Analyst house Gartner, Inc. recently announced its Best Hyperconverged Infrastructure of 2020, as reviewed by verified customers through its Peer Insights Customers’ Choice series. Gartner Peer Insights is a robust enterprise IT product and service review platform that hosts more than 255,000 verified customer reviews across 355 defined markets. In markets where there is enough data, Gartner Peer Insights recognizes the vendors that are the most highly rated by their customers through the Customers’ Choice distinction.
Peer Insights Customers’ Choice does not include an expansive vendor listing or proprietary graphic to help organizations select the best tools. Rather, it provides reviews that go through a strict validation process to ensure they are authentic and professional. Gartner Peer Insights are meant to be a complement to its expert-led research reports. At Solutions Review, we read the reviews, available here, and pulled out the key takeaways.
Scale Computing Earned the Highest Average Score
Scale Computing’s HC3 Virtualization Platform received 85 verified reviews, with the highest average rating of 4.8 stars. 81 percent of the reviews were 5 stars, while 18 percent were 4 stars. Scale Computing’s closest competitor is Dell EMC, which earned an average score of 4.7 stars with 80 verified reviews.
Microsoft Received the Largest Number of Reviews
Microsoft’s Windows Server 2016 Datacenter Edition earned 234 verified reviews, netting an average of 4.5 stars. 53 percent of the reviews were 5 stars, while 46 percent were 4 stars. VMware received the second most verified reviews at 151, followed by HPE Simplivity at 92, and Scale Computing at 85.
Gartner Recommends Using Customer Reviews to Supplement Vendor Evaluation
Where Gartner’s Magic Quadrants are aimed at helping organizations identify vendors to keep tabs on in the overall marketplace, peer reviews are driven only by customer feedback based on specific experiences relative to unique technology environments. That’s where the disconnect can sometimes come from when comparing analyst resources to individual reviews. In this way, it is best to utilize all the tools at your disposal when assessing data center backup and recovery solutions.
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