FeaturedCustomers Winter 2019 Customer Success Report Rankings: The Top Manufacturing ERP Software Vendors

FeaturedCustomers Winter 2019 Customer Success Report Rankings: The Top Manufacturing ERP Software Vendors

FeaturedCustomers released the 2019 Winter Manufacturing ERP Software Customer Success Report to give prospects better insight on which Manufacturing ERP Software would work best for their business according to real customer references.

FeaturedCustomers, the world’s only customer reference platform for B2B business software & services, helps potential B2B buyers research and discover business software and services through vendor validated customer reference content such as customer testimonials, success stories, case studies, and customer videos.

According to the report, manufacturing ERP software is an ERP solution that enables manufacturing firms to compete successfully in the market. It facilitates more efficient management of manufacturing processes and transforms the
supply chain to help businesses achieve production goals. The software regulates business strategies with a suite of modules. In addition, ERP is utilized as a link to improve integration between all operation areas of the enterprise.

“Manufacturing ERP software is easy to install and it simplifies the manufacturing process via automated scheduling, planning, and fulfillment. The system provides insightful data intelligence that decreases administration costs and speeds up decision making. An effective ERP tool is designed for the needs of the manufacturing sector. It simplifies the IT environment to make all business processes more effective and transparent,” FeaturedCustomers added.

The customer success report is based on over 2775 pieces of verified customer reference content. A vendor’s overall customer success score is reached via a weighted average of their Customer, Social, and Company Scores. Of the 31 vendors listed in the FeaturedCustomer’s Manufacturing ERP category, 26 vendors met the minimum requirements needed to be considered for the customer success report.

Market Leaders have the highest ratio of customer reference content, content quality score, and social media presence relative to company size. Top Performers are vendors with significant market presence and enough customer reference content to validate their vision. Top Performers products are highly rated by its customers but have not achieved the customer base and scale of a Market Leader relative to company size.

Whereas Rising Stars are vendors that do not have the market presence of Market Leaders or Top Performers but understand where the market is going and has disruptive technology. Rising Stars have been around long enough to establish momentum and a minimum amount of customer reference content along with a growing social presence.

Read the 2019 Winter Manufacturing ERP Software Customer Success Report here.


Looking for more? Download our ERP buyers guide for free and compare the top-24 products available on the market with full page vendor profiles. The guide includes four key capabilities to look for in an ERP solution, plus five questions to ask yourself and five questions to ask the software provider before purchasing. It’s the perfect resource for anyone looking to find right ERP for their business/organization.

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Elizabeth Quirk

Liz is a leading enterprise technology writer covering Enterprise Resource Planning (ERP), Business Process Management (BPM) and Talent Management Suites (TMS) at Solutions Review. She writes to bridge the gap between consumer and technical expert to help readers understand what they're looking for. Liz attended Massachusetts College of Liberal Arts, where she obtained her Bachelor of Arts Degree in English and Communications. You can reach her at equirk@solutionsreview.com
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