\/endpoint-security\/files\/2018\/03\/endpoint-protection-lock-mod-162x81.jpg 162w, https:\/\/solutionsreview.com\/endpoint-security\/files\/2018\/03\/endpoint-protection-lock-mod-360x180.jpg 360w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p style=\"text-align: justify\"><span style=\"font-weight: 400\">Having a next-generation <a href=\"https:\/\/solutionsreview.com\/endpoint-security\/free-endpoint-protection-buyers-guide\/\" target=\"_blank\" rel=\"noopener noreferrer\">endpoint security<\/a> solution can help insulate your enterprise from malware. But what happens when malware or a threat actor penetrates your network? That\u2019s where incident response steps in&#8230;and surprisingly, employee training.\u00a0<\/span><\/p>\n<p style=\"text-align: justify\"><span style=\"font-weight: 400\">Incident Response refers to the cybersecurity processes that trigger when your IT security team detects a threat. Ideally, your incident response establishes clear lines of communication from your IT department to your employees. For example, your employees should know who to alert if they suspect a cyber attack. Conversely, your IT team should understand how to convey messages of alerts and all-clears to your employees.\u00a0<\/span><\/p>\n<p style=\"text-align: justify\"><span style=\"font-weight: 400\"><div class=\"widget\"><div class=\"aside-card\">\t\t\t<div class=\"textwidget\"><p><a class=\"#\" href=\"https:\/\/solutionsreview.com\/endpoint-security\/free-endpoint-protection-buyers-guide\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-1682\" src=\"https:\/\/solutionsreview.com\/endpoint-security\/files\/2019\/01\/endpoint-security-speedbump-cta.jpg\" alt=\"Download Link to Endpoint Security Buyer's Guide\" width=\"800\" height=\"225\" \/><\/a><\/p>\n<\/div>\n\t\t<\/div><\/div><\/span><\/p>\n<p style=\"text-align: justify\"><span style=\"font-weight: 400\">Moreover, incident response outlines the chains of communication within your incident response team and other relevant departments (like legal). In other words, incident response prepares for the worst by streamlining communications and establishing roles; therefore, it mitigates damage and reduces dwell time.\u00a0<\/span><\/p>\n<p style=\"text-align: justify\"><span style=\"font-weight: 400\">But the keyword here is \u201cprepares\u201d<\/span><\/p>\n<h3 style=\"text-align: justify\"><b>Why Incident Response Needs Employee Training\u00a0<\/b><\/h3>\n<p style=\"text-align: justify\"><span style=\"font-weight: 400\">Imagine trying to perform a task you barely understood, and for which your job could depend. Imagine for a moment those feelings of desperation as you try to put together half-remembered instructions as the clock ticks down.\u00a0<\/span><\/p>\n<p style=\"text-align: justify\"><span style=\"font-weight: 400\">Hopefully, you don\u2019t have to experience that with your incident response with employee training. If you don\u2019t train them to follow the process consistently, then you might as well have done nothing at all. Instead, you should train your entire enterprise in your incident response on a regular basis. In fact, you may want to consider monthly training sessions, which you can conduct in the same manner as fire drills.\u00a0<\/span><\/p>\n<p style=\"text-align: justify\"><span style=\"font-weight: 400\">Regular training ensures employees know to stay calm and communicate in full during security events. Moreover, these regular training sessions allow you to evaluate your incident response in detail. Are there potential faults you need to redress? This knowledge proves essential in finding and closing vulnerabilities before they affect your threat mitigation.<\/span><\/p>\n<p style=\"text-align: justify\"><span style=\"font-weight: 400\">But even with all this preparation, don\u2019t forget to use next-generation <a href=\"https:\/\/solutionsreview.com\/endpoint-security\/free-endpoint-protection-buyers-guide\/\" target=\"_blank\" rel=\"noopener noreferrer\">endpoint security<\/a> to support your enterprise!<\/span><\/p>\n<p style=\"text-align: justify\"><span style=\"font-weight: 400\"><div class=\"widget\"><div class=\"aside-card\">\t\t\t<div class=\"textwidget\"><p><a class=\"#\" href=\"https:\/\/solutionsreview.com\/endpoint-security\/free-endpoint-protection-buyers-guide\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-1682\" src=\"https:\/\/solutionsreview.com\/endpoint-security\/files\/2019\/01\/endpoint-security-speedbump-cta.jpg\" alt=\"Download Link to Endpoint Security Buyer's Guide\" width=\"800\" height=\"225\" \/><\/a><\/p>\n<\/div>\n\t\t<\/div><\/div>\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Having a next-generation endpoint security solution can help insulate your enterprise from malware. But what happens when malware or a threat actor penetrates your network? That\u2019s where incident response steps in&#8230;and surprisingly, employee training.\u00a0 Incident Response refers to the cybersecurity processes that trigger when your IT security team detects a threat. Ideally, your incident response [&hellip;]<\/p>\n","protected":false},"author":41,"featured_media":1176,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[1,335],"tags":[75,1103,22,13,40,1102,92,84],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Secret to Great Incident Response is Employee Training<\/title>\n<meta name=\"description\" content=\"What happens when malware or a threat actor penetrates your network? 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That\u2019s where incident response steps in...and surprisingly, employee training.\u00a0\" \/>\n<meta property=\"og:url\" content=\"https:\/\/solutionsreview.com\/endpoint-security\/the-secret-to-great-incident-response-is-employee-training\/\" \/>\n<meta property=\"og:site_name\" content=\"Best Endpoint Protection Security (EPP) Tools, Software, Solutions &amp; Vendors\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/solutionsreview\" \/>\n<meta property=\"article:published_time\" content=\"2019-10-18T20:31:43+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/solutionsreview.com\/endpoint-security\/files\/2018\/03\/endpoint-protection-lock-mod.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"400\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Ben Canner\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@InfoSec_Review\" \/>\n<meta name=\"twitter:site\" content=\"@InfoSec_Review\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Ben Canner\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/solutionsreview.com\/endpoint-security\/the-secret-to-great-incident-response-is-employee-training\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/solutionsreview.com\/endpoint-security\/the-secret-to-great-incident-response-is-employee-training\/\"},\"author\":{\"name\":\"Ben Canner\",\"@id\":\"https:\/\/solutionsreview.com\/endpoint-security\/#\/schema\/person\/357f925262827fcf840b4341920a1541\"},\"headline\":\"The Secret to Great Incident Response is Employee Training\",\"datePublished\":\"2019-10-18T20:31:43+00:00\",\"dateModified\":\"2019-10-18T20:31:43+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/solutionsreview.com\/endpoint-security\/the-secret-to-great-incident-response-is-employee-training\/\"},\"wordCount\":351,\"publisher\":{\"@id\":\"https:\/\/solutionsreview.com\/endpoint-security\/#organization\"},\"image\":{\"@id\":\"https:\/\/solutionsreview.com\/endpoint-security\/the-secret-to-great-incident-response-is-employee-training\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/solutionsreview.com\/endpoint-security\/files\/2018\/03\/endpoint-protection-lock-mod.jpg\",\"keywords\":[\"Cybersecurity\",\"Employee Training\",\"Endpoint Protection\",\"Endpoint Security\",\"EPP\",\"Incident Response\",\"News\",\"Security\"],\"articleSection\":[\"Endpoint Security News\",\"Featured\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/solutionsreview.com\/endpoint-security\/the-secret-to-great-incident-response-is-employee-training\/\",\"url\":\"https:\/\/solutionsreview.com\/endpoint-security\/the-secret-to-great-incident-response-is-employee-training\/\",\"name\":\"The Secret to Great Incident Response is Employee Training\",\"isPartOf\":{\"@id\":\"https:\/\/solutionsreview.com\/endpoint-security\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/solutionsreview.com\/endpoint-security\/the-secret-to-great-incident-response-is-employee-training\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/solutionsreview.com\/endpoint-security\/the-secret-to-great-incident-response-is-employee-training\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/solutionsreview.com\/endpoint-security\/files\/2018\/03\/endpoint-protection-lock-mod.jpg\",\"datePublished\":\"2019-10-18T20:31:43+00:00\",\"dateModified\":\"2019-10-18T20:31:43+00:00\",\"description\":\"What happens when malware or a threat actor penetrates your network? 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