Top WorkTech News From the Week of December 13th: Updates from Kissflow, Zoho, Pegasystems, and More

The editors at Solutions Review have curated this list of the most noteworthy WorkTech news from the week of December 13th. This round-up covers announcements and updates from companies like Kissflow, Zoho, Pegasystems, and more.

Keeping tabs on the most relevant ERP and BPM news can be time-consuming. As a result, our editorial team aims to summarize the week’s top headlines in the enterprise technology marketplace. The Solutions Review editors will compile a weekly round-up of vendor product news, mergers and acquisitions, venture capital funding, talent acquisition, and other noteworthy WorkTech information. With that in mind, here is some of the top WorkTech news for December 13th.

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Top WorkTech News From the Week of December 13th, 2024

Certinia Details the New Features Available in its Winter 2025 Release

Certinia, a provider of cloud PSA and ERP software built on the Salesforce platform, has announced details on its Winter 2025 Release. This release includes multiple enhancements, including smart rescheduling, improved skill insights, activity tracking, and advanced AI and automation capabilities to help users run a more efficient service business. It also expands the real-time reporting capabilities available in Certinia’s ERP Cloud to its PS Cloud and CS Cloud Offerings, enabling customers to blend their real-time operational data with the historical and trend data from their service and success operations.

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Kissflow Integrates AI Functionalities Into its Low-Code/No-Code Platform

Kissflow, a low-code/no-code platform provider, has integrated additional AI functionalities into its low-code/no-code development platform to enhance the user experience and streamline app creation. With these updates, Kissflow’s platform aims to empower non-technical users to develop business applications more efficiently by combining visual drag-and-drop tools with AI technologies. Some of the features include AI-suggested fields, automated data entry, natural language processing (NLP) that allows users to give text commands to create app components, and tools for auto-generating assets like text, images, and multimedia content.

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Nutrient Releases an AI Assistant

Nutrient, a document processing technology and workflow automation platform, has launched an AI Assistant tool that brings AI chat capabilities to documents. It offers extensive editing features to users, including assisted redaction, translation, and summarization. With these functionalities, users can summarize documents without reading every word, ask direct questions about a document using natural language, rewrite or restructure content into various shareable formats, automatically translate sections of the document, and redact sensitive information with contextual understanding at scale. The AI Assistant integrates directly with Document Engine and Nutrient Web SDK.

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Pega Launches New Feature for the Pega Smart Dispute Solution

Pegasystems, an Enterprise Transformation Company, has announced the “next-generation” version of its Pega Smart Dispute offering. The update introduces new generative AI and automation features that can help banks accelerate the resolution of disputes and fraud claims for any payment. For example, with the new Pega Smart Dispute Enterprise Edition, banks can resolve complex disputes and claims across various payment types, all from a single solution. Additionally, Pega has added a suite of AI agents that provide more automation and guidance to its users. These include the Pega GenAI Coach, Pega Knowledge Buddy, and more.

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Wrike Announces Plans to Acquire Klaxoon

Wrike—an intelligent work management and STG portfolio company—has entered into an offer agreement to acquire Klaxoon, a provider of an all-in-one visual collaboration platform, from Eurazeo, Bpifrance, and Sofiouest. The acquisition will help Wrike expand its solution with structured work management and unparalleled workflow efficiency. With Wrike’s AI-enhanced work management capabilities and Klaxoon’s visual collaboration offerings, the platform can empower teams across industries with the tools they need to enable end-to-end workflows, including product lifecycle, client service delivery, campaign management, and training programs.

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Zoho Shares Details on the US Launch of Zoho Payroll

Zoho Corporation, a global technology company, has announced the US edition of Zoho Payroll, an end-to-end solution designed to streamline payroll management, automate tax payments, ensure compliance, and eliminate the operational silos between the departments handling employee data, financial records, and payment processes. The capabilities of Zoho Payroll include efficient handling of employee benefits, a mobile-first employee self-service portal, simplified federal, state, and local tax compliance, and integration with the Zoho People, Zoho Expense, and Zoho Books products.

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Expert Insights Section

Watch this space each week as our editors will share upcoming events, new thought leadership, and the best resources from Insight Jam, Solutions Review’s enterprise tech community for business software pros. The goal? To help you gain a forward-thinking analysis and remain on-trend through expert advice, best practices, trends and predictions, and vendor-neutral software evaluation tools.

WorkTech and Martech Predictions from Industry Experts for 2025

As part of the annual Insight Jam LIVE event, the Solutions Review editorial team called for the industry’s best and brightest to share their ERP, BPM, CRM, and Marketing Automation predictions for 2025 and beyond. These predictions cover everything from the future of customer experiences to cloud management strategies, generative AI, changes in the workforce, and more.

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6th Annual Insight Jam LIVE! Day 2 Recap

The second day of the 6th annual Insight Jam LIVE! event centered on the WorkTech market, offering a comprehensive exploration of how AI, automation, and cutting-edge technologies are reshaping the enterprise landscape. From ERP evolution to the rise of autonomous enterprises, the keynotes and panel discussions delivered deep insights into the tools and strategies that drive modern business operations.

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ElevatIQ Enterprise Software Rankings 2025

Sam Gupta, the Founder and CEO of ElevatIQ, recently shared ElevatIQ’s Enterprise Software Rankings 2025. This is ElevatIQ’s annual ranking of the enterprise software categories we cover, including ERP, supply chain suites, e-commerce platforms, CRM, marketing automation, HCM, project management, field service systems, enterprise asset management, and more.

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For consideration in future news round-ups, send your announcements to wjepma@solutionsreview.com.