Solutions Review highlights the four things your business needs to consider when it comes to mobility management solution and vendor evaluation.
The vendor evaluating process can be complex and difficult for any IT category, and mobility management is no exception. With so many providers offering tools of different sizes and capability, how do you know which solution is right for you? While it’s likely that a number of solutions will do the job for your specific needs, without the proper information about each mobility management tool, you can’t properly evaluate each potential vendor.
That’s why we’ve listed four things every business needs to consider during the mobility management evaluation process. These include questions you need to ask of both your business and potential solution providers, how to approach the evaluation process, and essential qualities to look for in solutions and vendors.
Understand your mobile device fleet
Your mobile device fleet is likely comprised of a large number of device types, operating systems, and OS versions. You likely already have an inventory of every mobile device currently operating in your company — and if you don’t, you should create one as soon as possible. This inventory is essential to have for the mobility management evaluation process, as it will help you narrow down mobility management solutions that don’t support the devices and operating systems that your company uses.
Look for a scalable and flexible solution
It’s extremely likely that your mobile device infrastructure is going to fluctuate. New devices will be onboard to account for new employees or replace old devices, and devices will be updated with new operating systems. You want to ensure that your mobility management solution is scalable and flexible enough to accommodate for new devices as they appear. Some mobility management tools offer plans that can only manage a limited number of devices; depending on your fleet size this may or may not be what you’re looking for.
Establish security and management responsibilities
A mobility management tool can not be — and SHOULD not be — the only mobile security tool you have in your arsenal. Moreover, while it is invaluable in helping enterprises secure and control their mobile devices, it is not a substitution for a comprehensive mobile security strategy. When you evaluate mobility management solutions, look for what specific security and management responsibilities they take over — and assign the rest of those responsibilities to your managers and employees as needed.
Ensure your solution has remote device lock/wipe capabilities
One of the most critical capabilities for mobility management solutions is remote device locking and wiping. In the event that a mobile device is lost or stolen, your mobility management solution can instantly wipe all corporate data from the device or lock it to prevent people from accessing it; both of these features can be activated remotely from the management software. This is a must-have safety feature that your business will hopefully never have to use — but in the event of a major emergency, you want your company to be prepared.
Looking for more info on the benefits of mobility management for your company’s mobile devices? You should check out our free 2020 Mobility Management Buyer’s Guide. We profile the top vendors in the mobility management field, their key capabilities, and our Bottom Line for each.
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