Digital workplace solution provider, Ricoh, has completed its acquisition of content services solution provider, DocuWare. DocuWare also provides cloud and on-premise document management and workflow automation software in over 90 countries through a network of 600 partners.
In a press statement, Corporate Senior Vice President of Ricoh Company Ltd, David Mills said, “we are intent on building a thriving business which meets the growing need of companies around the world to digitize their businesses and workplaces, wherever they may be. We see a strong demand from our customers to maximize the value of their documents and business content to support their growth. The agreement we have made with DocuWare, which has a market-leading, cloud-first content services offering, is a hugely significant step in meeting that need. We are delighted at the additional capabilities we will be able to offer current and new customers.”
Ricoh has a long-standing partnership with DocuWare and utilizes its software both internally within its own operations and with existing customers. Mills added, “DocuWare takes the pain and cost out of business processes, helping reduce human error and, importantly, improve business efficiency to free up valuable employee time. Our ambition at Ricoh is to ‘empower digital workplaces.’ What that means in practice, is connecting people to information faster and more conveniently, improving communication and creativity; the synergy between Ricoh and DocuWare speaks directly to this ambition.
“DocuWare will operate as a standalone subsidiary of Ricoh and we are committed to maintaining and growing its hugely successful partner program, through expanding its channel network and investing in further product development. DocuWare already seamlessly integrate with our new IM C series of multifunction printers, through Ricoh Smart Integration, providing customers with a simple, secure way of scanning documents, and feeding them directly into a highly effective, intelligent workflow process.”
Ricoh has been investing in digital workplace services by growing through acquisition, as well as organically. The acquisition of DocuWare is in line with Ricoh’s strategy to expand its digital workplace transformation offering. DocuWare will operate as a subsidiary of Ricoh with Dr. Michael Berger and Max Ertl staying on as presidents.
To read DocuWare’s full press release, click here.
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