Backup and Disaster Recovery Fails: Tips From CIO’s Who Learned the Hard Way

backup and disaster recovery

Many buyer resources, despite good intent, leave consumers at high risk for mishap, as they work to implement a new backup and disaster recovery solution for their business. A great product vendor will provide whitepapers and materials to train both staff, and management in proper use of their new system, like The 2016 Backup and Disaster Recovery Vendor Buyer’s Guide, which offers best practices surrounding backup and disaster recovery solutions. Take it from the seasoned IT professionals: Not all solutions provide the training wheels. The following CIO’s offer words of caution, here are some tips to avoid common BDR fails.


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“Two alternate data center recovery sites are ideal.”

David Sarabacha, a principal with Deloitte & Touche LLP, an organization that provides audit, consulting, and risk management, specializes in resilience and recovery planning. Sarabacha described in his interview with The Wall Street Journal,  his experience in data disaster recovery after Hurricane Sandy,  reminding business leaders that thoughtful disaster preparation can ensure a company’s ability to weather a storm.

“Because Sandy took out companies’ primary data centers in New York and their back-up data centers in New Jersey, the hurricane demonstrated the need to ideally have two fallbacks, one nearby and one far away.” Sarabacha continued,  addressing the fact that not every company can afford multiple data centers, but that any steps that can be taken to secure more than one data site would benefit an enterprise in the face of a disaster.

“Equipment Failure.”

Gene Ruth, a Gartner analyst who covers disaster recovery in IT research, advisory, and consulting services, advises CIOs to remember that the largest risk to data could be the very equipment intended to protect it. Ruth sites equipment failure as the top reason for disaster recovery declarations.

“Most IT disasters have nothing to do with the type of event that wipes out a facility, which is what many organizations consider when they plan for recovery from an IT disaster. This is a message I drive home to clients, especially when they are trying to justify DR to senior management.”

Comfort in Cloud

CIO.com recently interviewed Aaron Levie, Box.net’s CEO and co-founder, where Levie described cloud computing as being kind of like backup and disaster recovery’s ‘Land of OZ’, where it looks for the courage and heart from a place riddled with men behind the curtain. Levie assures CIO’s that cloud computing is worth investigating as a backup and disaster recovery solution.

“Cloud vendors have significantly improved their security, reliability and performance. Things have really matured in the last few years. It’s not the Wild West anymore,” Levie explains, “CIOs may find that the reliability and security they get from their commercial cloud vendors often exceeds what they get from their own IT departments. Organizations should start and take a few steps in this direction and try a few projects.”