The 10 Major Players in Public Cloud Managed Services, 2020

The 10 Major Players in Public Cloud Managed Services, 2020

These providers have recently been named major players in Public Cloud Infrastructure Professional and Managed Services, Worldwide by analyst house Gartner, Inc.

Gartner defines public cloud infrastructure as a service (IaaS) vendors as providers that deliver “compute, storage and network resources in a self-service, highly automated fashion. The leading public cloud IaaS providers also offer platform as a service (PaaS) capabilities and other cloud software infrastructure services as part of a cloud infrastructure and platform services (CIPS, previously referred to by Gartner as integrated IaaS+PaaS) offering.” Gartner further defines a public cloud infrastructure MSP as “a provider that offers both professional and managed services related to infrastructure and platform operations for one or more hyperscale CIPS providers.”

The following providers have recently been named leaders in the Gartner Magic Quadrant for Public Cloud Infrastructure Professional and Managed Services, Worldwide. The report, which highlights and scores the top products in the industry, features these three tools as being cornerstones in the space. Each provider’s market share and product portfolios differ, which is what makes them interesting to the wider audience of cloud consumers. Niche and emerging vendors can only hope to replicate the kind of market presence that these providers have earned over a sustained period of time. Here we provide a brief blurb about each and links to product details so you can learn more.

Note: providers are listed in alphabetical order.

Accenture is a managed service provider offering cloud services and cloud-based solutions involving strategy, consulting, and operations. Accenture currently offers over 85 vertically scaled, industry-specific cloud solutions, which are driven by 17 distinct business groups. To assist clients who are making their transition to the cloud, Accenture provides multiple cloud transformation solutions that span the whole onboarding process, ranging from initial strategy and migration to cloud management and security tools.


Bespin Global is a managed service provider offering cloud migration, governance, and security services. The vendor provides daily IT management for cloud-based services and technical support to automate and enhance your business operations. Bespin Global’s cloud management team stably operates a customer’s cloud computing, security, network, backup, and applications. Users can choose the services best suited to their cloud environment and receive customized services to improve customer satisfaction.


Capgemini is a Paris-based managed service provider that has offices in areas all across the globe. Capgemini’s cloud migration experts help enterprises select applications and workloads to migrate onto the cloud based on their suitability and complexity. As part of their cloud transformation strategy, Capgemini deploys software as a service solutions and integrates them into a client’s infrastructure. They offer SaaS solutions from Google, Microsoft, Netsuite, Oracle, Salesforce, SAP, and Workday, among others.


Cognizant is a professional services company and managed service provider for AWS, Azure, and Google Cloud. Their cloud services include consulting, operations, migration, security, and enterprise resource planning. Cognizant’s Cloud Operate is an end-to-end hybrid cloud offering that caters to multiple delivery models, including IaaS, PaaS, and microservices. Services for Cloud Operate include monitoring, provisioning, security, governance, and application performance management (APM).


Deloitte is a professional services company and managed service provider for AWS, Azure, and Google Cloud. The company helps clients that need full support designing, building, and running their cloud. Deloitte’s cloud management platform, OpenCloud, allows the company to accelerate and automate best practices for a client’s cloud deployments, including hybrid cloud and multicloud. Combined with Deloitte’s experience and resource pool, they provide customers with a flexible cloud strategy.

Our MSP Buyer’s Guide contains profiles on the top cloud managed service providers for AWS, Azure, and Google Cloud, as well as questions you should ask vendors and yourself before buying. We also offer an MSP Vendor Map that outlines those vendors in a Venn diagram to make it easy for you to select potential providers.

Logicworks is a hybrid IT solutions vendor and managed service provider. They provide infrastructure services for industries that have complex security and compliance requirements in industries like finance, healthcare, and retail. A major focus of Logicworks’ cloud strategy is cloud security, helping clients maintain compliance and defend against threats. They assist customers in deploying best practices for DevSecOps, secure cloud automation, and optimizing their cloud environment.


Rackspace is a cloud security solutions vendor and managed cloud services provider for AWS, Azure, and Google Cloud. They offer management capabilities for public, private, hybrid, and multicloud deployments depending on the customer’s needs and current cloud solutions. To help support customers with Alibaba, AWS, Azure, and/or Google Cloud deployments, Rackspace unifies cloud management through a centralized cross-platform solution designed to reduce the complexity of keeping track of multiple cloud environments.


Smartronix is an IT solutions vendor and managed service provider for AWS, Azure, and Google Cloud. Through their cloud automation tools and incident response delivered through a unified management platform, the company has a focus in cloud security and compliance. CAMS is a collection of the company’s key managed service offerings. Their core managed service offerings include solutions like monitoring, SLA management, incident response, log aggregation, data backup, and billing management.


Tata Consultancy Services is a global IT vendor and managed service provider for AWS, Azure, and Google Cloud. Their managed cloud services focus on app transformation and modernization. The CMA suite includes advisory, assessment, migration, implementation, and managed services to help clients design and execute cloud-native applications that are built to run in their hybrid cloud deployment. TCS offers the Intelligent Cloud Migration Continuum (iCMC) to allow businesses to automate and secure their cloud migration process.


Wipro is an IT services company and managed service provider for AWS, Azure, and Google Cloud. The vendor’s ServiceNXT works to optimize applications, infrastructure, and security. It can be deployed on-premises or as a service, and also comes with options for application management services. Wipro has significant experience in other forms of IT, such as analytics, consulting, and product engineering, making them able to take care of enterprise needs from a variety of perspectives.


Looking for a managed service provider for your cloud solutions? Our MSP Buyer’s Guide contains profiles on the top cloud managed service providers for AWS, Azure, and Google Cloud, as well as questions you should ask vendors and yourself before buying. We also offer an MSP Vendor Map that outlines those vendors in a Venn diagram to make it easy for you to select potential providers.

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Daniel Hein

Dan is a tech writer who writes about Enterprise Cloud Strategy and Network Monitoring for Solutions Review. He graduated from Fitchburg State University with a Bachelor's in Professional Writing. You can reach him at dhein@solutionsreview.com
Daniel Hein