{"id":619,"date":"2015-07-24T15:54:46","date_gmt":"2015-07-24T19:54:46","guid":{"rendered":"https:\/\/solutionsreview.com\/identity-management\/?p=619"},"modified":"2015-07-24T16:20:38","modified_gmt":"2015-07-24T20:20:38","slug":"modernizing-identity-management-improves-customer-experience","status":"publish","type":"post","link":"https:\/\/solutionsreview.com\/identity-management\/modernizing-identity-management-improves-customer-experience\/","title":{"rendered":"Modernizing Identity Management Improves Customer Experience"},"content":{"rendered":"<p><iframe loading=\"lazy\" title=\"How to Modernize Identity Management and Improve Customer Experiences \" src=\"https:\/\/www.slideshare.net\/slideshow\/embed_code\/key\/5rMSWZisaXQ5k0\" width=\"427\" height=\"356\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" style=\"border:1px solid #CCC; border-width:1px; margin-bottom:5px; max-width: 100%;\" allowfullscreen> <\/iframe> <\/p>\n<div style=\"margin-bottom:5px\"> <strong> <a href=\"https:\/\/www.slideshare.net\/unboundidmarketing\/uid-lennyblummodernizingidentitymanagementwebinarv5\" title=\"How to Modernize Identity Management and Improve Customer Experiences \" target=\"_blank\">How to Modernize Identity Management and Improve Customer Experiences <\/a> <\/strong> from <strong><a href=\"https:\/\/www.slideshare.net\/unboundidmarketing\" target=\"_blank\">Ping Identity (acquired UnboundID Corp.)<\/a><\/strong> <\/div>\n<p>&#8220;Businesses facing the need to modernize their aging identity management systems have a tremendous opportunity to advance their organization&#8217;s customer experience strategy. Today, there are identity and preference management platforms purpose-built to enable digital business. As companies move to omnichannel models with more customer-facing functionality across online and mobile engagement points, identity management holds the key to improving customer experience. Lenny Blum, identity and access management expert formerly with NBCUniversal, talks about how to modernize from legacy IAM to an identity and preference management platform to enable your customer experience strategy.<\/p>\n<p>Learn how to:<\/p>\n<ul>\n<li class=\"p2\"><span class=\"s1\">Transition from enterprise identity management to customer identity management<\/span><\/li>\n<li><span class=\"s1\">Build\u00a0customer trust by employing security and privacy best practices to protect data<\/span><\/li>\n<li>Unify and govern identity and preference services for today\u2019s digital applications and channels to consume&#8221;<\/li>\n<\/ul>\n<p>View a full replay of the Webinar <a href=\"https:\/\/www.unboundid.com\/identity-management-improving-customer-experience-replay\" target=\"_blank\">here.<\/a> Or get a transcript <a href=\"https:\/\/www.unboundid.com\/transcript-modernize-identity-management-improve-customer-experience-webinar\">here.<\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How to Modernize Identity Management and Improve Customer Experiences from Ping Identity (acquired UnboundID Corp.) &#8220;Businesses facing the need to modernize their aging identity management systems have a tremendous opportunity to advance their organization&#8217;s customer experience strategy. Today, there are identity and preference management platforms purpose-built to enable digital business. As companies move to omnichannel [&hellip;]<\/p>\n","protected":false},"author":24,"featured_media":620,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[7],"tags":[43,76,70,120],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Modernizing Identity Management Improves Customer Experience<\/title>\n<meta name=\"description\" content=\"Businesses facing the need to modernize their aging identity management systems have a tremendous opportunity to advance their organization&#039;s customer experience strategy.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/solutionsreview.com\/identity-management\/modernizing-identity-management-improves-customer-experience\/\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Jeff Edwards\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/solutionsreview.com\/identity-management\/modernizing-identity-management-improves-customer-experience\/\",\"url\":\"https:\/\/solutionsreview.com\/identity-management\/modernizing-identity-management-improves-customer-experience\/\",\"name\":\"Modernizing Identity Management Improves Customer Experience\",\"isPartOf\":{\"@id\":\"https:\/\/solutionsreview.com\/identity-management\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/solutionsreview.com\/identity-management\/modernizing-identity-management-improves-customer-experience\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/solutionsreview.com\/identity-management\/modernizing-identity-management-improves-customer-experience\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/solutionsreview.com\/identity-management\/files\/2015\/07\/modernizeIAm.jpg\",\"datePublished\":\"2015-07-24T19:54:46+00:00\",\"dateModified\":\"2015-07-24T20:20:38+00:00\",\"author\":{\"@id\":\"https:\/\/solutionsreview.com\/identity-management\/#\/schema\/person\/3d31b4b6a777a91476a65c087be260e6\"},\"description\":\"Businesses facing the need to modernize their aging identity management systems have a tremendous opportunity to advance their organization's customer experience strategy.\",\"breadcrumb\":{\"@id\":\"https:\/\/solutionsreview.com\/identity-management\/modernizing-identity-management-improves-customer-experience\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/solutionsreview.com\/identity-management\/modernizing-identity-management-improves-customer-experience\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/solutionsreview.com\/identity-management\/modernizing-identity-management-improves-customer-experience\/#primaryimage\",\"url\":\"https:\/\/solutionsreview.com\/identity-management\/files\/2015\/07\/modernizeIAm.jpg\",\"contentUrl\":\"https:\/\/solutionsreview.com\/identity-management\/files\/2015\/07\/modernizeIAm.jpg\",\"width\":600,\"height\":333},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/solutionsreview.com\/identity-management\/modernizing-identity-management-improves-customer-experience\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/solutionsreview.com\/identity-management\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Modernizing Identity Management Improves Customer Experience\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/solutionsreview.com\/identity-management\/#website\",\"url\":\"https:\/\/solutionsreview.com\/identity-management\/\",\"name\":\"Identity and Access Management Solutions | Solutions Review\",\"description\":\"Evaluating Enterprise IAM Software, Identity Governance &amp; 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