{"id":1052,"date":"2020-01-08T21:34:17","date_gmt":"2020-01-08T21:34:17","guid":{"rendered":"https:\/\/solutionsreview.com\/marketing-automation\/?p=1052"},"modified":"2020-01-28T16:34:02","modified_gmt":"2020-01-28T16:34:02","slug":"accenture-announces-acquisition-of-maihiro-cx-crm-consulting-provider","status":"publish","type":"post","link":"https:\/\/solutionsreview.com\/marketing-automation\/accenture-announces-acquisition-of-maihiro-cx-crm-consulting-provider\/","title":{"rendered":"Accenture Announces Acquisition of Maihiro, CX\/CRM Consulting Provider"},"content":{"rendered":"<p style=\"text-align: justify\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-817 size-full\" title=\"Accenture Announces Acquisition of Maihiro, CX\/CRM Consulting Provider \" src=\"https:\/\/solutionsreview.com\/marketing-automation\/files\/2019\/07\/Q0DJk41aWIza.jpg\" alt=\"Accenture Announces Acquisition of Maihiro, CX\/CRM Consulting Provider \" width=\"800\" height=\"400\" srcset=\"https:\/\/solutionsreview.com\/marketing-automation\/files\/2019\/07\/Q0DJk41aWIza.jpg 800w, https:\/\/solutionsreview.com\/marketing-automation\/files\/2019\/07\/Q0DJk41aWIza-300x150.jpg 300w, https:\/\/solutionsreview.com\/marketing-automation\/files\/2019\/07\/Q0DJk41aWIza-768x384.jpg 768w, https:\/\/solutionsreview.com\/marketing-automation\/files\/2019\/07\/Q0DJk41aWIza-540x270.jpg 540w, https:\/\/solutionsreview.com\/marketing-automation\/files\/2019\/07\/Q0DJk41aWIza-162x81.jpg 162w, https:\/\/solutionsreview.com\/marketing-automation\/files\/2019\/07\/Q0DJk41aWIza-360x180.jpg 360w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p style=\"text-align: justify\">Accenture <a href=\"https:\/\/newsroom.accenture.com\/news\/accenture-to-acquire-maihiro-boosting-customer-experience-and-experience-management-capabilities-for-sap-solutions.htm\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"external\">has announced<\/a> its intent to acquire maihiro, a provider of customer experience and customer relationship management consulting, optimization and ongoing enhancement services. The acquisition will help Accenture create solutions for clients that drive innovation and transformation in marketing, sales and customer service.<\/p>\n<p style=\"text-align: justify\">Founded in 2000 and an SAP\u00ae Gold Partner, maihiro is a provider of SAP-based customer experience (CX), customer relationship management (CRM), and commerce services. The acquisition aims to strengthen Accenture\u2019s SAP capabilities to help organizations elevate the quality of their customer experiences. With headquarters in Munich, maihiro has approximately 160 skilled professionals in offices across Germany and Austria.<\/p>\n<p style=\"text-align: justify\"><div class=\"box box3\">Our <a href=\"https:\/\/solutionsreview.com\/marketing-automation\/marketing-automation-buyers-guide\/\" target=\"_blank\" rel=\"noopener noreferrer\"><em>2020 Marketing Automation Buyer&#8217;s Guide<\/em><\/a> helps you evaluate the best solution for your use case and features profiles of the leading providers, as well as a category overview of the marketplace.<\/div><\/p>\n<p style=\"text-align: justify\">\u201cToday\u2019s brands compete in the experience economy. Only those capable of delivering the most engaging and differentiated experiences will continue to win and retain customers\u2019 loyalty,\u201d says Bhaskar Ghosh, Group Chief Executive at Accenture Technology Services. \u201cWith this acquisition, we will amplify our experience and knowledge to help clients drive growth by developing and deploying superior experience management. This will enable clients to better understand their customers, evolve business processes to align with customer needs, and enjoy higher customer retention and purchase frequency.\u201d<\/p>\n<p style=\"text-align: justify\">\u201cTogether with maihiro, we will have more expertise and capacity to serve clients in Austria, Switzerland, Germany and across Europe, and guide them in their journey to transform customer experiences. Combined with Accenture\u2019s end-to-end capabilities, client relationships and global delivery capabilities, we can provide scale and global reach for multinational clients,\u201d says Dirk Appelhoff, Accenture SAP Business Group Lead in Europe.<\/p>\n<p style=\"text-align: justify\">\u201cLike Accenture, we are committed to guiding clients in marketing, sales and customer service, and developing and implementing competitive strategies that increase their performance,\u201d says Uwe May, CEO, Sales &amp; Marketing at maihiro.<\/p>\n<p style=\"text-align: justify\">Bernd Hesse, CEO, Consulting &amp; Human Resources at maihiro, added: \u201cOur collective, comprehensive capabilities will help clients design and operate CX and CRM solutions that enable maximum benefits from the SAP Customer Experience portfolio, including integration with SAP S\/4HANA\u00ae and SAP intelligent technologies to enable seamless, end-to-end processes and drive innovation.\u201d<\/p>\n<hr \/>\n<p style=\"text-align: justify\"><em><a href=\"https:\/\/www.accenture.com\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"external\">Accenture<\/a> is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions \u2014 underpinned by the world\u2019s largest delivery network \u2014 Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 505,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.<\/em><\/p>\n<p style=\"text-align: justify\"><div class=\"widget\"><div class=\"aside-card\">\t\t\t<div class=\"textwidget\"><p><a class=\"speedbump-3\" href=\"https:\/\/solutionsreview.com\/marketing-automation\/marketing-automation-buyers-guide\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-1682\" title=\"Marketing Automation Buyer's Guide\" src=\"https:\/\/solutionsreview.com\/marketing-automation\/files\/2019\/02\/marketing-automation-bg-speedbump.jpg\" width=\"800\" height=\"225\" \/><\/a><\/p>\n<\/div>\n\t\t<\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Accenture has announced its intent to acquire maihiro, a provider of customer experience and customer relationship management consulting, optimization and ongoing enhancement services. The acquisition will help Accenture create solutions for clients that drive innovation and transformation in marketing, sales and customer service. Founded in 2000 and an SAP\u00ae Gold Partner, maihiro is a provider [&hellip;]<\/p>\n","protected":false},"author":47,"featured_media":817,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[6,4],"tags":[270,307,266,494,50],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Accenture Announces Acquisition of Maihiro, CX\/CRM Consulting Provider<\/title>\n<meta name=\"description\" content=\"Accenture has announced its intent to acquire maihiro, provider of CX and CRM consulting, optimization and ongoing enhancement services.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/solutionsreview.com\/marketing-automation\/accenture-announces-acquisition-of-maihiro-cx-crm-consulting-provider\/\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Anna Birna Turner\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/solutionsreview.com\/marketing-automation\/accenture-announces-acquisition-of-maihiro-cx-crm-consulting-provider\/\",\"url\":\"https:\/\/solutionsreview.com\/marketing-automation\/accenture-announces-acquisition-of-maihiro-cx-crm-consulting-provider\/\",\"name\":\"Accenture Announces Acquisition of Maihiro, CX\/CRM Consulting Provider\",\"isPartOf\":{\"@id\":\"https:\/\/solutionsreview.com\/marketing-automation\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/solutionsreview.com\/marketing-automation\/accenture-announces-acquisition-of-maihiro-cx-crm-consulting-provider\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/solutionsreview.com\/marketing-automation\/accenture-announces-acquisition-of-maihiro-cx-crm-consulting-provider\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/solutionsreview.com\/marketing-automation\/files\/2019\/07\/Q0DJk41aWIza.jpg\",\"datePublished\":\"2020-01-08T21:34:17+00:00\",\"dateModified\":\"2020-01-28T16:34:02+00:00\",\"author\":{\"@id\":\"https:\/\/solutionsreview.com\/marketing-automation\/#\/schema\/person\/01c0792677254e94b554a419f736de58\"},\"description\":\"Accenture has announced its intent to acquire maihiro, provider of CX and CRM consulting, optimization and ongoing enhancement services.\",\"breadcrumb\":{\"@id\":\"https:\/\/solutionsreview.com\/marketing-automation\/accenture-announces-acquisition-of-maihiro-cx-crm-consulting-provider\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/solutionsreview.com\/marketing-automation\/accenture-announces-acquisition-of-maihiro-cx-crm-consulting-provider\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/solutionsreview.com\/marketing-automation\/accenture-announces-acquisition-of-maihiro-cx-crm-consulting-provider\/#primaryimage\",\"url\":\"https:\/\/solutionsreview.com\/marketing-automation\/files\/2019\/07\/Q0DJk41aWIza.jpg\",\"contentUrl\":\"https:\/\/solutionsreview.com\/marketing-automation\/files\/2019\/07\/Q0DJk41aWIza.jpg\",\"width\":800,\"height\":400,\"caption\":\"Validity Enters Definitive Agreement to Acquire 250ok\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/solutionsreview.com\/marketing-automation\/accenture-announces-acquisition-of-maihiro-cx-crm-consulting-provider\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/solutionsreview.com\/marketing-automation\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Accenture Announces Acquisition of Maihiro, CX\/CRM Consulting Provider\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/solutionsreview.com\/marketing-automation\/#website\",\"url\":\"https:\/\/solutionsreview.com\/marketing-automation\/\",\"name\":\"Marketing Automation Platforms | Solutions Review\",\"description\":\"Evaluating Enterprise MarTech, CRM Software, Email Tools &amp; 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