Top WorkTech News From the Week of June 16th: Updates from Pega, Accenture, Oracle, and More

The editors at Solutions Review have curated this list of the most noteworthy WorkTech news from the week of June 16th. This round-up covers announcements and updates from companies like Pega, Accenture, Oracle, and more.

Keeping tabs on the most relevant ERP and BPM news can be time-consuming. As a result, our editorial team aims to summarize the week’s top headlines in the enterprise technology marketplace. The Solutions Review editors will compile a weekly round-up of vendor product news, mergers and acquisitions, venture capital funding, talent acquisition, and other noteworthy WorkTech information. With that in mind, here is some of the top WorkTech news for June 16th.

Top WorkTech News From the Week of June 16th, 2023

Accenture Announces a $3 Billion Investment in its Data and AI Practices

Accenture has announced that it will make a $3 billion investment in its data and AI practices over the next three years. The investment will help clients across all industries advance and use emerging AI technologies to achieve more significant growth, efficiency, and resilience for their companies. The advancements to its Data & AI practice include new industry solutions and pre-built models to help clients drive value. Accenture will also double its AI talent to 80,000 people through additional hiring, acquisitions, and training programs as part of the investment.

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Appian Strengthens its AI Roadmap with New Functionalities

Appian, a process automation solution provider, has announced details on its expanded strategy and roadmap for implementing generative AI into the Appian Platform. The announcement includes launching two new AI plug-ins to the Appian AppMarket: Appian Azure OpenAI Connected System and Appian Pinecone Connected System. These low-code plug-ins will help users connect to Azure’s OpenAI Service, combine generative AI with enterprise-grade data security, query Appian document knowledge bases, retrieve intelligent results based on the semantic meaning of their queries, and more.

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Epicor Appoints a New Chief Product and Technology Officer

Epicor, a global provider of industry-specific enterprise software, has appointed Vaibhav Vohra as its Chief Product and Technology Officer. The appointment means Epicor’s Product Development and Management teams will be unified under Vohra’s leadership, enabling the company to continue delivering customer-centric SaaS solutions via AI, automation, and design innovations. Vohra is replacing Bill Wilson, who spent the last year serving as Chief Technology Officer and will continue to serve as a technical advisor for Epicor’s products and customer initiatives.

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HCLTech and Google Cloud Expand Their Strategic Partnership

HCLTech, a global technology company, has expanded its strategic partnership with Google Cloud to help enterprises leverage generative AI technologies. As part of the expansion, HCLTech will develop a Google Cloud Generative AI Center of Excellence (GenAI CoE) to develop joint solutions that enable clients to realize the potential of generative AI. Additionally, HCLTech plans to train over 18,000 experts to help companies implement Google Cloud’s generative AI models.

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IFS Collaborates with HOIST to Deliver a New Mid-Market Service Offering

IFS, a global enterprise applications company, has partnered with HOIST, a strategic partner in the IFS Ecosystem, to develop and deliver FLEXPLUS. This mid-market specialized service offering will help drive customer satisfaction in IFS’ customer base. FLEXPLUS is a “flexible lifecycle support program” available to mid-size IFS customers worldwide and is specifically tailored to help businesses that require high-touch, low-volume engagement with IFS experts.

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NetSuite Announces a New Account Reconciliation Solution

Oracle NetSuite has announced NetSuite Account Reconciliation, a new solution to help companies streamline the balance sheet account reconciliation process. The new solution is seamlessly integrated with NetSuite’s cloud-based ERP suite. It is designed to give customers the tools to standardize and automate the reconciliation process, produce more accurate financial statements, strengthen internal financial controls, and drive a faster close. Functionalities include 20 pre-built reconciliation templates, a transaction matching engine, and a secure document repository to help teams safeguard their reconciliations from alterations or losses.

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Oracle Details its Plan for Developing Generative AI Services

Oracle has announced details on its plan to develop generative AI services for organizations worldwide. These generative AI services are developed in collaboration with Cohere—an enterprise AI platform—and will help businesses improve decision-making, enhance customer experiences, and automate end-to-end business processes. The services will be built on the Oracle Cloud Infrastructure (OCI), leverage the company’s Supercluster capabilities, and provide additional “security, performance, and value” to companies across industries.

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Parsec Automation Introduces the Latest Edition of its TrakSYS Solution

Parsec Automation, an operations management software provider, has announced the wide release of TrakSYS 12, the newest version of its manufacturing execution system (MES) software. The update introduces several new features to the platform, including Connect, a tool designed to simplify the process of building interfaces between different systems. This feature also includes preconfigured workflows to help address common customer use cases with low-code/no-code functionality. Other additions in TrakSYS 12 include optimized integration tools, a refreshed user interface (UI), and the availability of containers through .NET Core.

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Pega Launches the Latest Edition of its Pega Infinity Solution Suite

Pegasystems, a low-code platform provider, has launched the latest version of its Pega Infinity software suite. It includes new features designed to accelerate low-code development, optimize existing processes, and help clients create better experiences for employees and customers. The launch of Pega Infinity ’23 also includes updates to the Pega Platform, Pega Customer Decision Hub, and Pega Customer Service Solutions, enabling users to develop applications faster, improve customer engagement, optimize customer service experiences, and more. The news was announced at the company’s PegaWorld® iNspire annual conference.

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Pega Reveals Upcoming Enhancements for its Pega Partners Program

Pegasystems also announced details on several new enhancements to the Pega Partners program, which will provide clients with more choices regarding partner capabilities and help fuel partner services growth, improve project deliveries, and ensure positive outcomes. These enhancements include expanding the company’s Partner Specializations program, an enhanced program design, and new offerings in the Pega Marketplace. The updates to the Pega Partners program will be available starting January 1st, 2023.

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Workato Debuts a New Solution to Help Companies Use Generative AI to Improve Efficiency

Workato, an enterprise automation platform provider, has announced AI@Work, a new solution offering to help businesses drive efficiency at scale with generative AI. AI@Work includes several product updates and capabilities seamlessly integrated into the Workato platform, leveraging OpenAI’s technologies, and enabling companies to adopt AI for their automations. Gautham Viswanathan, the co-founder and Chief Product Officer at Workato, says, “With AI@Work, we are making it easier for our customers to incorporate generative AI in their automations, introducing a copilot experience to build recipes and connectors, and, finally, a new way to converse with your applications and data to automate your work.”

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Expert Insights Section

Watch this space each week as the Solutions Review editors will use it to share new articles from the Expert Insights Series, Contributed Shorts videos, Expert Roundtable videos, event replays, and other curated content to help you gain a forward-thinking analysis and remain on-trend with changing industry expectations. All to meet the demand for what its editors do best: bring industry experts together to publish the web’s leading insights for enterprise technology practitioners.

Product Management is Transforming Software Teams in the Digital Age, by Maziar Adl of Gocious

As part of Solutions Review’s Premium Content Series, Maziar Adl, the co-founder and CTO of Gocious, explains how product management is transforming how software teams operate in a modern digital age. In the article, Adl looks into how software team collaboration is changing, the value of adopting an agile mindset, and how product management directly affects software teams.

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Get More Out of MOM Solutions with IIOT & Connected Applications, by Mike Bradford of DELMIA

As part of Solutions Review’s Premium Content Series, Mike Bradford, the Strategic Business Development Director at DELMIA, outlines how connected applications and the Industrial Internet of Things (IIOT) can help companies get more value from their Manufacturing Operations Management (MOM) solutions.

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How Process Automation Can Help Streamline Security Across Your Organization, by Prabjoth Saimbhi of Thirdera

As part of Solutions Review’s Premium Content Series, Prabjoth Saimbhi, the Director of Strategy, Innovation, and Solutions for EMEA at Thirdera, outlines how process automation can help companies streamline their security initiatives. Saimbhi’s article provides a definition of process automation and a summary of how it can enhance a company’s security strategies.

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For consideration in future WorkTech news round-ups, send your announcements to wjepma@solutionsreview.com.