Polls Reveal IT Decision-Makers’ Identity Management Concerns

Polls Reveal IT Decision-Makers' Identity Management Concerns

What identity management concerns influence IT decision-makers? What’s motivating their decision-making when finding an identity management solution for their business? 

Solutions Review released several polls on social media over the past few weeks trying to understand what’s motivating identity management solution decisions among IT decision-makers. Naturally, this means trying to discover the identity management concerns on their minds. 

We share the results of these polls and our own analysis of what’s on these IT decision-makers’ minds. 

Identity Management Concerns: Poll Results and Analysis

Point or Full Solution? 

Our first inquiry into identity management concerns asked what kind of solution IT decision-makers seek. Perhaps they want a point solution, less cohesive but perhaps more adaptable to unique cybersecurity platforms? Or would they prefer a full-fledged solution or a point with the capacity to scale? 

Through our polls, we found an overwhelming answer: IT decision-makers want full solutions. Running the same poll twice, we found 71 percent (in one poll) and 68 percent (in another) voted for full identity management solutions. In comparison, a point solution with scaling options received 28 percent and 27 percent, respectively. 

This indicates that IT decision-makers want solutions that handle multiple capabilities and aren’t just points in a larger scheme. Possibly, they want identity management as the core or foundation of their cybersecurity. Alternatively, it might be that a point solution is redundant when so many of the identity management capabilities cover the cybersecurity gaps. 

Business Trends? 

Next, we asked what business trends arising over the next five to ten years might affect IT decisions in regard to identity management concerns. What might change their InfoSec calculations? 

Here, we found more range in opinions. Login demands and challenges and device trends each made up 16 percent of the vote. Moreover, permissions assignments received 30 percent of the vote. This would suggest that IT decision-makers might find greater recourse with identity governance and administration solutions, which specialize in role management and permissions control. 

However, 38 percent of IT decision-makers selected balancing efficiency in the workplace with InfoSec as the biggest trend they’re focused on. To us, this means balancing authentication demands with strong user experience emphasis. Multifactor authentication (MFA) can help achieve this balance. 

What’s the Biggest Challenge? 

Finally, we asked which identity management concerns IT decision-makers consider the most pressing challenge. What might hinder their cybersecurity efforts? 

Insufficient resources represented the overwhelming majority of challenges, with 52 percent voting for it. In contrast, time in hours of research only received 21 percent and sorting through market information at 26 percent.

This indicates that the cybersecurity staffing crisis and a lack of investment in cybersecurity continue to hamper identity management solutions, even as answers and options remain available. Your enterprise must make sure it invests the right amount of resources into its InfoSec department. Without the right amount of investment, it doesn’t matter what solution you select; you won’t have the capacity to implement it optimally. 

You can learn more about identity management in our Buyer’s Guide. Alternatively, check out the Solutions Suggestion Engine. The latter can match specific enterprise use-cases with vendor-created profiles in just seven seconds. 

Ben Canner