{"id":4286,"date":"2021-09-22T09:02:44","date_gmt":"2021-09-22T09:02:44","guid":{"rendered":"https:\/\/solutionsreview.com\/network-monitoring\/?p=4286"},"modified":"2021-09-21T20:11:52","modified_gmt":"2021-09-21T20:11:52","slug":"gartner-names-winners-of-2021-voice-of-the-customer-for-application-performance-monitoring","status":"publish","type":"post","link":"https:\/\/solutionsreview.com\/network-monitoring\/gartner-names-winners-of-2021-voice-of-the-customer-for-application-performance-monitoring\/","title":{"rendered":"Gartner Names Winners of 2021 Voice of the Customer for Application Performance Monitoring"},"content":{"rendered":"

\"GartnerThe editors at Solutions Review have read through Gartner\u2019s 2021 Peer Insights Voice of the Customer: Application Performance Monitoring and pulled out the key takeaways.<\/i><\/b><\/p>\n

Analyst house Gartner, Inc. recently announced the winners of its new <\/span>2021 Peer Insights Voice of the Customer: Application Performance Monitoring.<\/span><\/i><\/a> The report marks the latest addition to the researcher\u2019s list of buyer-centric resources, which already includes its popular <\/span>Magic Quadrant <\/i><\/b><\/a><\/span>and <\/span>Critical Capabilities.<\/i><\/b><\/a><\/span> Gartner Peer Insights provides first-hand reviews of software and services contributed by enterprise users. The new report is an extension of Gartner\u2019s <\/span>Customer Choice Awards <\/span><\/i>released in previous years.<\/span><\/p>\n

Peer Insights <\/span>Voice of the Customer <\/span><\/i>does not include an expansive vendor listing or proprietary graphic to help organizations select the best tools. Rather, it provides reviews that go through a strict validation process to ensure they are authentic. Gartner Peer Insights are meant to be a complement to its expert-led research reports. At Solutions Review, we read the report, <\/span>available here,<\/span><\/a> and pulled out the key takeaways.<\/span><\/p>\n

Learn more and compare products with the Solutions Review<\/span><\/span> Buyer\u2019s Guide for Application Performance Monitoring<\/i><\/b><\/a><\/span>.<\/b><\/div><\/span><\/p>\n

Amazon Web Services, Dynatrace, and Nexthink Record the Highest Overall Score<\/b><\/h3>\n

All receiving an overall rating of 4.6, Amazon Web Services (AWS), Dynatrace, and Nexthink share the top score in this report. Of these three vendors, Dynatrace earned the most reviews by far, with 389. This is also the highest number of reviews received by any provider in this report. Comparatively, AWS nabbed 83 reviews and Nexthink received 128 ratings. The top vendor\u2019s closest competitors with regard to overall scores are Elastic, IBM, Lumigo, ManageEngine, and New Relic, all of which earned a rating of 4.5.<\/span><\/p>\n

The Average <\/b>Willingness to Recommend <\/i><\/b>Rating is 89 Percent<\/b><\/h3>\n

The <\/span>willingness to recommend <\/span><\/i>scores in this report ranged from 83-94 percent. Nexthink received the highest score, while Cisco received the lowest. Cisco received 151 reviews, which is 23 more reviews than Nexthink. Just below Nexthink are Datadog, Dynatrace, and New Relic, which all received a score of 92 percent. The majority of Nexthink\u2019s reviews came from the Europe, Middle East, and Africa regions. Additionally, received a 4.7 rating for its support experience.<\/span><\/p>\n

Datadog, Dynatrace, New Relic, and Nexthink are the Customers\u2019 Choice for North America<\/b><\/h3>\n

By receiving over 20 reviews and exceeding both the average Overall Rating and the average User Interest and Adoption scores, Datadog, Dynatrace, New Relic, and Nexthink have established themselves as the Customers\u2019 Choice for North America. Datadog received an overall rating of 4.4, while New Relic earned a score of 4.5. Additionally, Dynatrace received 4.6-star ratings for its product capabilities and support experience.<\/span><\/p>\n

Read Gartner\u2019s 2021 Peer Insights Voice of the Customer for Application Performance Monitoring<\/b><\/a><\/span><\/h2>\n

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\"Download<\/a><\/p>\n<\/div>\n\t\t<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

The editors at Solutions Review have read through Gartner\u2019s 2021 Peer Insights Voice of the Customer: Application Performance Monitoring and pulled out the key takeaways. Analyst house Gartner, Inc. recently announced the winners of its new 2021 Peer Insights Voice of the Customer: Application Performance Monitoring. The report marks the latest addition to the researcher\u2019s […]<\/p>\n","protected":false},"author":43,"featured_media":3847,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[4],"tags":[140,364,15,189,134,1497,157,822,359,1498,31,96,262,1499,1496,62,1310],"acf":[],"yoast_head":"\nGartner Names Winners of 2021 Voice of the Customer for Application Performance Monitoring<\/title>\n<meta name=\"description\" content=\"Our editors read through Gartner\u2019s 2021 Peer Insights Voice of the Customer: Application Performance Monitoring and offer the key takeaways.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/solutionsreview.com\/network-monitoring\/gartner-names-winners-of-2021-voice-of-the-customer-for-application-performance-monitoring\/\" \/>\n<meta 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