Top Worktech News From the Week of June 12th: Updates from Pegasystems, Pipefy, TCS, and More

The editors at Solutions Review have curated this list of the most noteworthy Worktech news from the week of June 12th. This round-up covers announcements and updates from Pegasystems, Pipefy, Tata Consultancy Services (TCS), and more.

Keeping tabs on the most relevant ERP and BPM news can be time-consuming. As a result, our editorial team aims to summarize the top headlines of the week in the enterprise technology marketplace. The Solutions Review editors will compile a weekly round-up of vendor product news, mergers and acquisitions, venture capital funding, talent acquisition, and other noteworthy WorkTech information. With that in mind, here is some of the top WorkTech news for June 12th.

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Top WorkTech News From the Week of June 12th, 2026

Epicor Appoints a Chief Revenue Officer

Epicor, a global provider of industry-specific enterprise software, has appointed Rachel Barger as Chief Revenue Officer (CRO). Barger has over two decades of global technology leadership experience spanning enterprise software and SaaS. In her new role, Barger will be responsible for strategy and execution across the company’s global sales and recurring revenue teams, helping them accelerate growth across the “make, move, and sell economy.” She will also focus on growing customer relationships, accelerating recurring revenue growth, and expanding and strengthening Epicor’s partner ecosystem.

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IBM and ServiceNow Expand Their Collaboration

IBM, a provider of global hybrid cloud and AI, and consulting expertise, has announced an expanded collaboration with ServiceNow, an AI control tower for business reinvention. The partnership will combine IBM’s AI, data, and automation capabilities with the ServiceNow AI Platform, helping enterprises break through outdated systems and put their data to work for AI. The companies will also deliver joint solutions that modernize aging systems, extend ServiceNow Workflow Data Fabric with IBM’s enterprise data capabilities, and enable autonomous IT operations, unlocking the transformative value of agentic AI for global enterprises.

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Pegasystems Eliminates ‘AI Token Tax’ with New Offering

Pegasystems, an enterprise AI software company for mission-critical work, has announced new tools empowering its users to design, build, and run their agentic workflows across Pega Infinity 26 without paying per token. Alan Trefler, founder and CEO at Pega, says, “AI best creates value when it delivers reliable outcomes at scale. That’s why we don’t charge clients based on how many tokens they use, but by the meaningful work they accomplish. Combined with an architecture built for governed execution, Pega now gives organizations unrivaled freedom to use AI agents.”

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Pegasystems Introduces New AI Agent Capabilities

Pegasystems also announced several new capabilities to help enterprises use custom-built AI agents to drive essential business processes without sacrificing governance, compliance, or cost controls. With additional support for the open MCP (Model Context Protocol) standard, Pega processes can now be discovered and executed by authorized third-party agents, including those built on Anthropic Claude, Google Gemini, OpenAI, AWS AgentCore, and other systems. Pega also launched several pre-built agents capable of automating document processing and proactively engaging employees or customers when needed.

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Pipefy Announces a Capability for Turning AI Conversations Into Workflows

Pipefy, a global provider of AI-driven business process orchestration, has launched a new capability that transforms enterprise business processes into executable tools for any AI assistant. With this tool, any AI assistant—whether Claude, Codex, Gemini, or Copilot—can initiate, execute, and complete entire business processes directly within the Pipefy system. Additionally, it works in two complementary ways. The first uses Pipefy’s MCP Server to enable processes already configured in the platform to be executed using natural language by any LLM. The second uses the MCP Client, so Pipefy’s AI Agents can access external tools as part of the workflow.

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Tata Consultancy Services (TCS) and Anthropic Detail Their Strategic Partnership

Tata Consultancy Services (TCS), a global provider of IT services, consulting, and business solutions, has announced a strategic partnership with Anthropic, the frontier AI company behind Claude, to help customers scale their enterprise AI adoption. As part of the collaboration, TCS will establish a dedicated Business Unit that delivers strong customer value propositions, joint industry solutions, and deep AI expertise on the Claude family of models through early access to Claude models. The companies will also co-innovate on solutions for domain-specific workflows, modernization, and customer experience transformation.

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