{"id":1576,"date":"2019-04-01T10:56:44","date_gmt":"2019-04-01T14:56:44","guid":{"rendered":"https:\/\/solutionsreview.com\/talent-management\/?p=1576"},"modified":"2019-07-05T12:21:15","modified_gmt":"2019-07-05T16:21:15","slug":"capterra-finds-talent-management-software-buyers-are-choosing-cost-over-experience","status":"publish","type":"post","link":"https:\/\/solutionsreview.com\/talent-management\/2019\/04\/01\/capterra-finds-talent-management-software-buyers-are-choosing-cost-over-experience\/","title":{"rendered":"Capterra Finds Talent Management Software Buyers are Choosing Cost Over Experience"},"content":{"rendered":"

\"Capterra<\/p>\n

Businesses of all sizes and industries are increasingly relying on talent management software<\/a> to both automate and optimize HR processes<\/a> and achieve positive results related to money and time saved.\u00a0Capterra, the leading online resource for business software buyers, released<\/a> findings from its latest survey of small and mid-size business leaders across vertical markets to understand how small and medium-sized businesses (SMBs) are choosing talent management solutions<\/a> and their implications on businesses.<\/p>\n

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Businesses use talent management software for core HR needs such as personnel tracking, time and attendance, payroll, and recruiting.\u00a0Capterra\u2019s Talent Management Industry User Research Report<\/a> revealed that price heavily impacts talent management solution decisions<\/a>, surpassing ease of use as a key factor across SMBs. This focus on price creates a disconnect for small business leaders trying to choose the \u201cright\u201d software for their organization, as they\u2019re using low price as the main driver when buying software.<\/p>\n

\u201cUnderstanding how buyers successfully leverage talent management solutions<\/a> can help small business leaders make wise decisions based on their company\u2019s size, resources, and software needs,\u201d said Brian Westfall, principal analyst at Capterra and the survey\u2019s lead analyst. \u201cWhile low cost may seem like the most important aspect of software, choosing a solution solely based on price can create more issues than most SMBs are prepared to handle.\u201d<\/p>\n

Small business leaders run the risk of choosing a system that doesn\u2019t meet the needs of their organization<\/a>, ignoring the potential costs associated with picking the \u201cwrong\u201d software and eventually creating the need to search for and implement new solutions. This lack of knowledge is reflected in one key survey finding: 45% of respondents spent more\u00a0<\/i>than what they expected, while another 45% spent less. For SMBs operating on razor-thin margins, any unnecessary use of budget or resources could be detrimental to the business overall.<\/p>\n

While budget-strapped SMBs are increasingly purchasing talent management software, price significantly impacts spending decisions\u2014an issue that can cause talent management software implementation to backfire. The cost of choosing software that isn\u2019t a fit for their organization or lacks the features necessary to meet HR needs could impact meeting business goals and retaining and gaining new talent.<\/p>\n

The number of small businesses implementing talent management software has increased over the past ten years as vendors began creating products geared toward smaller buyers, focusing on affordability and ease of use. Results from Capterra’s 2019 survey revealed a shift in spending from a similar survey conducted in 2016\u2014price surpassed ease of use as the second most-cited top factor in selecting talent management software.<\/p>\n

Key findings include:<\/p>\n