Salesforce announced earlier this week that it has acquired the enterprise communications platform Slack in a $27.7 billion deal closed on November 30, 2020. In combining Salesforce Customer 360 software with Slack’s digital communications solution, the company hopes to revolutionize the customer and industry experience in the current all-digital landscape of business.
Slack will be integrated deeply into the Salesforce Cloud as the new interface for Salesforce 360. With an easy-to-implement UI and a wide array of communications options, it aims to provide businesses of all sizes with the professional yet accessible tools they need to thrive and work efficiently. Slack also boasts compatibility with 2,400+ apps that business professionals use in their day-to-day communications.
“Stewart and his team have built one of the most beloved platforms in enterprise software history, with an incredible ecosystem around it,” says Marc Benioff, Salesforce chair and CEO. “This is a match made in heaven. Together, Salesforce and Slack will shape the future of enterprise software and transform the way everyone works in the all-digital, work-from-anywhere world. I’m thrilled to welcome Slack to the Salesforce Ohana once the transaction closes.”
“Salesforce started the cloud revolution, and two decades later, we are still tapping into all the possibilities it offers to transform the way we work. The opportunity we see together is massive,” says Stewart Butterfield, CEO and Co-Founder of Slack. “As software plays a more and more critical role in the performance of every organization, we share a vision of reduced complexity, increased power and flexibility, and ultimately a greater degree of alignment and organizational agility. Personally, I believe this is the most strategic combination in the history of software, and I can’t wait to get going.”
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