Our editors have compiled this directory of the best business process management books based on Amazon user reviews, rating, and ability to add business value.
Sometimes, in order to advance technologically, it’s helpful to look at an old-school approach. Business Process Management (BPM) systems are essential for your organization, but you should first ensure that it’s right for you and your team. While there are many free resources available online, (such as Solutions Review’s best practices articles, solutions directories, and buyer’s guides), doing things the old-fashioned way can be beneficial. Solutions Review has taken the liberty of doing the research for you, having reviewed a multitude of books. We’ve carefully selected the best business process management books based on relevance, popularity, review ratings, publish date, and ability to add business value. Here they are in no particular order.
The Best Business Process Management Books
OUR TAKE: This book by Tony Benedict, Mathias Kirchmer, Marc Scarsig, Pater Frantz, Raju Saxena, Dan Morris, and Jack Hilty provides readers with links and references to other sources that are part of the broader BPM Common Body of Knowledge.
“This Guide to the BPM Common Body of Knowledge is a fundamental reference for anyone who practices Business Process Management. The primary purpose of this guide is to provide BPM practitioners the fundamental Knowledge Areas, skills and competencies that are generally recognized and accepted as common, best practice. The Guide to the BPM CBOK provides a general overview of each Knowledge Area and discusses the skills and competencies necessary to become proficient in the practice of BPM.”GO TO BOOK
OUR TAKE: John Jeston has updated his fourth edition of this text to include new and revised case studies, as well as an analysis of the risks and benefits of robotic automation and cognitive computing. This title is a great fit for senior business executives and students alike.
“Business Process Management, a huge bestseller, has helped thousands of leaders and BPM practitioners successfully implement BPM projects, enabling them to add measurable value to their organizations. The book’s runaway success can be attributed partly to its overview of all major useful frameworks (such as LEAN and Six Sigma) without over-investment in one over another, and a unique emphasis on BPM’s interrelationship with organizational management, culture and leadership. Its common-sense approach teaches how BPM must be well-integrated across an entire business if it’s to be successful: augmented and aligned with other management disciplines.”GO TO BOOK
Book Title: The Ultimate Guide to Business Process Management: Everything You Need to Know and How to Apply it to Your Organization
OUR TAKE: Theodore Panagacos is a former Management Consultant with Booz & Company. He has over 10 years of experience helping organizations design and implement business models that improve service to their customers.
“In this step by step guide, former Management Consultant and change management expert Theodore Panagacos walks you through the entire discipline of Business Process Management. Learn how to fast track your organization’s strategy to govern processes, create a process culture, and measure business performance. Best of all, this crystal-clear, convenient sized book can be put to work in your organization immediately!”
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OUR TAKE: This second edition textbook from Marlon Dumas, Marcello La Rosa, Jan Mendling, and Hajo A. Reijers is a result of the authors’ combined experience in the BPM space at the undergraduate and graduate levels, and in the context of professional training. The book takes a step-by-step approach to the subject, making it a good fit for students.
“This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and interdisciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide.”
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Book Title: The Power of Business Process Improvement: 10 Simple Steps to Increase Effectiveness, Efficiency, and Adaptability
OUR TAKE: Susan Page’s book provides examples, checklists, quizzes, software tools, and formulas to guide readers through each step. Page also explores map processes, internal controls, and how to improve processes and then implement them.
“Written by an experienced process analyst, The Power of Business Process Improvement is the resource you need to find a simple, bottom-line approach to process improvement work. By implementing its proven 10-step method, you will be able to:• Eliminate duplication and bureaucracy• Control costs• Establish internal controls to reduce human error• Test and rework the process before introducing it• Implement the changes whether you are new to BPI or a seasoned pro, this user-friendly how-to guide–complete with software suggestions, quizzes, a comparison of industry improvement methods, and examples to help you apply the ideas–is your solution to turning your business into the well-oiled machine you know it can be.”GO TO BOOK
OUR TAKE: Paula Berman offers step-by-step instructions explaining how to take a systematic approach to process management, design key processes, document procedures, and revise existing processes when possible.
“Too few standard procedures within an organization and inefficiency will inevitably ensue. But too many, and creativity is stifled. This catch-22 is enough to make heads spin! How does one settle on the perfect mix that will streamline activities and create smooth workflows? Successful Business Process Management has done all the homework for you and provides a succinct, accessible overview on the training and tools available for process improvement that fills that gap of being not too rigid nor too blasé.”
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Book Title: Business Process Change: A Business Process Management Guide for Managers and Process Professionals
OUR TAKE: This fourth edition text by Paul Harmon places a particular emphasis on the impact of disruptive technology in business and the need for agile transformation. The book also provides a best practice methodology, which can be tailored to an organization’s specific needs.
“Business Process Change: A Business Process Management Guide for Managers and Process Professionals, Fourth Edition, provides a balanced view of the field of business process change. Bestselling author and renowned expert in the field Paul Harmon offers concepts, methods, cases for all aspects, and phases of successful business process improvement. Students and professionals alike will benefit from the comprehensive coverage and customizable, integrated approach to broad business process management that focuses on improving efficiency and productivity.”GO TO BOOK
Book Title: High Performance Through Business Process Management: Strategy Execution in a Digital World
OUR TAKE: Mathias Kirchmer uses this book to present readers with value-driven business process management as a successful discipline to transform strategy into technology-based execution. Additionally, it explores how to achieve high performance in a digital business environment.
“Static business models do not keep pace with the dynamic changes in our digital world. Organizations need a management approach that fits this environment and capitalizes on its opportunities while minimizing the related risks. They need to execute their business strategy fast and reliably. In effect, they have to know how and when to modify or enhance their business processes, which processes are the best candidates for intervention, and how to move rapidly from strategy to execution.”
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Book Title: Business Analysis and Process Modeling: A Beginner’s Guide to Business Strategy and Process Improvement
OUR TAKE: Ahmed Fawzy enables readers to learn how to avoid project failures, how to become a business analyst, how to realize business value, and how to model current processes and reassess them if needed.
“ITIL Expert, Ahmed Fawzy, present a remarkable approached to improve services. Based on 14 years of experience building services for various organizations of different sizes across all sectors, Ahmed answers the question: How do I align business analysis to generate business benefits?”
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OUR TAKE: Nigel Slack and Alistair Jones have written multiple books together, including Operations Strategy, Operations Management, and, Essentials of Operations Management. Both have many years of experience in the process management field.
“Written by best-selling authors in their field, the fifth edition of Operations and Process Management inspires a critical and applied mastery of the core principles and processes which are fundamental to successfully managing business operations. Approaching the subject from a managerial perspective, this innovative text provides clear and concise coverage of the nature, principles, and practice of operations and process management.”
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