{"id":4064,"date":"2021-06-16T20:49:10","date_gmt":"2021-06-16T20:49:10","guid":{"rendered":"https:\/\/solutionsreview.com\/network-monitoring\/?p=4064"},"modified":"2021-06-22T16:48:42","modified_gmt":"2021-06-22T16:48:42","slug":"measuring-employee-experience-in-a-post-covid-world","status":"publish","type":"post","link":"https:\/\/solutionsreview.com\/network-monitoring\/measuring-employee-experience-in-a-post-covid-world\/","title":{"rendered":"Measuring Employee Experience in a Post-COVID World"},"content":{"rendered":"

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This is part of Solutions Review\u2019s Premium Content Series, a collection of contributed columns written by industry experts in maturing software categories.<\/em><\/strong><\/h4>\n

\"\"I\u2019m an old-school advocate for employee experience. For years, my colleagues and I have urged (and cajoled, and begged) leaders to take the subject seriously. We argue that engaged and well-supported workers are the cornerstone of business success \u2014 and that nothing kills productivity quicker than when people can\u2019t rely on the tools they need. That message has been getting through. It\u2019s been gratifying to see more and more C-suites prioritize monitoring employee experience<\/a> in recent years.<\/p>\n

Then, COVID-19 hit. You can understand why many employee experience initiatives got put on the back burner. It\u2019s hard enough to keep a business running during a pandemic. But when most of your workforce suddenly shifts to work-from-home, understanding employee experience becomes more<\/em> important, not less. Not to mention that, for many businesses, large portions of the workforce will continue working remotely long after the COVID-19 crisis subsides.<\/p>\n

Bottom line: \u201cwork\u201d means something very different than it did a year ago. If we\u2019re going to give people the support they need to thrive in this new normal, we need to rethink employee experience: what we measure, how we measure it, and what we can ultimately do about it.<\/p>\n

Maintaining application performance is critical for ensuring that your applications are working at the required levels.<\/em>\u00a0<\/em>Our\u00a0Application Performance Monitoring Buyer\u2019s Guide<\/span><\/a> contains profiles on the top application performance monitoring vendors, as well as questions you should ask providers and yourself before buying. We also offer a Network Monitoring Buyer’s Guide<\/a> if you’re in the process of evaluating or buying network performance management solutions.<\/em><\/div><\/p>\n

Accelerating Longstanding Trends<\/strong><\/h3>\n

For many of the changes we\u2019ve seen\u2014like huge growth in remote work and digital collaboration\u2014COVID-19 didn\u2019t so much create new models as it did kick pre-existing trends into high gear. The fact is, work has been growing more decentralized, and IT has been steadily losing control of business infrastructure for years. Just look at the major IT trends of the last decade:<\/p>\n