Salesforce Marketing Cloud Receives New AI and Data Features
Salesforce has announced that new AI-based engagement scoring and data integration features are coming to its Marketing Cloud platform. These Marketing Cloud …
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Salesforce Announces New Automation and AI Features for Service Cloud
Salesforce has announced that new contact center innovations and AI-powered workflows are coming to its Service Cloud platform to help users create better …
Salesforce Launches New Innovations for its Sales Cloud Platform
Salesforce has announced that three innovations are coming to its Sales Cloud platform. With these new Sales Enablement, Revenue Intelligence, and Subscription …
What’s Changed: 2021 Gartner Magic Quadrant for Sales Force Automation
The editors at Solutions Review highlight what’s changed since the last iteration of the Gartner Magic Quadrant for Sales Force Automation and provide a …
Key Takeaways: The Forrester Wave: Salesforce Consulting Partners, Q2 2021
The editors at Solutions Review have read the Q2 2021 iteration of the Forrester Wave for Salesforce Consulting Partners report and compiled some of the …
Key Takeaways: Forrester Wave for Digital Experience Platforms, Q3 2021
The editors at Solutions Review have read the Q3 2021 iteration of the Forrester Wave for Digital Experience Platforms report and compiled some of the …
The Biggest CRM News Items During the First Half of 2021
Our editors have curated a list of the biggest CRM news items from the first half of 2021, as highlighted on Solutions Review. The interactions between a …
The 16 Best Data Integration Tools for Salesforce to Consider in 2021
Solutions Review’s listing of the best data integration tools for Salesforce is an annual mashup of products that best represent current market …
6 Major Players in CRM Customer Engagement Center Platforms, 2021
These providers have recently been named major players in CRM customer engagement center (CEC) platforms for 2021 by analyst house Gartner, Inc. Organizations …
Salesforce Announces the Launch of Marketing Cloud for Nonprofits
Salesforce.org has announced the launch of Marketing Cloud for Nonprofits, a marketing technology platform designed to help nonprofits of all sizes provide …