OpenGov Releases Permitting Suite and Online Citizen Services

Source: OpenGov

OpenGov has recently announced the launch of its integrated Permitting, Licensing, and Code Enforcement Suite (PLC). This is the third major software suite that the vendor has announced, since its initial launch of OpenGov Financials back in late April. The PLC Suite fully automates intake and internal approval processes for all permits, business licenses, inspections, fee calculations, online payments, digital forms, and electronic signatures.

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OpenGov provides our nation’s local and state governments with modern cloud financial software to help power more effective and accountable government. Built exclusively for the unique budgeting, financial, and community development needs of the public sector, OpenGov solutions help more than 1,000 customers plan effectively, increase efficiency, and improve engagement through better collaboration and transparency.

The PLC Suite brings users the following enhancements, as well as much more:

• New service areas. Building on the unique strength of the suite’s workflow engine, agencies can manage approvals for a growing list of service areas including alcohol licensing, short-term rental registration, community grants (CDBG), special event permitting, and cannabis regulations.
• New integrations. A new and seamless integration with OpenGov’s award-winning Reporting & Transparency platform. New native integrations, including ePlan review, onsite payment terminals, and Laserfiche for document management, help connect and streamline every part of the workflow, approvals, and payment process.
• Next-generation reporting.  Provide better data consistency and more precise reporting options, empowering strategic decision-makers with a whole new level of visibility into their data. This includes reports for permits issued and fees paid by permit type in monthly or annual department reports and the ability to easily reconcile daily transactions with fees paid by GL account or permit type.
• OpenGov GL integration and Utility Billing service –  OpenGov’s PLC suite can integrate to any general ledger, and now comes with native integration to OpenGov Financials. OpenGov also offers a comprehensive Utility Billing offering for running multiple government utility services  like Sewer, Water, Trash and Electricity.

“Especially during times of crisis, community members expect a user-friendly way to access services online, and government staff members want solutions that meet those expectations,” says Zac Bookman, CEO of OpenGov. “It’s gratifying to see governments evaluate the technology landscape and opt for OpenGov’s modern software over outdated, legacy systems.  We are investing massively in R&D, because leveraging cloud technology to help navigate these unprecedented times in innovative ways — reopening planning and inspection departments, issuing outdoor dining permits, small business loan processing, CARES Act grants management, virtual inspections, and new business licenses — has become a necessity for our nation’s cities, counties, and state agencies.”

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