Monitor Mission-Critical Applications through the Eyes of Your Users
When you’re supporting mission-critical business applications, visibility is like insurance: the less you have, the more you can expect it’ll cost you when something goes wrong. And yet, for modern IT organizations, getting that insurance—being able to actually track and assure the performance of end-to-end workflows for complex transactions and user journeys—has never been harder. In today’s dynamic digital landscape, pieces of those workflows may need to come from multiple cloud providers, navigate third party security boundaries and multifactor authentication (MFA), pull data from legacy systems, travel behind the firewall and back out again multiple times in the course of a transaction. Just being able to monitor that mission-critical workflow, much less guarantee a baseline level of service, becomes enormously difficult.