Ad Image

How Implementing Low-Code Automation Eliminates Employee Pain Points

How Implementing Low-Code Automation Eliminates Employee Pain Points

How Implementing Low-Code Automation Eliminates Employee Pain Points

As part of Solutions Review’s Contributed Content Series—a collection of articles written by industry thought leaders in maturing software categories—Alessio Alionço, the Founder and CEO of Pipefy, explains how implementing low-code automation technologies into a company can help alleviate employee pain points.

In recent years, many organizations have been hit especially hard by the IT worker shortage. Developers have a backlog of items and insufficient time or resources to find solutions. At the same time, cutting costs has become paramount, and companies are focused on investing in resources that allow them to do more with less. For enterprise IT decision-makers, low-code automation is one solution that tackles this critical issue while also delivering additional benefits.

Low-code automation enables users with little or no coding experience to build, modify, and manage their processes and workflows. This evolution in process management has benefits for both business and IT teams. IT teams can conserve their resources since they won’t have to get involved when a process or workflow needs to be updated. Business teams can use their expertise and experience to solve process problems and build more efficient and effective workflows.

Ultimately, low-code automation helps businesses achieve operational efficiency throughout the enterprise through process optimization and saved hours. But low-code automation delivers additional benefits to employees, including giving them more time to work on value-creating activities, enabling process standardization, and building closer alignment with IT.

Freeing Up Critical Time   

One challenge employees face is spending valuable time on manual or tedious tasks, especially amid labor shortages that strain internal bandwidth. By adopting low-code automation, workers can accomplish menial tasks in a fraction of the time, preventing burnout and allowing them to spend more time on the activities that drive revenue.

Low-code technology allows IT to outsource day-to-day optimization activities to non-technical teams like HR or finance. This gives business teams greater autonomy while freeing developers to tackle more pressing matters. HR departments, for example, are often burdened with repetitive tasks such as composing manual emails and duplicate data entry. This time would be better spent optimizing the onboarding experience or streamlining performance reviews. Most importantly, manual work means less face time with employees, which can dampen employee satisfaction. Low-code automation centralizes and streamlines information, so HR teams spend less time on manual tasks and more time fostering a positive employee experience.  

Standardizing Workflows and Processes

Standardized processes deliver more consistent outcomes. But not every organization is taking advantage of low-code automation to achieve organization-wide standardization. Low-code automation helps teams achieve process consistency, which means processes are more easily monitored and measured, and results are more predictable. Consistent processes also improve user experience.

Low-code automation provides teams with an easy-to-follow framework that can be replicated repeatedly. This allows specific departments to make any slight adjustments they need to get their job done effectively while maintaining organization-set standards, minimizing chances for error, and increasing consistency across the board.

The convergence of low-code automation and standardization also gives business teams maximum adaptability and speed without compromising security or control for the IT team. This combination of features—low-code accessibility and process standardization—makes teams less likely to resort to unsanctioned workarounds or shadow IT. The traceability and transparency of low-code software allow teams to assess workflows to identify optimization opportunities and potential vulnerabilities.  

Breaking Barriers to Collaboration

Adopting low-code creates a mutually beneficial dynamic between business and IT teams. Previously, this was a very siloed dynamic in which the business team understood the nature of the problem. Still, only the IT team had the coding skills necessary to solve it. Not only does this dynamic hinder productivity, but it can also lead to frustration and a swelling IT backlog.

Because of its ease of use, low-code automation empowers employees in business departments to resolve workflow and process issues themselves without compromising security or governance. IT teams retain total control of security, permission management, and compliance.

Beyond IT-business team collaboration, low-code automation also helps solve data and collaboration silos. Low-code automation integrates with and complements the existing tech stack. As a result, it allows teams close process gaps and eliminates the fragmentation that occurs as new apps and systems are added to the stack. Low-code automation helps teams build a more unified and streamlined ecosystem.

Take procurement, for example. Low-code automation makes it possible to connect sourcing, vendor management, purchasing, and accounts payable workflows into a cohesive set of connected processes. The apps, systems, and communication tools used to manage these processes can be integrated with low-code to dissolve data silos and provide deep visibility for all stakeholders.

When to Move to Low-Code Automation

So, how does an organization decide whether implementing low-code automation is right for them? Here are some signs that the time may be right:

  • The volume of manual work is hampering innovation and growth.
  • IT resource constraints limit operational efficiency gains.
  • Teams are struggling with data silos and collaboration barriers.
  • Leaders are looking for faster responses to customer feedback and competitor activity.
  • Each team, department, or location handles the same process differently.

Low-code automation has already demonstrated its power to accelerate development cycles and transform legacy systems. In one survey, business leaders reported that apps built with low-code had increased revenue by 58 percent. In the same study, leaders said that 59 percent of legacy systems had been transformed by low-code, saving them 53 percent of development costs.

When combined with automation, the power of low-code to spur efficiency gains is also evident. Teams save hundreds of hours in manual work, IT resources are conserved, and businesses get more from their existing tech stacks.

US companies that invested in automation saw an annual revenue increase of 7 percent year-on-year. With companies looking to cut costs and increase revenue wherever possible, now is the perfect time to consider adoption. For any organization, investing in digital transformation resources that impact cost, efficiency, and employee burnout will be critical to remain competitive in this landscape.

Ultimately, adopting low-code automation can be a game changer for enterprises. From standardizing processes to eliminating time spent on problem-solving, the benefits continue. Electing to implement low-code automation creates an organization-wide impact that helps boost employee productivity and your bottom line.

Download Link to BPM Buyers Guide

Share This

Related Posts