What’s Changed: 2022 Magic Quadrant for Unified Endpoint Management

Magic Quadrant for Unified Endpoint Management

The editors at Solutions Review highlight what’s changed in Gartner’s 2022 Magic Quadrant for Unified Endpoint Management (UEM) and provide an analysis of the new report.

Analyst house Gartner, Inc.’s 2022 Magic Quadrant for Unified Endpoint Management has arrived. Gartner defines unified endpoint management as a tool that provides agent and agentless management of computers and mobile devices through a single console. The buying market for UEM tools consists primarily of Infrastructure and Operations (I&O) leaders looking to manage all endpoints, including mobile devices, especially in the current age of work-from-home and BYOD (bring-your-own-device).

Gartner predicts that by 2025 more than 90 percent of clients will use cloud-based UEM tools to manage the majority of their estate, and by 2027 UEM and digital employee experience (DEX) tools will converge to drive autonomous endpoint management, reducing human effort by at least 40 percent.

Gartner highlights the following providers in the UEM market: Microsoft, VMWare, Ivanti, IBM, ManageEngine, and Matrix42.

In this Magic Quadrant, Gartner evaluates the strengths and weaknesses of 11 providers that it considers most significant in the marketplace and provides readers with a graph (the Magic Quadrant) plotting the vendors based on their ability to execute and completeness of vision. The graph is divided into four quadrants: niche players, challengers, visionaries, and leaders. At Solutions Review, we read the report, available here, and pulled out the key takeaways. This is not an in-depth analysis, only an observation of notable changes since the 2021 report.

The Leaders quadrant saw last year’s sole Visionary, Ivanti, join Microsoft and VMWare. Ivanti continues to add intelligence and automation to improve discovery, automation, self-healing, patching, zero-trust security, and DEX via the Ivanti Neurons platform. Ivanti Neurons also bolsters integration with IT service, asset, and cost management tools.

In the Challengers quadrant, IBM continues to hold down the fort as the only name in the quadrant. IBM Security MaaS360 with Watson provides AI-enhanced UEM and endpoint security. IBM continues to invest in Watson for security and DEX improvements, deeper integration with identity and security products, and OS and application patching to reduce vulnerabilities. Watson delivers analytics designed to identify, prioritize and resolve security, identity, performance, and configuration issues on devices managed by MaaS360.

With Ivanti now a recognized Leader, the Visionaries quadrant stands vacant in 2022.

In the Niche Players, ManageEngine and Matrix42 stay alive while BlackBerry and Citrix cleared out. ManageEngine continues to invest in endpoint analytics, automation, and enhanced capabilities for MSPs, as well as broadening its purview into endpoint security, remote access, and zero-trust capabilities. The Matrix42 Secure UEM (SUEM) product supports essential endpoint management and security use cases. The company has continued to invest in inventory capabilities and manage and patch devices, along with investments aimed at enhancing ITAM/ITSM and behavioral dynamic policy enforcement.

Read Gartner’s 2022 Magic Quadrant for Unified Endpoint Management.

Mike Costello