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AWS Service Providers Share What You Need to Know About DevOps

managed service provider devops

managed service providers devops
Managed service providers (MSP) can help enterprises with any IT related need. This includes migration, hybrid cloud, workload management, DevOps, and more. AWS and other cloud infrastructure providers recognize the importance of these capabilities. This led them to certify MSPs for their competencies.

MSPs can get teams started with the automation tools they need. Many of which even offer DevOps training and implementation. Thus, we wanted to see what top MSPs holding an AWS DevOps competency had to say about DevOps. There are almost 30 providers with the competency, so we’ve limited the search to vendors included in our Free Buyer’s Guide that have a blog post specifically discussing DevOps.

Download Link to AWS Managed Service Providers Buyers Guide

2nd Watch

2nd Watch offers cloud-native agile applications through their cloud enablement options. They help enterprises leverage cloud-native tools, products, and services for new and legacy workloads. Their consulting services come with desired automated workloads, management and governance, DevOps infrastructure support, and more.

The company conducted a survey asking 1,000 IT professionals about DevOps. They found:

The first thing that jumped out at me from our survey was the responses to the question “Within your organization, do separate teams manage infrastructure/operations and application development?”  78.2% of respondents answered “Yes” to that question.  Truly practicing DevOps requires that the infrastructure and applications are managed within the context of the same team, so we can deduce that at least 78.2% of the respondents’ companies are not truly practicing DevOps.  Perhaps they are using some infrastructure-as-code tools, some forms of automation, or even have CI/CD pipelines in place, but those things alone do not define DevOps.

8K Miles

8K Miles provides customers with a team of cloud automation specialists ready to assist with DevOps and SysOps. Consultants work with teams to help them leverage cloud automation. They assist during every step of the cloud automation journey.

The company released a whitepaper on CI/CD and DevOps.

DevOps practices vary according to the nature of the task. With application development, DevOps focuses on code building, code coverage, unit testing, packaging, and deployment. With infrastructure, on the other hand, DevOps focuses on provisioning, configuration, orchestration, and deployment. But in each area the underlying principles of version management, deployment, roll back, roll forward, and testing remains the same.


Accenture offers technical architectures for DevOps practices with automation to support complex delivery. Their integrated approach brings together capabilities needed for continuous delivery, change management, large-scale application delivery, and more. The Accenture DevOps Platform comes preconfigured to enable projects to integrate DevOps practices immediately.

They released a blog post discussing best practices for integration:

Once you get to the end of the current transformation, your whole delivery process is tuned for the big change you are currently undergoing. If you use the same governance approach and delivery method for the smaller changes that come after the transformation you will be inefficient. You will wish you had used the transformation to not only set you up with a new technology but also with a delivery mechanism that supports you effectively after the transformation is over when change is smaller and more frequent.


Logicworks helps companies with reliability, containers, continuous delivery, and security. One issue with DevOps is its lack of security, but Logicworks makes this easier with formalized infrastructure design to automate security.  They integrate security into each part of the IT management process. Continuous enforcement allows developers to focus on developing without worrying about security.

The company published a blog post to show what teams should track and how:

The goal of DevOps is to increase business value by making it agile through continuous delivery of products and services that satisfy customer needs. There are several tangible and intangible, yet very important benefits to DevOps that require measurement to help an organization better appreciate the impact of a DevOps approach. As the saying goes, what cannot be measured cannot be managed.


Onica helps organizations accomplish their DevOps transformation goals. This comes in the form of continuous delivery and integration, as well as culture change enablement. Teams can automate security and deployment to guarantee application performance. Onica also trains organizations to show how DevOps works from technology to a culture transformation.

Onica released a blog post discussing the benefits of DevOps:

In short, DevOps represents a cultural shift in the way different IT teams collaborate and work together, as it is a practice where developers understand infrastructure and operations engineers understand code, to learn all the parts as a whole. Such a change in mindset reverberates across the entire organization and creates a positive environment that greatly increases productivity and efficiency, not to mention the increased revenue.


Rackspace accelerates DevOps transformation by providing engineers to help during each step. Their DevOps specialists teach organizations techniques for resource provisioning, continuous integration, and automated application performance monitoring. They offer their services in three options, DevOps Accelerator, DevOps Projects, and DevOps Maintenance. Each assists enterprises in various stages of their transformation.

The company published a blog post discussing how DevOps can close skill gaps:

It should come as no surprise then that the breakdown of traditional barriers that led to the rise of remote working coincides with the rise of DevOps, which seeks to break down the walls inside traditional IT organizations to increase communication and collaboration between development and operations teams. DevOps practices have facilitated the rise of remote working that’s helping organizations close the IT skills gap. With the silos between development and operations gone, the departments can work together on the same goal, communicating with each other throughout the entire process and really helping to solve the business problems.

Download Link to AWS Managed Service Providers Buyers Guide

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