Salesforce Adds Conversational Queries to Einstein Analytics Platform

Salesforce Adds Conversational Queries to Einstein Analytics Platform

Source: Salesforce

Salesforce has expanded the capabilities inside its Einstein Analytics product with Conversational Queries. The announcement was made on the company’s blog by its VP of Product Management Amruta Moktali. Einstein Analytics includes dashboards, data discovery, and data preparation capabilities for Salesforce data. Conversational Queries allows customers to type phrases related to their data and view answers in automatically configured dynamic charts.

Users can start with a common word or two-word phrase, and Einstein Analytics offers up some relevant suggestions that can be accepted or edited as the question is typed. The tool understands what is being asked in relation to the data at hand, and suggests the best way to visualize the data. Users can then scroll through other design options in the Suggested Charts panel to change the visualization.

Einstein provides a visual history of all questions during an exploration session so users can rewind and find the question or chart that was best-fit. The visuals are native within the Salesforce platform, so users can share across the organization. Moktali adds: “These advancements with non-technical, conversational language allow anyone to ask a series of follow-up questions of their data, without waiting in the queue for a data scientist.”

Gartner named Salesforce a market visionary in its February 2018 Magic Quadrant for Analytics and Business Intelligence Platforms. The analyst house was impressed by Salesforce’s dedicated to augmented analytics, as well its strong partner ecosystem and marketplace.

The new feature is available in beta now.

Read the blog post, or learn more about the platform.

Timothy King
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