There are many challenges that come with customizing an Enterprise Resource Planning (ERP) system, especially when it comes time for upgrades. Enterprises are aware of this, but what they might not be aware of is the fact that intelligent Business Process Management Software (iBPMS) can help connect their ERP systems to other, already existing enterprise software. This creates temporary applications that minimize the need for extensive ERP customization and helps to save a few extra bucks from the company budget.
iBPM software takes an already great BPM tool and enriches it with additional technologies like Artificial Intelligence (AI) and cloud capabilities. These intelligent platforms have embedded processes like message-oriented middleware, IoT (Internet of Things) integration, AI, business activity monitoring, and more. This continuous shift by vendors from solid, concrete systems to more modularized and flexible ERP platforms has created an opportunity for organizations to overlay iBPMS on top of existing ERP solutions.
According to Mathias Kirchmer, managing director and co-CEO of Philadelphia-based consultancy BPM-D, ERP vendors are are beginning to view their applications as platforms that can be built upon, and as result, enabling other tools to manage processes, which opens up an entire new world of opportunities for enterprises.
“This is an opportunity to introduce a more intelligent way of managing processes, organizing the way you submit a procurement request or organize maintenance,” Kirchmer said.
BPM software enables businesses to design, implement, execute, monitor and optimize important business processes. By doing so, companies can efficiently organize and analyze data in order to automate business operations to save time and improve overall business productivity. iBPM software goes beyond this by helping organizations better adjust to changing market trends and customer demands.
Principal Analyst at Forrester Research Clay Richardson notes that the added analytics capabilities of iBPM software guide the actions of the worker step-by-step as the worker enters data throughout the process. Christine Parizo, freelance writer specializing in business and technology, argues that one of the advantages of using iBPM to solve these business processes instead of coding them into the ERP system, is the emerging trend in iBPMS to turn into a low-code environment.
Low-code eliminates the need for expensive development teams and/or professional programmers. This is where organizations are saving massive amounts of money. Here are some more reasons why low-code BPM platforms are the way of the future.
“This is something these applications have taken very seriously as digital transformation has become more of a standard,” said Matthew Tharp, chief evangelist at Bpm’online, a vendor of BPM software for CRM.
iBPM in simple terms, helps businesses plan and automate their complex business processes by building a dynamic technology environment based on value-added knowledge work. Furthermore, iBPM software can:
help control quote creation and management in the Customer Relationship Management (CRM) system
automate routine decision making by providing real-time analytics
integrate product inventory data from the ERP solution
bridge the gaps between systems
adds a layer of functionality (like creating a different view of the customer) by pulling in data
iBPMS and ERP Together
Both technologies focus on driving efficiency and innovation within an organization, so it would only make sense to utilize them together. Where ERP software provides end-to-end visibility and collaboration, BPM enables organizations to continuously improve business processes. When enterprises overlap their ERP systems with iBPMS, Parizo suggests that they keep the applications relatively modularized to make maintenance easier.
As with many other IT projects, overlaying iBPMS on top of ERP systems isn’t so much about the technology – but about using the technology to solve a business problem, and ultimately making things easier for the end user.
Looking for more information about ERP systems? Download our free buyers guide, where you can find the top ERP software vendors, snippets about their highest ranking ERP solutions and products, plus the top 10 questions and tips to ask yourself and software vendor before purchasing!
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