Top Worktech News From the Week of April 24th: Updates from Sage, Agiloft, Certinia, and More
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By
William Jepma
, Writer, Editor, and Analyst at Solutions Review - ERP News, News,
The editors at Solutions Review have curated this list of the most noteworthy Worktech news from the week of April 24th. This round-up covers announcements and updates from Sage, Agiloft, Certinia, and more.
Keeping tabs on the most relevant ERP and BPM news can be time-consuming. As a result, our editorial team aims to summarize the top headlines of the week in the enterprise technology marketplace. The Solutions Review editors will compile a weekly round-up of vendor product news, mergers and acquisitions, venture capital funding, talent acquisition, and other noteworthy WorkTech information. With that in mind, here is some of the top WorkTech news for April 24th.
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Top WorkTech News From the Week of April 24th, 2026
Agiloft Announces a Contract AI Platform
Agiloft, a global provider of data-first contract lifecycle management (CLM), has announced Agiloft Astra, a contracts-centric AI platform built for legal, procurement, sales, and finance. With this platform, teams can turn contract data into actionable decisions and unlock the full business value of their contracts. For example, Astra’s agentic AI capabilities and expert-authored playbooks empower users to transform contract data into structured, actionable analyses that reduce risk, strengthen compliance, prevent revenue leakage, and accelerate decisions across the business.
Backbase Debuts an AI-Native Banking OS
Backbase, a solutions provider for banking operations, has launched its AI-native Banking OS. Included in the Banking OS is Unified Frontline, an operating model for AI-native financial institutions that enables customers, employees, and AI agents to collaborate as one across digital channels, front office, and operations. Banking OS’s operating system expands on Backbase’s architecture with three new layers—The Intelligence Layer, The Semantic Layer, and The Authority Layer—that turn it into an AI-native operating system for banks.
Certinia Details Its Spring 2026 Product Release
Certinia, a global provider of AI-powered Professional Services Automation (PSA), has announced its Spring 2026 release, headlined by a Services Forecasting solution to help services organizations move away from reactive reporting and toward real-time margin management. The Services Forecasting solution aims to eliminate shadow forecasting, bring revenue and cost into a single, auditable view on the Salesforce platform, and give Veda’s financial governance layer the sharpest possible signal to act on. Services Forecasting is available now as part of the Certinia Spring 2026 release.
ECI Software Solutions Details the ECI Ambassador Community
ECI Software Solutions—an AI-powered, cloud-based business management software and services provider—has announced the ECI Ambassador Community, a network of “forward-thinking professionals dedicated to excellence, leadership, and driving industry evolution.” Specifically, this new community will serve as a platform for professional growth, offering members exclusive training, early access to products, and promotional opportunities across ECI’s channels. The Ambassador Community will include professionals across the U.S. and Canada in manufacturing, building, and construction industries, with further roll-out planned for later this year across field service and distribution.
IP Fabric Launches a Model Context Protocol Server
IP Fabric, a network digital twin platform, has launched a new Model Context Protocol (MCP) server built to eliminate barriers to enterprise AIOps adoption. The MCP server is enabled directly from the IP Fabric appliance UI to securely deliver IP Fabric’s holistic understanding of the entire network and cloud estate to AIOps and other automation initiatives in a governed manner. Pavel Bykov, CEO of IP Fabric, says, “Enterprises are racing toward network automation, only to question if they can trust AI to deliver an outcome that won’t inadvertently damage digital business. We built our MCP server to solve that problem at enterprise scale.”
Nutrient Introduces a Workflow Automation Platform
Nutrient, a document intelligence company for modern businesses, has announced significant advancements for its Workflow automation platform that will enable enterprises to expand how they design, execute, and govern document-heavy processes. The Nutrient Workflow solution is designed around four core principles: document-centric expertise, compliance with confidence, a flexible and scalable design, and agentic AI. Together, these capabilities aim to help enterprises move beyond fragmented automation and create smarter, repeatable, and standardized systems for document-driven work.
People.ai Rebrands to Backstory
People.ai, an AI answers platform for sales teams, has announced it is changing its name to Backstory. The rebrand signals the company’s strategic shift from data and analytics toward delivering actionable answers to the questions revenue leaders are asking. Jason Ambrose, CEO of Backstory, says, “Our belief is simple: people should work with people, and AI should do the rest. With more than a decade of training our AI on billions of real sales interactions, we’ve built the foundation to finally deliver on that promise. Backstory is the name for what happens when you stop asking sellers to explain their deals and start giving them the answers they need to close them.”
Sage and PwC Announce a New Delivery Model for Sage Intacct Implementation
Sage, an accounting, financial, HR, and payroll technology provider for small and mid-sized businesses, in partnership with PwC, has announced a new, agentic AI-powered delivery model for Sage Intacct implementation to help finance teams go live faster and with greater confidence. The collaboration will combine Sage’s financial management platform with PwC’s delivery expertise and a more automated, repeatable model. This will allow teams to reduce manual effort across design, configuration, and testing, enabling them to improve consistency from day one.
Sage Expands the Capabilities of Sage Intacct Advisory
Sage has announced several AI-powered capabilities in Sage Intacct Advisory, the latest evolution of the Sage Intacct Accountants Program. The upgrade extends Sage Intacct with a structured, service-led approach that uses AI-powered workflows alongside industry-specific templates and tools to streamline client onboarding and delivery. Firms can utilize these capabilities to manage multiple client environments more consistently, reduce manual effort, help accounting firms expand their advisory services, and better support growing businesses.
Sage Unveils a Human Capital Management Solution
Sage has also announced Sage HCM, a new human capital management solution for mid-market organizations in North America. Integrated with the Sage Intacct suite, Sage HCM can connect HR, payroll, and workforce data with financial management to provide organizations with clearer visibility and control over workforce costs. The Sage HCM is launching with the HCM Agent, an AI agent dedicated to HR and payroll workflows. This will help businesses streamline tasks like payroll preparation, validation, and reconciliation, while also highlighting potential compliance risks and reducing manual effort.
Syntax Announces a GenAI-Powered Migration Offering for SAP Customers
Syntax, a global technology solutions provider focused on driving enterprise transformation in the cloud, has announced a new GenAI-powered migration offering to help organizations accelerate their transition from SAP Apparel and Footwear Solution (SAP AFS) to SAP S/4HANA for fashion and vertical businesses. The Syntax AI CodeGenie Suite sits at the core of the offering, combining agentic AI capabilities with Syntax’s SAP delivery expertise to empower teams to analyze legacy code, interpret embedded business logic, evaluate and write clean-core code, and generate documentation and specifications for SAP S/4HANA fashion equivalents.
Expert Insights Section
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“Stop Telling People There’s Nothing to Worry About” – The Human Conversation
In the latest episode of The Human Conversation podcast, Doug Atkinson is joined by Rebecca Bultsma, an AI Ethics Researcher. In the discussion, Rebecca explains why she can no longer, in good conscience, tell people there’s “nothing to worry about,” and outlines what she thinks people will need to do to stay relevant in a world where a higher percentage of entry-level white-collar jobs could disappear within a decade. They also discuss topics such as deepfakes, the “collapse of epistemic truth,” the crisis in higher education, and the future of expert work.
Secure by Design: The Missing Link Between AI Pilots and Production Success
Adam Khan—Vice President of Global Security Operations and Office of the CTO for Barracuda—explains what the missing link between AI pilots and production success lies. In his article, Khan explains, “The future belongs to organizations that embrace AI as a collaborative partner while maintaining human oversight of critical decisions. Companies that master this balance will find themselves at the forefront of a security revolution, protecting their digital assets with capabilities that seemed like science fiction just a few years ago.”
For consideration in future news round-ups, send your announcements to wjepma@solutionsreview.com.
William Jepma
Writer, Editor, and Analyst
William Jepma is an editor and analyst at Solutions Review who aims to keep readers across industries informed and excited about the newest developments in the worktech, marketing, cybersecurity, and broader enterprise technology and AI categories. You can connect with him on LinkedIn or reach him via email at wjepma@solutionsreview.com.
