The editors at Solutions Review share their thoughts on understanding the difference between workflow management and BPM.
Workflow management and Business Process Management (BPM) are two important terms to modern business, but some have difficulties finding the difference between them. Although BPM and workflow management address similar business needs, they do it differently.
Workflow Management vs. BPM
Workflow management allows you to coordinate repetitive tasks and procedures to save time and work more effectively. Workflow focuses on people and instructions, describes the role of each individual involved, and allows you to organize your daily work processes.
On the other hand, BPM is a more complex approach to handling your business processes. It coordinates the entire organization and focuses on improving its efficiency. Keep in mind that BPM is not merely automation of business processes but also each process’s continuous improvement. However, BPM does include workflow management as a component, which can often lead to confusion.
BPM Software vs. Workflow Management Software
Workflow automation is best for organizing people and documents, helping your employees do their jobs better and more efficiently. If you are looking to automate specific process steps, then workflow management software might be the solution for you. It’s great for coordinating the work of one of two departments and setting clear instructions as to who does what and at what time.
Suppose your company is relatively large and looking for ways to implement a company strategy, coordinate interaction across all departments through the organization (as well as external systems), and implement a continuous flow of improvement and change. In that case, a BPM software solution is what you are looking for. BPM systems enable integration across different platforms and connect Customer Relationship Management (CRM), Enterprise Content Management (ECM), and many other applications.
Workflow systems are easier to set up and require less time for configuration and cheaper upgrades. BPM systems are a valuable investment too. They are scalable and allow you to gain total control over every aspect of your business. However, they can be expensive and require more time for implementation and configuration.
Either way, both solutions are geared towards streamlining your business processes and managing workflows. Now that you know the differences between the two, it’s up to you to decide which will work best for your organization or company.