Signavio Operational Excellence
The title of this article is a bit deceiving because operational excellence can never really be “achieved.” That’s because true operational excellence requires constant monitoring and reevaluation of an enterprise’s business operations; but we’ll get to that later. First, let’s talk about what operational excellence is. If you were to ask a hundred different business people what operational excellence is, you’d probably get a hundred different answers.
That’s because it can mean many different things depending on the business and the sector. But no matter those differences, operational excellence in general means leveraging operations to achieve business growth. That’s a pretty broad definition. And it can be put into practice in a lot of different ways depending on the specific business and sector.
But in this paper, we’ll provide seven practical steps that you can use in order to kickstart your operational excellence initiative no matter the industry.