The Enterprise Content Management (ECM) space is changing. In early 2017, Gartner announced the rebranding of its Magic Quadrant for ECM, which is now centered on Content Services Platforms (CSP). CSPs are the next stage of ECM tools, according to the tech research giant.
An ECM solution is utilized to create, store, distribute, and manage unstructured content to analyze and deliver it to users whenever and wherever necessary. A CSP refers to a set of services and microservices that use various content types to serve clients and their use cases. By 2020, it’s predicted that 20 percent of major EFSS and ECM vendors will change their existing offerings into CSPs. In that same time period, 15 percent of enterprises are expected to leave their legacy ECM vendor for a provider that offers content services.
If you’re thinking about switching from your legacy ECM tool as many in the enterprise are, it could bring benefits to your organization. M-Files posted the following video, which aims to teach viewers to learn how to “move beyond the dream of the single repository environment promised by legacy ECM while avoiding information silos and other issues associated with traditional ECM approaches.”