What are the essential features for network monitoring alerts? Any network monitoring solution worth its salt will include alerting capabilities that inform users of any performance issues it finds. This is an essential feature for improving network performance, but how do you know the alerts your network monitoring software provides are working well for your enterprise?
If your monitoring system doesn’t have the right alerting capabilities, it won’t be able to properly address performance problems. Below, we’ve listed If your monitoring system doesn’t have the right alerting capabilities, it won’t be able to properly address performance problems.five features that every network monitoring alerts system needs to have.
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Real-time performance alerts
When a network monitoring tool discovers an issue, it needs to inform your enterprise of the problem as soon as possible. Solid network monitoring solutions observe a network in real-time to find performance problems as they occur. The longer it takes for a solution to report the issue to a network administrator, the more time a performance issue has to affect your network.
In order to make the job of fixing a performance issue easier for administrators, your network monitoring solution needs to design its alerts intelligently. Alerts need to include relevant information on the performance issue, including where the problem is located, what areas of the network it’s affecting, what performance metrics are dropping, and the scale of the issue. Your monitoring solution needs to include as much information as possible to reduce the amount of guesswork a network engineer or administrator needs to do.
Customizing alerts for specific nodes or subnets
Many network monitoring solutions allow admins to customize alerts depending on the affected nodes or subnets. Your enterprise might need to send alerts to specific employees who are responsible for managing a specific area of the network. Alternatively, your company might be monitoring for certain metrics for one node or subnet that you aren’t looking for anywhere else. Therefore, your monitoring solution needs to be able to receive relevant alerts when those metrics are failing in designated areas.
When you have a large network, there will be several performance issues happening at any given time — some major, but mostly minor ones. Your company needs to understand at a glance which issues are critical and which ones aren’t. Most network monitoring solutions assign rankings to network performance issues it discovers based on how pressing they are and how much they affect your network. By tiering its alerts, your monitoring solution will help your network team know which problems they need to address first.
Scheduling and delaying alerts
Network performance issues can happen at any time, even when your workers are out of the office. If a critical network alert is delivered to your inbox after you’ve left the office, there’s a chance that you’ll miss it when you come back to work. Many network monitoring tools allow you to schedule times when alerts should come through, as well as times where an alert should be delayed.
Looking for a solution to help you improve your network performance? Our Network Monitoring Buyer’s Guide contains profiles on the top network performance monitoring vendors, as well as questions you should ask providers and yourself before buying.
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