Top Worktech News From the Week of October 16th: Updates from IFS, Mitel, ActivTrak, and More

The editors at Solutions Review have curated this list of the most noteworthy Worktech news from the week of October 16th. This round-up covers announcements and updates from IFS, Mitel, ActivTrak, and more.

Keeping tabs on the most relevant ERP and BPM news can be time-consuming. As a result, our editorial team aims to summarize some of the week’s top headlines in the enterprise technology marketplace. The Solutions Review editors will compile a weekly round-up of vendor product news, mergers and acquisitions, venture capital funding, talent acquisition, and other noteworthy WorkTech information. With that in mind, here is some of the top WorkTech news for October 16th.

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Top WorkTech News From the Week of October 16th, 2026

ActivTrak Announces an MCP to Bring Work Intelligence Into Enterprise AI

ActivTrak, a work intelligence company for the AI era, has announced ActivTrak MCP. The new capability is s built on Model Context Protocol and combines ActivTrak’s behavioral work data with CRM, HRIS, ticketing, and other connected business datasets. That combination will help teams understand what’s driving outcomes and equip them with the insights needed to inform their staffing, technology investment, and operational decisions.

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Centrical Launches Its Workforce Orchestration System

Centrical, a Workforce Orchestration System for the hybrid frontline, has officially launched its signature solution. With its Workforce Orchestration System, Centrical can help companies close the gap between strategy and execution by directly linking their business goals to the people and AI agents responsible for delivering them. The system is powered by the Frontline Codex, which creates a “living context” for how a business works by bringing together data around roles, skills, KPIs, policies, and operational requirements.

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Fleet Reveals a Suite of New AI Governance Capabilities

Fleet Device Management, an AI device management platform for IT and security teams, has detailed its new AI governance capabilities, which aim to give organizations additional visibility and control over the number of AI tools running across employee devices. The new and upcoming tools include AI usage and spending tracking, AI inventory management, deeper context for AI sessions, integrated governance, auditable controls, and open-source transparency.

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IFS Debuts the IFS Intelligence Solution

IFS, a global provider of Industrial AI software, has launched IFS Intelligence, a new product that collects data from across an industrial operation—including its assets, work orders, schedules, and history—and uses it to understand how the operation runs. Mark Moffat, CEO of IFS, explains how IFS Intelligence brings data together so “People can ask a question, take action, or hand a task to a digital worker, all within the rules, permissions and approvals that govern their business.”

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Mitel Unveils the Mitel Workforce Experience

Mitel, a global business communications company, has unveiled the Mitel Workforce Experience (Mitel WX), a new core communications app framework. Purpose-built on the company’s integrated hybrid platform, Mitel WX deploys embedded workflows that use AI to streamline requests and automate repetitive steps, saving time. The offering will become available in Q4 2026 through Mitel and its global partner network

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NinjaOne Launches Katana AI and the NinjaOne MCP Server

NinjaOne, a Unified IT Operations Platform, has announced Katana AI, an agentic AI technician designed to support and elevate IT workers. The company also debuted the NinjaOne MCP server, an agentic orchestration connector that extends the platform’s governed access to the AI tools their teams are already using. Together, these new offerings can provide organizations with a single orchestration point and governance model for every AI agent that connects through NinjaOne MCP.

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UKG Outlines Its Vision to Bridge the Gap Between AI Ambition and Workforce Realities

UKG, an AI-first Workforce Operating Platform for HR, payroll, and workforce management, has shared details on its vision to help organizations close the gap between enterprise AI ambition and workforce reality. The company’s strategy builds on the three foundational layers of UKG’s Workforce Operating Platform: Workforce Experience, Intelligence, and AI. Together, these approaches will help UKG meet people where work begins while ensuring actions are connected to the platform enterprises rely on.

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Expert Insights Section

Watch this space each week as our editors will share upcoming events, new thought leadership, and the best resources from Insight Jam, Solutions Review’s enterprise tech community for business software pros. The goal? To help you gain a forward-thinking analysis and remain on-trend through expert advice, best practices, trends, predictions, and vendor-neutral software evaluation tools.

How to Use Human Skills & Skillspotting to Create an AI-Ready Workforce

Tigran Sloyan, co-founder and CEO of CodeSignal, shares insights on how to leverage human skills and skill spotting to build AI readiness. He says, “The question isn’t whether expertise still matters. It definitely does. The real questions are how people will develop expertise faster, and how employers will recognize those skills once they have them.”

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Why Retail Brands Should Prioritize Full-Solution Automation in an HCM and Payroll Platform

The Solutions Review editors are examining why it’s more important than ever for retail brands to find an HCM and payroll provider that can deliver full-solution automation. In the latest article, William Jepma explains how “Recruiting, onboarding, scheduling, time and attendance, benefits, expenses, compliance, and payroll should operate as connected parts of a single system rather than as separate applications requiring constant reconciliation.”

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For consideration in future news round-ups, send your announcements to wjepma@solutionsreview.com.