Securing Your Enterprise Messaging Application

Securing Your Enterprise Messaging Application

In business, it’s not uncommon to see employees contacting one another through consumer based applications such as Facebook Messenger, WhatsApp, or the more business-friendly Slack. However, by using these platforms, companies often run the risk of exposing critical company information to unwanted eyes. As a matter of fact, PC Magazine had determined that only six consumer grade messaging application were found to be “secure”. If you’re looking to develop your own mobile messaging application, security should be at the fore-front of your mind. With that being said, we’ve assembled some professional tips for keeping your application air-tight.

Authentication

With two-factor authentication, users are presented with a two-part verification process usually asking for a password and the type of device being used to access the application. WIth this form of authentication, users are required to enter a single-instance password usually delivered through a text message or email. In this situation, application users rely on phone security to keep their device safe.


Encryption

The importance of encryption is so well documented, that it may as well be assumed at this point. To ensure that your messages are secured, you’ll need to make sure that the message history is also secured. End-to-end encryption is becoming increasingly common meaning that servers along the way aren’t able to decrypt and read the contents of a given message. This form of encryption is especially enviable for enterprises relying on cloud and third party servers to handle work-related emails.


 Compliance

With many industries following a strict set of regulations, compliance is absolutely imperative. If you’re organization is in regulated industry, you need to make sure that your messaging application falls meets the standards. Additionally, should you develop your own messaging application, you should make sure that your employees use it, rather than a less secure consumer grade application.


 Single Sign On

With employees joining and leaving organizations frequently, It can be tricky to maintain a completely up to date corporate directory. With Single Sign On, businesses are able to authenticate users by providing them with one password to access multiple applications. By using Single Sign On, this allows for easier monitoring of device and application usage.

Doug Atkinson

An entrepreneur and executive with a passion for enterprise technology, Doug founded Solutions Review in 2012. He has previously served as a newspaper boy, a McDonald's grill cook, a bartender, a political consultant, a web developer, the VP of Sales for e-Dialog - a digital marketing agency - and as Special Assistant to Governor William Weld of Massachusetts.

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