{"id":4114,"date":"2018-07-31T10:59:17","date_gmt":"2018-07-31T14:59:17","guid":{"rendered":"https:\/\/solutionsreview.com\/mobile-device-management\/?p=4114"},"modified":"2018-07-31T10:59:40","modified_gmt":"2018-07-31T14:59:40","slug":"ibm-adds-ai-chatbot-to-maas360-unified-endpoint-management-security","status":"publish","type":"post","link":"https:\/\/solutionsreview.com\/mobile-device-management\/ibm-adds-ai-chatbot-to-maas360-unified-endpoint-management-security\/","title":{"rendered":"IBM Adds AI Chatbot to MaaS360 Unified Endpoint Management Security"},"content":{"rendered":"<p style=\"text-align: justify\"><span style=\"font-weight: 400\"><a href=\"https:\/\/solutionsreview.com\/mobile-device-management\/files\/2018\/07\/IBM-Adds-AI-Chatbot-to-MaaS360-Unified-Endpoint-Management-Security.png\"><img loading=\"lazy\" decoding=\"async\" data-attachment-id=\"4115\" data-permalink=\"https:\/\/solutionsreview.com\/mobile-device-management\/ibm-adds-ai-chatbot-to-maas360-unified-endpoint-management-security\/ibm-adds-ai-chatbot-to-maas360-unified-endpoint-management-security-2\/\" data-orig-file=\"https:\/\/solutionsreview.com\/mobile-device-management\/files\/2018\/07\/IBM-Adds-AI-Chatbot-to-MaaS360-Unified-Endpoint-Management-Security.png\" data-orig-size=\"800,400\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"IBM Adds AI Chatbot to MaaS360 Unified Endpoint Management Security\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/solutionsreview.com\/mobile-device-management\/files\/2018\/07\/IBM-Adds-AI-Chatbot-to-MaaS360-Unified-Endpoint-Management-Security-300x150.png\" data-large-file=\"https:\/\/solutionsreview.com\/mobile-device-management\/files\/2018\/07\/IBM-Adds-AI-Chatbot-to-MaaS360-Unified-Endpoint-Management-Security.png\" tabindex=\"0\" role=\"button\" class=\"alignnone size-full wp-image-4115\" src=\"https:\/\/solutionsreview.com\/mobile-device-management\/files\/2018\/07\/IBM-Adds-AI-Chatbot-to-MaaS360-Unified-Endpoint-Management-Security.png\" alt=\"IBM Adds AI Chatbot to MaaS360 Unified Endpoint Management Security\" width=\"800\" height=\"400\" srcset=\"https:\/\/solutionsreview.com\/mobile-device-management\/files\/2018\/07\/IBM-Adds-AI-Chatbot-to-MaaS360-Unified-Endpoint-Management-Security.png 800w, https:\/\/solutionsreview.com\/mobile-device-management\/files\/2018\/07\/IBM-Adds-AI-Chatbot-to-MaaS360-Unified-Endpoint-Management-Security-300x150.png 300w, https:\/\/solutionsreview.com\/mobile-device-management\/files\/2018\/07\/IBM-Adds-AI-Chatbot-to-MaaS360-Unified-Endpoint-Management-Security-768x384.png 768w, https:\/\/solutionsreview.com\/mobile-device-management\/files\/2018\/07\/IBM-Adds-AI-Chatbot-to-MaaS360-Unified-Endpoint-Management-Security-540x270.png 540w, https:\/\/solutionsreview.com\/mobile-device-management\/files\/2018\/07\/IBM-Adds-AI-Chatbot-to-MaaS360-Unified-Endpoint-Management-Security-162x81.png 162w, https:\/\/solutionsreview.com\/mobile-device-management\/files\/2018\/07\/IBM-Adds-AI-Chatbot-to-MaaS360-Unified-Endpoint-Management-Security-360x180.png 360w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a>Tech powerhouse, <a href=\"https:\/\/www.ibm.com\/us-en\/?lnk=m\" target=\"_blank\" rel=\"noopener\">IBM<\/a>, recently <a href=\"https:\/\/securityintelligence.com\/an-ai-chatbot-and-voice-assistant-for-the-mobile-employee\/\" target=\"_blank\" rel=\"noopener\">announced that it is augmenting<\/a> its MaaS360 Unified Endpoint Management (UEM) security platform with new artificial intelligence-powered chatbot capabilities. The new tool, MaaS306 Assistant, is a chatbot that works over both voice and text chat. It gives users the ability to discover documents, make natural language queries to find emails, and schedule meetings, among other features.<\/span><\/p>\n<p style=\"text-align: justify\"><span style=\"font-weight: 400\">On the new tool, offering manager for MaaS360 at IBM Security, <a href=\"https:\/\/www.eweek.com\/security\/ibm-brings-ai-chatbot-to-maas360-unified-endpoint-management-security\" target=\"_blank\" rel=\"noopener\">Imtiazuddin Bellary stated<\/a>, \u201cIBM MaaS360 has invested in building AI functionality including natural language understanding and classification within the MaaS360 cloud, eliminating the need for data to be transferred to a third party for processing. This enables MaaS360 to maintain data privacy for customers and their users.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400\"><div class=\"widget\"><div class=\"aside-card\">\t\t\t<div class=\"textwidget\"><p><a class=\"speedbump-1\" href=\"https:\/\/solutionsreview.com\/mobile-device-management\/buyers-guide\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-1682\" title=\"MDM Buyer's Guide\" src=\"https:\/\/solutionsreview.com\/mobile-device-management\/files\/2019\/02\/mobility-bg-speedbump.jpg\" alt=\"Download Link to MDM Buyer's Guide\" width=\"800\" height=\"225\" \/><\/a><\/p>\n<\/div>\n\t\t<\/div><\/div><\/span><\/p>\n<p style=\"text-align: justify\"><span style=\"font-weight: 400\">IBM Watson does not provide the voice capability in MaaS360 Assistant, but it does assist in enabling some of the cognitive capabilities in the tool. In order to enable the voice and speech-to-text functionality, the product leverages native speech recognition technology on iOS and Android. The MaaS360 Assistant was created with AI capabilities that will allow it to learn and evolve over time, meaning that the more it\u2019s used, the better it becomes via continuous monitoring and feedback. The tool is meant for mobile device users.<\/span><\/p>\n<p style=\"text-align: justify\"><span style=\"font-weight: 400\">Bellary continued by saying, \u201cMaaS360 continues to invest in building cognitive features and delivering insights to administrators and end users that aid them with ease of administration, security management and enhanced user productivity. This happens with a mix of different AI technologies.\u201d<\/span><\/p>\n<p style=\"text-align: justify\"><span style=\"font-weight: 400\">MaaS360 employs a Software as a Service (SaaS) model enables the aggregation of the devices and clients being managed by the provider in order to search for relevant data, best practices, insights, and behavioral characteristics that can be applied to any deployment of MaaS360 contextually.<\/span><\/p>\n<p style=\"text-align: justify\"><span style=\"font-weight: 400\">Bellary ended his thoughts by stating, \u201cleveraging this data and the vast amount of other end user computing data, MaaS360 will use IBM Watson\u2019s cognitive capabilities to become the trusted advisor for UEM practitioners, providing contextually relevant insights, recommendations, best practices, and notifications for emerging or pending threats.\u201d<\/span><\/p>\n<p style=\"text-align: justify\"><a href=\"https:\/\/securityintelligence.com\/an-ai-chatbot-and-voice-assistant-for-the-mobile-employee\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">Read the full announcement here.<\/span><\/a><\/p>\n<div class=\"hr hr\"><\/div>\n<p><span style=\"font-weight: 400\"><div class=\"widget\"><div class=\"aside-card\">\t\t\t<div class=\"textwidget\"><p><a class=\"speedbump-1\" href=\"https:\/\/solutionsreview.com\/mobile-device-management\/buyers-guide\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-1682\" title=\"MDM Buyer's Guide\" src=\"https:\/\/solutionsreview.com\/mobile-device-management\/files\/2019\/02\/mobility-bg-speedbump.jpg\" alt=\"Download Link to MDM Buyer's Guide\" width=\"800\" height=\"225\" \/><\/a><\/p>\n<\/div>\n\t\t<\/div><\/div><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tech powerhouse, IBM, recently announced that it is augmenting its MaaS360 Unified Endpoint Management (UEM) security platform with new artificial intelligence-powered chatbot capabilities. The new tool, MaaS306 Assistant, is a chatbot that works over both voice and text chat. It gives users the ability to discover documents, make natural language queries to find emails, and [&hellip;]<\/p>\n","protected":false},"author":43,"featured_media":4115,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"footnotes":"","_jetpack_memberships_contains_paid_content":false,"jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false},"version":2}},"categories":[15],"tags":[342,277,39,305],"jetpack_publicize_connections":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>IBM Adds AI Chatbot to MaaS360 Unified Endpoint Management Security<\/title>\n<meta name=\"description\" content=\"IBM announced that it&#039;s augmenting its MaaS360 Unified Endpoint Management security platform with new artificial intelligence-powered chatbot capabilities.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/solutionsreview.com\/mobile-device-management\/ibm-adds-ai-chatbot-to-maas360-unified-endpoint-management-security\/\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Tess Hanna\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/solutionsreview.com\/mobile-device-management\/ibm-adds-ai-chatbot-to-maas360-unified-endpoint-management-security\/\",\"url\":\"https:\/\/solutionsreview.com\/mobile-device-management\/ibm-adds-ai-chatbot-to-maas360-unified-endpoint-management-security\/\",\"name\":\"IBM Adds AI Chatbot to MaaS360 Unified Endpoint Management Security\",\"isPartOf\":{\"@id\":\"https:\/\/solutionsreview.com\/mobile-device-management\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/solutionsreview.com\/mobile-device-management\/ibm-adds-ai-chatbot-to-maas360-unified-endpoint-management-security\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/solutionsreview.com\/mobile-device-management\/ibm-adds-ai-chatbot-to-maas360-unified-endpoint-management-security\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/solutionsreview.com\/mobile-device-management\/files\/2018\/07\/IBM-Adds-AI-Chatbot-to-MaaS360-Unified-Endpoint-Management-Security.png\",\"datePublished\":\"2018-07-31T14:59:17+00:00\",\"dateModified\":\"2018-07-31T14:59:40+00:00\",\"author\":{\"@id\":\"https:\/\/solutionsreview.com\/mobile-device-management\/#\/schema\/person\/1915d169a2244d0703ac9749676fe5cd\"},\"description\":\"IBM announced that it's augmenting its MaaS360 Unified Endpoint Management security platform with new artificial intelligence-powered chatbot capabilities.\",\"breadcrumb\":{\"@id\":\"https:\/\/solutionsreview.com\/mobile-device-management\/ibm-adds-ai-chatbot-to-maas360-unified-endpoint-management-security\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/solutionsreview.com\/mobile-device-management\/ibm-adds-ai-chatbot-to-maas360-unified-endpoint-management-security\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/solutionsreview.com\/mobile-device-management\/ibm-adds-ai-chatbot-to-maas360-unified-endpoint-management-security\/#primaryimage\",\"url\":\"https:\/\/solutionsreview.com\/mobile-device-management\/files\/2018\/07\/IBM-Adds-AI-Chatbot-to-MaaS360-Unified-Endpoint-Management-Security.png\",\"contentUrl\":\"https:\/\/solutionsreview.com\/mobile-device-management\/files\/2018\/07\/IBM-Adds-AI-Chatbot-to-MaaS360-Unified-Endpoint-Management-Security.png\",\"width\":800,\"height\":400,\"caption\":\"IBM Adds AI Chatbot to MaaS360 Unified Endpoint Management Security\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/solutionsreview.com\/mobile-device-management\/ibm-adds-ai-chatbot-to-maas360-unified-endpoint-management-security\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/solutionsreview.com\/mobile-device-management\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"IBM Adds AI Chatbot to MaaS360 Unified Endpoint Management Security\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/solutionsreview.com\/mobile-device-management\/#website\",\"url\":\"https:\/\/solutionsreview.com\/mobile-device-management\/\",\"name\":\"Best Enterprise Mobility Management Vendors, MDM UEM EMM Software and MDM Platforms\",\"description\":\"News, Reviews, Buyers Guide and Best Practices\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/solutionsreview.com\/mobile-device-management\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/solutionsreview.com\/mobile-device-management\/#\/schema\/person\/1915d169a2244d0703ac9749676fe5cd\",\"name\":\"Tess Hanna\",\"description\":\"Tess Hanna is an editor and writer at Solutions Review covering Backup and Disaster Recovery, Data Storage, Cloud Computing, and Network Monitoring. Recognized by Onalytica in the 2021 \\\"Who's Who in Data Management,\\\" and \\\"Who's Who in Automation\\\" reports. You can contact her at thanna@solutionsreview.com\",\"sameAs\":[\"https:\/\/www.linkedin.com\/in\/tesshanna\/\",\"https:\/\/x.com\/SRDataProtect\"],\"url\":\"https:\/\/solutionsreview.com\/mobile-device-management\/author\/thanna\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"IBM Adds AI Chatbot to MaaS360 Unified Endpoint Management Security","description":"IBM announced that it's augmenting its MaaS360 Unified Endpoint Management security platform with new artificial intelligence-powered chatbot capabilities.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/solutionsreview.com\/mobile-device-management\/ibm-adds-ai-chatbot-to-maas360-unified-endpoint-management-security\/","twitter_misc":{"Written by":"Tess Hanna","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/solutionsreview.com\/mobile-device-management\/ibm-adds-ai-chatbot-to-maas360-unified-endpoint-management-security\/","url":"https:\/\/solutionsreview.com\/mobile-device-management\/ibm-adds-ai-chatbot-to-maas360-unified-endpoint-management-security\/","name":"IBM Adds AI Chatbot to MaaS360 Unified Endpoint Management Security","isPartOf":{"@id":"https:\/\/solutionsreview.com\/mobile-device-management\/#website"},"primaryImageOfPage":{"@id":"https:\/\/solutionsreview.com\/mobile-device-management\/ibm-adds-ai-chatbot-to-maas360-unified-endpoint-management-security\/#primaryimage"},"image":{"@id":"https:\/\/solutionsreview.com\/mobile-device-management\/ibm-adds-ai-chatbot-to-maas360-unified-endpoint-management-security\/#primaryimage"},"thumbnailUrl":"https:\/\/solutionsreview.com\/mobile-device-management\/files\/2018\/07\/IBM-Adds-AI-Chatbot-to-MaaS360-Unified-Endpoint-Management-Security.png","datePublished":"2018-07-31T14:59:17+00:00","dateModified":"2018-07-31T14:59:40+00:00","author":{"@id":"https:\/\/solutionsreview.com\/mobile-device-management\/#\/schema\/person\/1915d169a2244d0703ac9749676fe5cd"},"description":"IBM announced that it's augmenting its MaaS360 Unified Endpoint Management security platform with new artificial intelligence-powered chatbot capabilities.","breadcrumb":{"@id":"https:\/\/solutionsreview.com\/mobile-device-management\/ibm-adds-ai-chatbot-to-maas360-unified-endpoint-management-security\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/solutionsreview.com\/mobile-device-management\/ibm-adds-ai-chatbot-to-maas360-unified-endpoint-management-security\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/solutionsreview.com\/mobile-device-management\/ibm-adds-ai-chatbot-to-maas360-unified-endpoint-management-security\/#primaryimage","url":"https:\/\/solutionsreview.com\/mobile-device-management\/files\/2018\/07\/IBM-Adds-AI-Chatbot-to-MaaS360-Unified-Endpoint-Management-Security.png","contentUrl":"https:\/\/solutionsreview.com\/mobile-device-management\/files\/2018\/07\/IBM-Adds-AI-Chatbot-to-MaaS360-Unified-Endpoint-Management-Security.png","width":800,"height":400,"caption":"IBM Adds AI Chatbot to MaaS360 Unified Endpoint Management Security"},{"@type":"BreadcrumbList","@id":"https:\/\/solutionsreview.com\/mobile-device-management\/ibm-adds-ai-chatbot-to-maas360-unified-endpoint-management-security\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/solutionsreview.com\/mobile-device-management\/"},{"@type":"ListItem","position":2,"name":"IBM Adds AI Chatbot to MaaS360 Unified Endpoint Management Security"}]},{"@type":"WebSite","@id":"https:\/\/solutionsreview.com\/mobile-device-management\/#website","url":"https:\/\/solutionsreview.com\/mobile-device-management\/","name":"Best Enterprise Mobility Management Vendors, MDM UEM EMM Software and MDM Platforms","description":"News, Reviews, Buyers Guide and Best Practices","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/solutionsreview.com\/mobile-device-management\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/solutionsreview.com\/mobile-device-management\/#\/schema\/person\/1915d169a2244d0703ac9749676fe5cd","name":"Tess Hanna","description":"Tess Hanna is an editor and writer at Solutions Review covering Backup and Disaster Recovery, Data Storage, Cloud Computing, and Network Monitoring. Recognized by Onalytica in the 2021 \"Who's Who in Data Management,\" and \"Who's Who in Automation\" reports. You can contact her at thanna@solutionsreview.com","sameAs":["https:\/\/www.linkedin.com\/in\/tesshanna\/","https:\/\/x.com\/SRDataProtect"],"url":"https:\/\/solutionsreview.com\/mobile-device-management\/author\/thanna\/"}]}},"jetpack_featured_media_url":"https:\/\/solutionsreview.com\/mobile-device-management\/files\/2018\/07\/IBM-Adds-AI-Chatbot-to-MaaS360-Unified-Endpoint-Management-Security.png","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p9z2F4-14m","jetpack-related-posts":[],"_links":{"self":[{"href":"https:\/\/solutionsreview.com\/mobile-device-management\/wp-json\/wp\/v2\/posts\/4114"}],"collection":[{"href":"https:\/\/solutionsreview.com\/mobile-device-management\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/solutionsreview.com\/mobile-device-management\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/solutionsreview.com\/mobile-device-management\/wp-json\/wp\/v2\/users\/43"}],"replies":[{"embeddable":true,"href":"https:\/\/solutionsreview.com\/mobile-device-management\/wp-json\/wp\/v2\/comments?post=4114"}],"version-history":[{"count":0,"href":"https:\/\/solutionsreview.com\/mobile-device-management\/wp-json\/wp\/v2\/posts\/4114\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/solutionsreview.com\/mobile-device-management\/wp-json\/wp\/v2\/media\/4115"}],"wp:attachment":[{"href":"https:\/\/solutionsreview.com\/mobile-device-management\/wp-json\/wp\/v2\/media?parent=4114"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/solutionsreview.com\/mobile-device-management\/wp-json\/wp\/v2\/categories?post=4114"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/solutionsreview.com\/mobile-device-management\/wp-json\/wp\/v2\/tags?post=4114"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}