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Top WorkTech News From the Week of September 15th: Updates from Priority Software, Zoho, Pega, and More

WorkTech News September 15th

The editors at Solutions Review have curated this list of the most noteworthy WorkTech news from the week of September 15th. This round-up covers announcements and updates from companies like Priority Software, Zoho, Pega, and more.

Keeping tabs on the most relevant ERP and BPM news can be time-consuming. As a result, our editorial team aims to summarize the week’s top headlines in the enterprise technology marketplace. The Solutions Review editors will compile a weekly round-up of vendor product news, mergers and acquisitions, venture capital funding, talent acquisition, and other noteworthy WorkTech information. With that in mind, here is some of the top WorkTech news for September 15th.

Top WorkTech News From the Week of September 15th, 2023

Acumatica Appoints a New Chief Information Officer

Acumatica, a business solutions provider, has announced that Jeff Smits, a tech industry expert with over two decades of experience, has joined the company as chief information officer (CIO), effective September 11th. As CIO, Smits will help Acumatica optimize its strategic technology initiatives and support its goal of providing tools to its community of customers, creators, and partners. Smits previously served as chief technology officer for Prime Trust and, before then, held various leadership roles in companies like RingCentral, DocuSign, McAfee,, PayPal, and eBay.

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Fictiv Releases New Integrations with Procure-to-Pay (P2P) Solutions

Fictiv, an operating system for customer manufacturing, has announced a new integration with Procure-to-Pay (P2P) suites to help companies improve procurement processes and product development. With these integrations, Fictiv users can connect with P2P suites from companies like SAP Ariva, Microsoft Dynamics 365, and Coupa to leverage the benefits of on-demand manufacturing and streamline team-based procurement workflows. The integrations are available now to Fictiv Premium members.

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Gartner Releases its 2023 Magic Quadrant for Cloud ERP for Service-Centric Enterprises

Analyst house Gartner, Inc. recently released the 2023 edition of its Magic Quadrant for Cloud ERP for Service-Centric Enterprises, identifying nine of the marketplace’s most effective cloud ERP vendors. The researchers behind the report—Denis Torii, Sam Grinter, Tim Faith, Naveen Mahendra, Neha Ralhan, and Robert Anderson—evaluated each listed vendor’s strengths and weaknesses and ranked them on the signature “Magic Quadrant” graph.

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HCLSoftware Launches HCL BigFix 11

HCLSoftware, an enterprise software solution provider, has launched HCL BigFix 11, a hybrid multi-cloud offering that introduces generative AI, Natural Language Processing (NLP), and machine learning (ML) functionalities for secure infrastructure and operations automation efforts. HCL BigFix 11 helps companies curate a “user-centric” approach to endpoint management, deliver AI-driven automation, streamline operations, automate incident resolution, eliminate manual tasks, and provide a deeper understanding of their internal security posture.

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Pegasystems Announces the General Availability of Pega Infinity ’23

Pegasystems, a low-code platform provider, has announced the general availability of Pega Infinity ’23. The updated version of the solution suite introduces new capabilities to help users unify AI and automation initiatives, promote self-optimization, drive efficiencies, and get closer to becoming an autonomous enterprise. Those capabilities include expanded intelligence, autonomy, low-code capabilities alongside generative AI chat functionality, new dashboards within Pega Process Fabric, end-to-end customer journey data insights, and more.

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Planview Details its New Copilot Offering

Planview—a portfolio and value stream management solution provider—has announced Planview Copilot, a new generative AI assistant tool for connected work. The platform, revealed at the Planview Accelerate customer event, is designed to help companies accelerate insights and drive data-driven decision-making by accessing operational data from its portfolio management, agile planning and delivery, and value stream management efforts. Planview Copilot is scheduled to launch in Q4 2023.

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Priority Software Acquires Retailsoft

Priority Software, a cloud-based business management solution provider, has acquired Retailsoft, a technology solution developer that helps retailers improve their business efficiency and revenue growth. The acquisition will support Priority as it broadens its retail management offering, while Retailsoft’s current clientele will benefit from access to Priority’s business management toolkit. Arik Kapon and Bar Miller, the co-founders and CEOs of Retailsoft, said, “The acquisition of Retailsoft by Priority will not only create additional value but also expand our solutions and services to clients. Furthermore, it will accelerate growth in both the local and global markets where Priority operates.”

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SAS Expands the Capabilities of its SAS Viya Platform

SAS—an AI and analytics solution provider—has expanded the capabilities of its SAS Viya platform. The new features are designed to help users develop “lightweight” environments for building AI models and applications while supporting multiple programming and providing easy access to scalable cloud computing. These new tools include a lightweight development environment promoting a multi-language architecture and a rapid application development environment for AI-driven applications.

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S-Docs Details the New Features Coming to its Document Automation Solution

S-Docs, a document automation solution provider, has announced three new upgrades for its platform. These updates include a consolidated document creation workflow tool, an updated template editor experience, and an AI-driven document assistant offering. These tools will be released in separate installments, starting with a redesigned customer experience. Its new template editor and generative AI features are planned to launch in 2023.

Read on for more.’s Solution is Now Available on the SAP Store, a construction management solution, has announced that Smartapp ONE for SAP Solutions is now available on the SAP Store and will be included as part of SAP’s industry cloud portfolio for construction and real estate organizations. This will allow users to connect their project field execution activities to their SAP ERP back-office platform, enabling a streamlined solution that helps bridge any gaps between departments.

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Solutions Review is Hosting Nexthink for a Solutions Spotlight Event on September 26th

On September 26th, Solutions Review will be hosting a Solutions Spotlight webinar event with Nexthink. The webinar will focus on addressing challenges in digital workplaces and improving digital employee experiences (DEX) with the Nexthink solution suite.  Alongside a live product demo, the Spotlight event will also feature a Q&A with Matt Rose, a Product Marketing Manager, and Michael Lovewell, a Senior Solution Consultant from Nexthink.

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Zoho Debuts a New Billing Solution for Growing Businesses

Zoho, a global technology solution provider, has announced Zoho Billing, an expanded version of its Zoho Subscriptions platform. Zoho Billing is built specifically to help growing businesses experiment with pricing and go to market faster. Its capabilities include retainer invoicing for advance payments, project billing, expense billing, Quote-to-Cash (Q2C), subscription management, prorated billing, customer lifecycle management, retention, online payment collection, trial management, and more. Zoho Billing is available now in four different plans for companies to choose from.

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Expert Insights Section

Watch this space each week as the Solutions Review editors will use it to share new articles from the Contributed Content SeriesContributed Shorts videos, Expert Roundtable videos, event replays, and other curated content to help you gain a forward-thinking analysis and remain on-trend with changing industry expectations. All to meet the demand for what its editors do best: bring industry experts together to publish the web’s leading insights for enterprise technology practitioners.

The Key Factors Influencing the Rise of Manufacturing Reshoring, by Maggie Slowik at IFS

As part of Solutions Review’s Contributed Content Series, Maggie Slowik, Global Industry Director for Manufacturing at IFS, explores how economics, sustainability, supply chains, and technology influence the rise of manufacturing reshoring and the positive impacts on a rebound for U.S. manufacturing.

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How AI-Driven Decisions and the Cloud Assist Your Business, Adonay Cervantes of CloudBlue

As part of Solutions Review’s Contributed Content Series, Adonay Cervantes, the Global Field CTO at CloudBlue, explores how AI-driven decisions and cloud technologies can improve your business. Topics covered in the article include using AI to improve SaaS platforms, streamlining workloads with automation, and reducing waste.

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