4 Common UEM Challenges (And How to Overcome Them)

4 Common UEM Challenges (And How to Overcome Them)

Solutions Review highlights four common challenges and problems that companies introducing unified endpoint management (UEM) solutions might face — and how they can be avoided.

UEM solutions help users to secure and manage all the mobile devices and endpoints for their enterprises. However, adopting and operating a unified endpoint management tool can introduce a variety of unique problems and headaches for administrators. That’s why we’ve outlined the top four common UEM challenges and how your company can overcome them or avoid them completely.

Is your business evaluating mobility management solutions to help manage mobile, IoT, or other devices and enable a successful BYOD policy? Our free 2020 Buyer’s Guide contains profiles on the top vendors in the mobility management field and their key features and functions. It also lists questions you should ask yourself and prospective vendors before you choose a solution.

Justifying the change from EMM

The majority of UEM solutions are built from a vendor’s previously-existing enterprise mobility management tools. That could make it difficult for many companies and managers to justify upgrading to a vendor’s UEM platform. However, UEM tools are a worthwhile investment in the end, since they can secure all the devices in a company’s fleet, mobile devices and otherwise, from a single platform.

Accounting for every device in your fleet

Enterprise device infrastructures come in all shapes and sizes. Your company is likely operating a wide breadth of device types, ranging from mobile phones, laptops, Internet of Things (IoT) devices, and rugged devices — among many others. It’s important to perform inventory on the mobile devices your organization is currently running. Knowing what your mobile device fleet looks like is especially critical, since some mobility management and UEM solutions only work with a few types of devices.

If you want to learn more about how you can protect your company’s mobile and IoT devices, you should check out our Mobility Management Buyer’s Guide. We profile the top vendors in the mobility management field, list their key capabilities, and note our Bottom Line for each.

Managing every mobile operating system and device type

In addition to differing types of devices, UEM solutions also need to support a number of different operating systems. Also, with new operating systems, device features, and capabilities entering the market, you want to ensure that your UEM solution is flexible enough to handle an ever-expanding device fleet. iOS and Android devices are covered by most UEM providers, but if you manage devices with other operating systems, make sure to check with your provider to see if they are covered.

Maintaining unified security

The major benefit of unified endpoint management solutions above traditional endpoint and mobility management solutions is maintaining unified security mandates for every device. UEM tools deliver security and control mandates to every device to ensure that no device is operating with different protocols. If one or more devices isn’t controlled by your UEM platform, however, it could become a major security hazard in the future, especially as new malware and mobile threats form.


Looking for more info on the benefits of mobility management for your company’s mobile devices? You should check out our free 2020 Mobility Management Buyer’s Guide. We profile the top vendors in the mobility management field, their key capabilities, and our Bottom Line for each.

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Daniel Hein

Dan is a tech writer who writes about Enterprise Cloud Strategy and Network Monitoring for Solutions Review. He graduated from Fitchburg State University with a Bachelor's in Professional Writing. You can reach him at dhein@solutionsreview.com
Daniel Hein