{"id":3301,"date":"2020-05-12T18:10:06","date_gmt":"2020-05-12T18:10:06","guid":{"rendered":"https:\/\/solutionsreview.com\/network-monitoring\/?p=3301"},"modified":"2020-05-12T18:11:01","modified_gmt":"2020-05-12T18:11:01","slug":"catchpoint-adds-user-sentiment-capabilities-to-its-dem-platform","status":"publish","type":"post","link":"https:\/\/solutionsreview.com\/network-monitoring\/catchpoint-adds-user-sentiment-capabilities-to-its-dem-platform\/","title":{"rendered":"Catchpoint Adds User Sentiment Capabilities to its DEM Platform"},"content":{"rendered":"<p style=\"text-align: justify\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-3302\" src=\"https:\/\/solutionsreview.com\/network-monitoring\/files\/2020\/05\/oie_JtPAbi1G57vV.jpg\" alt=\"Catchpoint Adds User Sentiment Capabilities to its DEM Platform\" width=\"800\" height=\"400\" srcset=\"https:\/\/solutionsreview.com\/network-monitoring\/files\/2020\/05\/oie_JtPAbi1G57vV.jpg 800w, https:\/\/solutionsreview.com\/network-monitoring\/files\/2020\/05\/oie_JtPAbi1G57vV-300x150.jpg 300w, https:\/\/solutionsreview.com\/network-monitoring\/files\/2020\/05\/oie_JtPAbi1G57vV-768x384.jpg 768w, https:\/\/solutionsreview.com\/network-monitoring\/files\/2020\/05\/oie_JtPAbi1G57vV-640x320.jpg 640w, https:\/\/solutionsreview.com\/network-monitoring\/files\/2020\/05\/oie_JtPAbi1G57vV-128x64.jpg 128w, https:\/\/solutionsreview.com\/network-monitoring\/files\/2020\/05\/oie_JtPAbi1G57vV-400x200.jpg 400w, https:\/\/solutionsreview.com\/network-monitoring\/files\/2020\/05\/oie_JtPAbi1G57vV-180x90.jpg 180w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p style=\"text-align: justify\">Catchpoint <a href=\"https:\/\/www.catchpoint.com\/press-releases\/catchpoint-is-first-to-integrate-user-sentiment-into-its-digital-experience-monitoring-platform\" target=\"_blank\" rel=\"noopener noreferrer\">is adding<\/a> user sentiment capabilities to its digital experience monitoring (DEM) platform, according to a press release on the company&#8217;s website. The new features deliver broad insights into the health and performance of digital services and applications. These capabilities coincide with Catchpoint&#8217;s previous synthetic, network, endpoint, and real user monitoring features.<\/p>\n<p style=\"text-align: justify\"><div class=\"box box3\"><em>You need to ensure your network is performing well at all times. <\/em><em>Our\u00a0<span style=\"color: #3366ff\"><a style=\"color: #3366ff\" href=\"https:\/\/solutionsreview.com\/network-monitoring\/get-a-free-network-monitoring-buyers-guide\/\" target=\"_blank\" rel=\"noopener noreferrer\">Network Monitoring Buyer\u2019s Guide<\/a><\/span> contains profiles on the top network performance monitoring vendors, as well as questions you should ask providers and yourself before buying. We also offer a <a href=\"https:\/\/solutionsreview.com\/network-monitoring\/network-monitoring-free-open-source-guide\/\" target=\"_blank\" rel=\"noopener noreferrer\">Free and Open Source Network Monitoring Buyer&#8217;s Guide<\/a> if you&#8217;re a small business or have a tighter budget but still want enterprise-grade monitoring for business networks.<\/em><\/div><\/p>\n<p style=\"text-align: justify\">Catchpoint is a DEM platform that concentrates on improving end user experience visibility and resolving issues quickly. The platform eliminates blind spots in a user\u2019s infrastructure by collecting both synthetic and real-user measurements and testing all components impacting end user experience with pre-built or custom monitors. Catchpoint users can model and validate end user performance for conducting A\/B tests for new releases, comparing CDN vendors, and expanding into emerging markets.<\/p>\n<p style=\"text-align: justify\">The new update considers the quality of the user experience when it comes to applications and networks. The DEM platform now measures user sentiment by collecting and analysis multiply sources of telemetry and considering the opinions and feelings of customers using digital services and apps. In addition, Catchpoint announced WebSee.com, a free resource that delivers similar user sentiment capabilities.<\/p>\n<p style=\"text-align: justify\">We spoke with Catchpoint&#8217;s CEO Mehdi Daoudi on this news, who told us:\u00a0\u201cToday\u2019s business goals are centered on customer performance indicators. This means new KPI\u2019s and measurements are being put in place and this requires broader and deeper user experience visibility. Traditionally, monitoring tools collect telemetry from network, infrastructure and apps and although this is still necessary, capturing user experience and sentiment is now very critical. We are excited to now integrate user sentiment alongside our user experience monitoring capabilities of synthetic, network, endpoint and real user monitoring, so enterprises can have a 360 view of customer experience and be in a position to listen to the opinions and feelings of their customers as they are consuming digital services and apps.&#8221;<\/p>\n<p style=\"text-align: justify\">Learn more about Catchpoint <a href=\"https:\/\/www.catchpoint.com\/press-releases\/catchpoint-is-first-to-integrate-user-sentiment-into-its-digital-experience-monitoring-platform\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a>.<\/p>\n<hr \/>\n<p style=\"text-align: justify\"><div class=\"widget\"><div class=\"aside-card\">\t\t\t<div class=\"textwidget\"><p><a class=\"nm-speedbump\" title=\"Download link to Network Monitoring Buyer's Guide\" href=\"https:\/\/solutionsreview.com\/network-monitoring\/get-a-free-network-monitoring-buyers-guide\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-1682\" src=\"https:\/\/solutionsreview.com\/network-monitoring\/files\/2021\/04\/Network_Monitoring_Buyers_Guide_Bump_800.gif\" alt=\"Download Link to Data Integration Buyers Guide\" width=\"800\" height=\"100\" \/><\/a><\/p>\n<\/div>\n\t\t<\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Catchpoint is adding user sentiment capabilities to its digital experience monitoring (DEM) platform, according to a press release on the company&#8217;s website. The new features deliver broad insights into the health and performance of digital services and applications. These capabilities coincide with Catchpoint&#8217;s previous synthetic, network, endpoint, and real user monitoring features. Catchpoint is a [&hellip;]<\/p>\n","protected":false},"author":45,"featured_media":3302,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[4],"tags":[98,364,435,966,967,210,910,17,10,8,24,7,217,968],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Catchpoint Adds User Sentiment Capabilities to its DEM Platform<\/title>\n<meta name=\"description\" content=\"Catchpoint is adding user sentiment capabilities to its digital experience monitoring (DEM) platform, according to a press release on the company&#039;s website.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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