Epicor Software Corporation, a global provider of industry-specific enterprise software, has officially announced the release of their latest version of Epicor ERP (10.2.300), designed to help manufacturers differentiate their brand to stand out by being the first one that utilizes the Epicor Kinetic Design Framework, announced at Epicor Insights earlier this year. Whatsmore, the company also introduced Epicor Dealer Network Portal as part of its upcoming release of Epicor ERP 10.2.300.
In an increasingly digital world, dealers face the same rising customer expectations as retailers, driven by technology innovations and modern eCommerce. Sales and service dealers are under new pressure to meet higher customer expectations for easy self-service, personalized offers, rapid and convenient delivery, high quality, and transparency throughout the buying process.
The manufacturer-dealer business model offers significant opportunity for manufacturers to deliver products, services, and support that meets customers’ exact needs and specifications while expanding their market reach. Epicor Dealer Network Portal is specifically designed for manufacturers who sell or service their products through dealers, to more easily quote orders, manage sales, track inventories, manage warranties and recalls, and provides dealer self-service to their account history all from their ERP system. The solution enables customers to create a single, online website to automate and streamline their dealer activity.
According to the announcement, to help customers take advantage of the new features, Epicor University is now offering a cloud hosting option for ERP application help, as well as education courses with help search being powered by Microsoft Azure. These are designed to help remove the burden from customers’ IT staff to maintain their own help or education environments. Contextual video help will also be available for several new functions of Epicor ERP, such as AP invoice entry, job entry, job tracker, purchase order entry, and customer maintenance.
Epicor ERP 10.2.300 is scheduled to be released and generally available on October 18. For more information, please visit the Epicor ERP homepage.
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